Website search not working

Old Mar 20, 21, 9:05 pm
  #1  
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Join Date: Nov 2010
Location: HNL
Programs: UA 1K
Posts: 194
Website search not working

Is anyone else having trouble with the award search function? Results are not appearing...just the continuous spinning circle.
JamesHNL is offline  
Old Mar 20, 21, 10:08 pm
  #2  
 
Join Date: Oct 2009
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Posts: 335
Originally Posted by JamesHNL View Post
Is anyone else having trouble with the award search function? Results are not appearing...just the continuous spinning circle.
I have been experiencing the same issue searching for flight redemptions. The web site just hangs without returning results. It has been more than 24 hours.
conde is offline  
Old Mar 21, 21, 4:32 am
  #3  
 
Join Date: Jun 2003
Posts: 1,641
Me, too
Fly Me To The Moon is offline  
Old Mar 21, 21, 8:03 am
  #4  
 
Join Date: May 2012
Location: Singapore
Programs: JL Sapphire | Marriott LT Silver | GE / TSA-Pre
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Probably have to wait till working hours for them to fix it.
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Old Mar 21, 21, 6:55 pm
  #5  
 
Join Date: Dec 2013
Location: Chicago & Hong Kong
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Posts: 91
I am experiencing the same issue as of this morning
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Old Mar 22, 21, 12:27 am
  #6  
 
Join Date: May 2012
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Maybe they're gonna do some changes into their search engine (since Choice/Tailored awards will be defunct).

Managed to get a workaround by searching via AsiaMiles App or website. You can search direct HKG segment first, after that change to your desired itinerary.
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Old Mar 22, 21, 9:47 pm
  #7  
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Join Date: Nov 2010
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Finally working after 72 hours.
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