Cathay Pacific fined £500,000
#1
Original Poster
Join Date: Nov 2017
Location: Hong Kong
Programs: CX GO, Marriott Bonvoy Titanium, World of Hyatt Globalist & M life Gold
Posts: 56
Cathay Pacific fined £500,000
https://www.bbc.com/news/technology-51736857
As if they didn't have enough on their plate already...
As if they didn't have enough on their plate already...
#2
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
https://www.bbc.com/news/technology-51736857
As if they didn't have enough on their plate already...
As if they didn't have enough on their plate already...
2. I think ICO only penalising CX for UK’s share of CX data subjects?
#3
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,915
This predates GDPR which is why the fine is relatively small.
#4
Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 3,134
Yeah, it's small because it predated GDPR. If it was more recent, the fine (at up to several hundred million pounds) would potentially have put CX over into bankruptcy. CX didn't dodge a bullet, they dodged a well-built IED.
#6
Join Date: Oct 2016
Posts: 254
GDPR applies to any personal data if that person lives in the EU, and that person doesn't even need to be a EU citizen. For example in this case alone it involves personal details of more than 100k UK residents so I would not say the impact of GDPR on CX is minor.
#7
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
#8
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Not yet. It is only a tip of the iceberg.