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Old Jun 20, 14, 9:04 pm
  #196  
 
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Noticed from the J menu thread that the supper on late-night longhaul departures has changed - the starter replaced with a 'savoury dip' and the dessert removed. The separate 'light meal' option seems to have gone as well. Another round of cost cutting?

Has anyone tried this 'savoury dip' or got a picture of this? Not sure if it suits Asian pax's taste.
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Old Jun 22, 14, 3:41 pm
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Originally Posted by kaka View Post
pvg fco?
Whole routing back then was an autistic PVG - HKG - ICN - HKG - PVG in J.

Coming week in PE on a late departure LHR - HKG flight.

Should I better eat in the lounge and concentrate on resting or are any of the mains actually worthwhile trying? Cantonese/Chinese or Western, which one is the safer choice according to the PE experts?
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Old Jun 22, 14, 4:24 pm
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Originally Posted by mosburger View Post
Whole routing back then was an autistic PVG - HKG - ICN - HKG - PVG in J.

Coming week in PE on a late departure LHR - HKG flight.

Should I better eat in the lounge and concentrate on resting or are any of the mains actually worthwhile trying? Cantonese/Chinese or Western, which one is the safer choice according to the PE experts?
I have always enjoyed the Chinese meals better on CX (or better yet, KA's). I even like KA's economy class meals haha. The PVG lounge has nothing to write home about, though I think you can have a decent meal when you reach HKG.
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Old Jun 22, 14, 9:34 pm
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Originally Posted by hadsst View Post
Noticed from the J menu thread that the supper on late-night longhaul departures has changed - the starter replaced with a 'savoury dip' and the dessert removed. The separate 'light meal' option seems to have gone as well. Another round of cost cutting?

Has anyone tried this 'savoury dip' or got a picture of this? Not sure if it suits Asian pax's taste.
Not even sure why CX has the guts to call it a meal, particularly for J class. CX's competitors offer better, more filling food in their Y cabin (TG, SQ, QR......)
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Old Jun 23, 14, 2:25 am
  #200  
 
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I also want to note that CX does not cater 100% for the supper service in business class on these late ultra long haul flights.

I also noticed that the mid-flight snack selection has reduced from three dishes to only two dishes. They are now just noodle soups and/or Haagen-Dazs Ice Cream. For other daytime flights, there is always a third option of some kind of burgers or sandwiches. I guess it is too much to ask for a mid-flight burger. It used to be a four items snack menu and I missed the baked barbecued pork buns.

CX has been trying to "enhance" these late night supper flights again and the bean counters try very hard lately to cut costs. I remembered at one point, CX had cut the dessert service, but after much outcries, they brought it back for the past few years. I guess they are desperate to cut costs again, so they try cutting dessert again, and the new supper menus on the long haul flights actually look significantly downgraded.

I guess it is so hard to arrange meal services for these late night flights and many airlines try different things. Both BR and CI offered an one tray dinner service, which made sense. To give them credits, they did not cut too many courses, but just chose to serve everything at once. Both KE and OZ maintain some kinds of three courses service. SQ offered a similar simplified three course services too. The Japanese airlines are actually the worst... both JL and NH offered only snacks on demands after takeoff on these redeye flights, while offered a supposedly heartier meals in the lounges. I am a night owl so I actually don't mind a three course meal, especially it is a long 14-15 hours flight. As long as CX picks something light, like noodle soup, it will be good and a better way to adjust to jetlag.

Anyway, we will see how long these supper "enhancements" last! I sort of miss having the "soup" options on the light meals!

Carfield

Last edited by Carfield; Jun 23, 14 at 2:32 am
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Old Jun 23, 14, 2:59 am
  #201  
 
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I can understand a simplified supper service on a 6-10 hour mid haul redye flight but on a 14-16 hour long haul cutting out the snacks and most meal courses just smacks of cheapness.

Even if I'm dead tired and sleep 9-10 hours after takeoff, I would wake up hungry and being stuck in flight for the remaining 4-6 hours without a good food option would not make me happy. In the past when I slept past supper at take off, the midflight snack hamburgers and BBQ pork buns made for a tasty wake up snack. Sorry to hear it's gone.

