Companion Award - how does it work?
Apr 25, 2016, 5:54 am
#31
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
Wanted to check if someone has recent experience with booking a companion award.
I am especially interested if the award space comes from the same 'bucket' as regular redemptions or from a different 'bucket'?
Looking esp. at HKG-ZRH-HKG in July/ August if that helps. Currently not showing any 'normal' award availability but could potentially route via DUS or FRA. I only want to book CX if companion award is possible. Thanks!
I am especially interested if the award space comes from the same 'bucket' as regular redemptions or from a different 'bucket'?
Looking esp. at HKG-ZRH-HKG in July/ August if that helps. Currently not showing any 'normal' award availability but could potentially route via DUS or FRA. I only want to book CX if companion award is possible. Thanks!
I personally find if there is a lot of "I" availability, you stand a pretty good chance... though there was this once where I managed to snag a HKG-LHR companion award with not a lot of I seats left...
Jan 7, 2019, 11:53 pm
#32
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
I have a question regarding rebooking of companion award ticket.
I have a purchased return flight in I class and a confirmed redemption (companion) return flight in U class.
I need to change the return leg of my I class flight to a later date. There is availability in U class as well for the later date.
Once I change my I return leg, will my U return leg automatically change as well since it is a companion ticket? Can I do I have to make the U change - if so can this be done online, or would I need to call that dreadful Asia Miles hotline?
I have a purchased return flight in I class and a confirmed redemption (companion) return flight in U class.
I need to change the return leg of my I class flight to a later date. There is availability in U class as well for the later date.
Once I change my I return leg, will my U return leg automatically change as well since it is a companion ticket? Can I do I have to make the U change - if so can this be done online, or would I need to call that dreadful Asia Miles hotline?
Jan 8, 2019, 7:02 am
#33
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
Yes you need to call AM... If I remember correctly it won't work even you call the 3333 revenue booking hotline as they can't (or won't maybe...) move your U class ticket... On the other hand AM can change your I booking so you'll be better off calling AM and ask them change all stuff for you...
Jan 8, 2019, 1:58 pm
#34
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Hmmm... I wonder what will happen to the companion ticket if I don't call and change the date of return leg? Will the companion ticket be invalidated now that the date of the purchased ticket is different? Perhaps CX system indeed isn't smart enough and the companion effectively may fly separately?
Jan 8, 2019, 8:25 pm
#35
Join Date: Dec 2006
Programs: CXAM BAEC
Posts: 242
I think there will be a risk as the T&D of AM mentions: "If Members purchase a First or Business Class ticket for travel, they can also redeem a companion ticket. The companion must travel on the same flight, date and class of service. Companion Tickets are only available on round-trip flights."
Jan 9, 2019, 8:43 am
#37
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
Hmmm... I wonder what will happen to the companion ticket if I don't call and change the date of return leg? Will the companion ticket be invalidated now that the date of the purchased ticket is different? Perhaps CX system indeed isn't smart enough and the companion effectively may fly separately?