Email address for refund status?
Applied 8 weeks ago for a refund of the cancelled return portion of a CX ticket. Anyone know of an CX email address where I can learn the status of the refund processing? Assume that the fare desk needs to calculate the refund amount as I flew the outbound portion, so will be entitled to something close to 1/2 the paid amount.
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Originally Posted by SFO_FT
(Post 32905270)
Applied 8 weeks ago for a refund of the cancelled return portion of a CX ticket. Anyone know of an CX email address where I can learn the status of the refund processing? Assume that the fare desk needs to calculate the refund amount as I flew the outbound portion, so will be entitled to something close to 1/2 the paid amount.
The way this worked for me recently was:
I don't think the money has returned for me yet, but they were a lot quicker on a simple refund (i.e. on my HKG-SIN travel bubble flight), which came back in under 2 weeks. Hence, unfortunately its a call not an email, and realistically you just have to keep waiting. However, 8 weeks seems like a long time with no update, so it may deserve a single call to check that it is in the refund queue for sure. |
Hard deadline 120 days to get your bank to chargeback for failed refund. I normally do it after 90 days (I did it to BA - was honoured).
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