For long haul J, most tickets run $6k-$10k USD, so cutting out the meal amenities to save $15-25/J passenger but ruining the J long haul CX experience is just being penny smart and pound foolish. The main reason I'd fly CX J over CA/CZ/UA/AA J despite those alternate choices being often thousands cheaper is because of CX's superior soft product since CX's competitors are starting to catch up on the hard product.

If CX chips away at their soft product advantage, it's gonna be much harder justifying the big CX price premium. CX is playing at a dangerous game here.

Originally Posted by Carfield View Post
I also want to note that CX does not cater 100% for the supper service in business class on these late ultra long haul flights.

I also noticed that the mid-flight snack selection has reduced from three dishes to only two dishes. They are now just noodle soups and/or Haagen-Dazs Ice Cream. For other daytime flights, there is always a third option of some kind of burgers or sandwiches. I guess it is too much to ask for a mid-flight burger. It used to be a four items snack menu and I missed the baked barbecued pork buns.

CX has been trying to "enhance" these late night supper flights again and the bean counters try very hard lately to cut costs. I remembered at one point, CX had cut the dessert service, but after much outcries, they brought it back for the past few years. I guess they are desperate to cut costs again, so they try cutting dessert again, and the new supper menus on the long haul flights actually look significantly downgraded.

I guess it is so hard to arrange meal services for these late night flights and many airlines try different things. Both BR and CI offered an one tray dinner service, which made sense. To give them credits, they did not cut too many courses, but just chose to serve everything at once. Both KE and OZ maintain some kinds of three courses service. SQ offered a similar simplified three course services too. The Japanese airlines are actually the worst... both JL and NH offered only snacks on demands after takeoff on these redeye flights, while offered a supposedly heartier meals in the lounges. I am a night owl so I actually don't mind a three course meal, especially it is a long 14-15 hours flight. As long as CX picks something light, like noodle soup, it will be good and a better way to adjust to jetlag.

Anyway, we will see how long these supper "enhancements" last! I sort of miss having the "soup" options on the light meals!

Carfield

Last edited by dchen2; Jun 23, 14 at 3:21 am
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Old Jun 23, 14, 5:26 am
  #202  
 
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i guess the answer is to walk away. my dad had the same complaint then i asked him - wanna try out JL? or BA ex-ICN? it's only 33K hkd in F. same as CX I ex-TPE.
answer? no.
why would then CX need to improve when they are flying out full-ish anyways
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Old Jun 25, 14, 1:34 pm
  #203  
 
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Originally Posted by mosburger View Post
Coming week in PE on a late departure LHR - HKG flight.

Should I better eat in the lounge and concentrate on resting or are any of the mains actually worthwhile trying? Cantonese/Chinese or Western, which one is the safer choice according to the PE experts?
Wasn't able to determine current PE main standards as did recieve my second ever longhaul operational upgrade (PE to J) at the LHR departure gate.

Two of the J main dishes (fish cake and Indian veggie curry) seemed rather interesting for my palate, while the two others (Sichuan style chicken and some beef dish) I didn't even want to try as airplane versions. Love spicy chicken and a good steak on the ground, mind you.

Fish cakes in the end, thought of England a bit when the saltiness hit but otherwise a fine main dish.

Presentation and service at CX are really second to none and the lovely pork pie snack with cheese and chutney was gastropub material.

Opted for a salty and sweet pancake dish at breakfast time as congee was gone by my row and the fry-up seemed too heavy. Quite nice but still prefer the cold European breakfast spread with ham & cheese & bread rolls (offered at least on flights to/from FRA)
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Old Jun 27, 14, 7:12 am
  #204  
 
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What a great thread, Carfield, to go along with the F and J Menu threads. I always enjoy your trip reports as well, often because of the great food porn!

I just snagged, using AA miles, the following itinerary:
BKK-HKG CX F (CX 702)
HKG-SFO CX F (CX 872)
SFO-JFK AA F transcon

I looked but couldn't find any late-night departure F menus for SFO, or (I think) LAX or JFK.
I see CX has cut certain items from the J class meals on these late night flights. Has CX downgraded the F menu as well? Will it be a full dinner on the SFO-HKG? What is the second meal, is it breakfast? (Even though arrival time into SFO is 22:10).
Any info would be greatly appreciated!
Thanks again.
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Old Jun 27, 14, 12:12 pm
  #205  
 
