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CX provides status extension and Club Points Relief

CX provides status extension and Club Points Relief

Old Feb 26, 20, 9:02 pm
  #76  
 
Join Date: Apr 2008
Programs: DL Gold; IHG Spire
Posts: 473
I was hoping their gesture of club points relief (or extension) would also apply to extending some expiring miles...

I called just now and the agent said that they cannot renew miles unless I pay the renewal fee. I'm not sure if I should have asked for the supervisor and mentioned the coronavirus thing going on. I have 40K miles expiring in April (earned way back in 2017). Renewal fee would be $800. The two night hotel that the 40K can potentially get me is only worth about $300-$500, depending on the chain.

(Looking back, I was gold for several years, and renewed my status in 2017. I ended up not flying a single OneWorld flight after my last renewal because I moved to AS territory, and AS and AA had just divorced at that time.)
hikouki is offline  
Old Feb 26, 20, 11:02 pm
  #77  
 
Join Date: Jun 2015
Location: Jakarta
Programs: Flying Blue, Marco Polo, Skywards, Etihad Guest, IHG, Aeroplan
Posts: 260
hmm i appreciate the effort from CX but this does not really help me to maintain Gold. I was at 500, they credited 65, now I am 565 but my membership year ends on February 29. I called them to ask for extension but they said at the moment they can't do anything.. oh well.. not my luck
rienhart87 is offline  
Old Feb 27, 20, 12:14 am
  #78  
 
Join Date: Mar 2018
Programs: CX Gold, KE Morning Calm, Marriott Platinum
Posts: 79
Originally Posted by rienhart87 View Post
hmm i appreciate the effort from CX but this does not really help me to maintain Gold. I was at 500, they credited 65, now I am 565 but my membership year ends on February 29. I called them to ask for extension but they said at the moment they can't do anything.. oh well.. not my luck
my experience is that if you just fall off 35pt to renew gold, cx usually will renew it for you. Letís see
Rain187 is offline  
Old Feb 27, 20, 12:48 am
  #79  
 
Join Date: Nov 2019
Location: HKG, LON, TYO
Programs: CX MPC DM, SQ Krisflyer Elite Gold, Marriott Bonvoy Platinum Elite
Posts: 33
I low key wished that theyíd also add more mid tier benefits above 1800. Sitting on 500 and renewal not until jan2021, with extra 420 within the three months, can practically renew in July given the 300+ or so CP worth of travel over the next few months. But quite appreciative for their gesture.
Chubbychun is offline  
Old Feb 27, 20, 1:19 am
  #80  
 
Join Date: Mar 2019
Programs: Marco Polo Club/Asia Miles
Posts: 9
Originally Posted by kijhkijh View Post
Best news for members with cycle that starts in Feb! Yey me!
My cycle ends in April. I called them yesterday to do an early reset so I can benefit from the CPR (lol) scheme and they agreed to it.
alijavaid93 is offline  
Old Feb 27, 20, 1:38 am
  #81  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX MPO GO (=SPH), IHG Spire Amb, Hertz 5*, Accor, Hilton, National
Posts: 5,603
Originally Posted by ieuan1 View Post
Any word on allowing an extension of time on points expiring? If you have MPO points expiring over the next few months, there might not be that many ways to use them.
You mean AM (redeemable miles) or MPO (club points)?

Originally Posted by boybi View Post
Iím at 295 points, membership year until 31 March. Does this mean the 30pts each for Feb and March will just go to waste?
Unfortunately, yes. Perhaps you can ask for an early renewal (like others did) but your next membership year will also end sooner.
ernestnywang is offline  
Old Feb 27, 20, 6:34 am
  #82  
 
Join Date: Oct 2015
Posts: 265
Does Cathay ever allow carrying over club points? I was sitting at 580 club points with membership due for resetting February 29. I received the 65 club points yesterday and now Iím at 645 points so Iím set to ďloseĒ the 45 points.