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Originally Posted by kyushuman View Post
I looked but couldn't find any late-night departure F menus for SFO, or (I think) LAX or JFK.
I see CX has cut certain items from the J class meals on these late night flights. Has CX downgraded the F menu as well? Will it be a full dinner on the SFO-HKG? What is the second meal, is it breakfast? (Even though arrival time into SFO is 22:10).
Any info would be greatly appreciated!
Thanks again.
If it's similar to CX846 which arrives in JFK at 2220H, the second meal would be "brunch". I don't know if this has changed recently but in F you can actually dine anytime. That includes being able to switch the order of the meals if that suits you better.
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Old Jul 1, 14, 11:18 am
  #206  
 
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Originally Posted by hadsst View Post
Noticed from the J menu thread that the supper on late-night longhaul departures has changed - the starter replaced with a 'savoury dip' and the dessert removed. The separate 'light meal' option seems to have gone as well. Another round of cost cutting?

Has anyone tried this 'savoury dip' or got a picture of this? Not sure if it suits Asian pax's taste.
Just taken 829 back and I can report that what has been said about the J meal service is all true. First of all, no more nuts with drinks. If you want, you can get the Y class prepacked peanuts from the snack box.

As for the meals, cost-cutting is most evident for the first meal. Horrified they dare call it a full supper service anymore. The light meal and full meal options have now been amalgamated. There is a savory dip as an appetizer that consists of supermarket quality hummus and babaganoush- no hot app anymore. I noticed not many people ate it. This is served with the "dessert" (mixed berries), all on one tray. There was also no garlic bread available .

The FAs then come back to do mains. You have the option of 2 hot choices (one western, one chinese) or taking the cold choice- a salad, which is essentially the "light meal". No soup and dessert as previously mentioned. Cheese service is available.

The breakfast service remains relatively similar. Still 3 choices of mains with smoothie, fresh fruits, bread, yoghurt/cereal. Overall, the quality of the food I had was disappointing. I had the cod with rice for supper, with the ginger onion sauce being overly sweet. The rice was cooked to a crisp/dried out, and was essentially inedible.

Side note: My mom flew her first J class long haul in years, and she was disappointed with the experience, especially with the catering. She is usually not a very hard person to please...

I won't be flying long haul J in the next little while since I have a new position that doesn't require travel, so I'm glad the cost-cutting didn't happen earlier. However, I am quite disappointed to see CX take this big step down in their soft product, and wish that enough people will voice their opinions about the changes. Crew however, was great as usual.
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Old Jul 1, 14, 11:21 pm
  #207  
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Originally Posted by b-kpf View Post
The light meal and full meal options have now been amalgamated. There is a savory dip as an appetizer that consists of supermarket quality hummus and babaganoush- no hot app anymore.
There has never been a hot appetizer in J, unless you are referring to the cup of soup that came with the light supper meal.
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Old Jul 2, 14, 2:45 am
  #208  
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Originally Posted by b-kpf View Post
Side note: My mom flew her first J class long haul in years, and she was disappointed with the experience, especially with the catering. She is usually not a very hard person to please...
What did your mum actually say? In Cantonese?

Bit surprised about the garlic bread. We got it on 602 last month. Even though it's only like a third of 829's flight time.
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Old Jul 6, 14, 11:07 am
  #209  
 
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Originally Posted by sxc View Post
There has never been a hot appetizer in J, unless you are referring to the cup of soup that came with the light supper meal.
That was an "oops" on my part. Meant to say the substantial cold apps we used to get (shrimp, scallops etc.), not a couple of packaged bread sticks with two dips that were almost swirled together.

And just because you asked percysmith , my mom said (translation for all non-chinglish speakers): "Ngor gok duc yu gwor hai business class geh, gum di yeh sik jun hai mah mah dei lor... (I feel like if it's business class, the food is only so-so) ngor gei leen cheen dap gwor dou ho chi ng hai gum gar... (I was on a plane a few years ago and I don't remember it being like this [in J]"

I found the person behind me asking for garlic bread right away as well, only to be offered the same herb/dried tomato focaccia type bread that I was offered. Taste not even remotely on par with the garlic bread.
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Old Jul 7, 14, 9:42 pm
  #210  
 
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How often do wine and drink menus change?
I was originally flying HKG-SFO on midnight redeye departure, but now am
flying HKG-LAX in F at noon on August 9th.
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