I know it was a gift to begin with but canít help but ask
suziemay is offline  
Old Feb 27, 20, 6:39 am
  #83  
 
Join Date: Dec 2017
Programs: Marco Polo Club, JGC
Posts: 68
Originally Posted by ernestnywang View Post
Personally, I think the fairest way is to give us 1/12 of the required tier points (or 10% if CX wants to be nicer) for every month where many flights are cancelled and people are unable to travel. For example, 25~30 / 50~60 / 100~120 points for SL / GO / DM, respectively in Feb. and another installment in Mar. If some people get mid-tier benefit as a result, they can think of it as a nice gesture.
Brilliant job on this! Me wonders if CX was just googling "MPC", "coronavirus", "member", "extension" found your suggestion and said "Yup, that seems reasonable." 😃
kijhkijh is offline  
Old Feb 27, 20, 7:32 am
  #84  
 
Join Date: Nov 2018
Programs: Marco Polo club
Posts: 10
Originally Posted by suziemay View Post
Does Cathay ever allow carrying over club points? I was sitting at 580 club points with membership due for resetting February 29. I received the 65 club points yesterday and now Iím at 645 points so Iím set to ďloseĒ the 45 points.

I know it was a gift to begin with but canít help but ask
club points wonít be brought to next membership year as I know.
Anyway good luck fellow!
tos2018 is offline  
Old Feb 27, 20, 8:01 am
  #85  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX MPO GO (=SPH), IHG Spire Amb, Hertz 5*, Accor, Hilton, National
Posts: 5,603
Originally Posted by suziemay View Post
Does Cathay ever allow carrying over club points? I was sitting at 580 club points with membership due for resetting February 29. I received the 65 club points yesterday and now I’m at 645 points so I’m set to “lose” the 45 points.

I know it was a gift to begin with but can’t help but ask
If next year you are less than 45 points short, CX will usually let you renew, but no one can guarantee.

Originally Posted by kijhkijh View Post
Brilliant job on this! Me wonders if CX was just googling "MPC", "coronavirus", "member", "extension" found your suggestion and said "Yup, that seems reasonable." 😃
CX should give me lifetime DM as a token of appreciation

Last edited by sxc; Feb 27, 20 at 4:51 pm Reason: Remove off topic portion
ernestnywang is offline  
Old Feb 27, 20, 8:18 am
  #86  
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Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ Business: ATL, PVG, PEK, CAN, SZX, MNL, SIN, KUL, BKK, SGN, CPT, UIO
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,417
Originally Posted by ernestnywang View Post
...
CX should give me lifetime DM as a token of appreciation
Would that be your lifetime or CX's lifetime?
tentseller is offline  
Old Feb 27, 20, 8:30 am
  #87  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX MPO GO (=SPH), IHG Spire Amb, Hertz 5*, Accor, Hilton, National
Posts: 5,603
Originally Posted by tentseller View Post
Would that be your lifetime or CX's lifetime?
OMG don't scare me like this.
ernestnywang is offline  
Old Feb 28, 20, 5:20 pm
  #88  
 
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,421
Shy of 900 CP, my DM was automatically renewed for another year till Feb 2021, without any request on my end.
midlevels is offline  
Old Feb 28, 20, 5:46 pm
  #89  
 
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,250
Originally Posted by midlevels View Post
Shy of 900 CP, my DM was automatically renewed for another year till Feb 2021, without any request on my end.
did you received the 140pts before or after the renewal?

i received my email last Wednesday but havenít received any points into my account.
FlyPointyEnd is offline  
Old Feb 28, 20, 5:52 pm
  #90  
 
Join Date: Dec 2008
Location: AUS, WAS, PEK
Programs: FlyingBlue Gold, United Gold
Posts: 1,057
Originally Posted by FlyPointyEnd View Post
did you received the 140pts before or after the renewal?

i received my email last Wednesday but havenít received any points into my account.
If your club membership expires in Feb 2020, you will receive first month's bonus in Feb 2020. Otherwise, you will get it in March 2020. That is, if your membership does not expire in Feb 2020, you will receive 2 * 140 in March 2020, and another 140 in April 2020.
lixiaojuventus is offline  

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