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Covid-19 coronavirus - effect on Cathay Pacific

Covid-19 coronavirus - effect on Cathay Pacific

Old Feb 4, 20, 1:04 pm
  #256  
 
Join Date: Jan 2014
Posts: 40
Follow up on trying to change a date from the CX error fare. The ticket validity period ends 2/##/20, because my initial flight was 2/##/2019. They won't let me change to a later date (before June 30 2020), despite their waiver saying that date changes would adjust the ticket expiry date. There must be a different definition for validity vs expiry they are using. Will try to call one more time tonight/tomorrow, but otherwise may just roll the dice on a 2 hour transit in HKG. If anyone has a counter datapoint, let me know.
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Old Feb 4, 20, 2:49 pm
  #257  
 
Join Date: Nov 2016
Location: Thailand
Programs: BA Gold (GGL), OZ Diamond (*G), HH Diamond, IHG Plat, Marriott Titanium
Posts: 302
I have 8 layovers on 4 separate CX tickets (CX to CX transits, never entering the country) in HKG coming up in March from/to CGK. TPE, CTS, CNX and BKK all part of a one big tip. If any of those countries decide to ban transit travel from HK my whole trip will be in scrambles because of fairly creative routing I have in place including prepaid hotels. Also because of the creative routing issue I doubt my travel insurance will pick up the cost.

From what I've read above there currently isn't any way CX would let me reroute or cancel but in case such travel bans would be put in place that would affect my ability to enter my country of destination would CX let me reroute? Or should I just try and make alternative arrangements by booking cancellable awards as much as I currently can?
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Old Feb 4, 20, 3:42 pm
  #258  
 
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,397
CX865 JFK-YVR inventory has been zeroed out Feb 19 onwards on Expertflyer. Chopping block?
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Old Feb 4, 20, 3:49 pm
  #259  
 
Join Date: Nov 2019
Location: YVR
Programs: Natl EE, DL, Aeroplan
Posts: 10
CX865 JFK-YVR inventory has been zeroed out Feb 19 onwards on Expertflyer. Chopping block?
I hope not. Booked on that route on the 19th. Just did a dummy booking on CX website for the 20th and its still showing CX 865 available to book from JFK to HKG.
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Old Feb 4, 20, 4:26 pm
  #260  
 
Join Date: Oct 2005
Location: London
Posts: 539
Originally Posted by crimsona View Post
CX865 JFK-YVR inventory has been zeroed out Feb 19 onwards on Expertflyer. Chopping block?
Looks like my flight to Chiang Mai might be cancelled too on 20th- KA232 - dont have access to EF however had weird error in mmb earlier, the flight is not showing up as bookable from any website however mmb is now showing the flight again.
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Last edited by SW7London; Feb 4, 20 at 4:37 pm
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Old Feb 4, 20, 4:28 pm
  #261  
 
Join Date: Sep 2015
Location: Hong Kong
Programs: WY SL, EK Gold, CX MPO
Posts: 184
Does anyone have any more insight into whats going on with the MXP/FCO flights? Government announced ban on 30 Jan for all flights to hk. CX only cancelled flights up to 8th Jan. Don't see how they could possible operate the flights next week legally? Totally useless and unhelpful advice from CX, "it's too early to tell, your flight is scheduled to operate as normal". Why don't they just cancel the flight and rebook pax? Do they think they can negotiate with the Italian ministry of health lol
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Old Feb 4, 20, 4:44 pm
  #262  
 
Join Date: Dec 2001
Location: China
Posts: 1,518
Originally Posted by triks View Post
I'll be flying from MSP to YVR on a separate itinerary. My return flight actually goes through Dubai on EK back to the US, so I'm not worried about transit through Canada. I could technically lie that I was never in HKG when arriving back in the US, but it's not something that I would prefer to do.

what if the US puts transit restrictions on Canada?
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Old Feb 4, 20, 5:00 pm
  #263  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX MPO GO (=SPH), IHG Spire Amb, Hertz 5*, Accor, Hilton, National
Posts: 5,606
Originally Posted by SW7London View Post
Looks like my flight to Chiang Mai might be cancelled too on 20th- KA232 - dont have access to EF however had weird error in mmb earlier, the flight is not showing up as bookable from any website however mmb is now showing the flight again.
Availability is zeroed out, but the flight currently is still there.
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Old Feb 4, 20, 5:01 pm
  #264  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX MPO GO (=SPH), IHG Spire Amb, Hertz 5*, Accor, Hilton, National
Posts: 5,606
Originally Posted by ctownflyer View Post
Do I wear an N95 mask? Clorox wipe down the surfaces? Is that overkill?
N95 is definitely an overkill. A surgical mask works just as well in this case.
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Old Feb 4, 20, 5:09 pm
  #265  
 
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 3,879
Originally Posted by crimsona View Post
CX865 JFK-YVR inventory has been zeroed out Feb 19 onwards on Expertflyer. Chopping block?
guessing that it is saving the space for EWR HKG cancellation as it is all zero out
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Old Feb 4, 20, 7:50 pm
  #266  
 
Join Date: Dec 2008
Location: AUS, WAS, PEK
Programs: FlyingBlue Gold, United Gold
Posts: 1,058
Originally Posted by 36902BRF View Post
Hong Kong is not included per below DHS doc....



From here: https://www.dhs.gov/sites/default/fi...tion-frn-2.pdf .
So all HK residents (with a valid US visa) can still land in the US even if they are not US citizens?
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Old Feb 4, 20, 7:56 pm
  #267  
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Originally Posted by crimsona View Post
CX865 JFK-YVR inventory has been zeroed out Feb 19 onwards on Expertflyer. Chopping block?
I hope not either. I got a flight in March and it appears my flight is still active.
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Old Feb 4, 20, 8:48 pm
  #268  
 
Join Date: May 2007
Location: NJ
Posts: 46
Deleted

Last edited by Newark7; Feb 4, 20 at 8:51 pm Reason: Repost
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Old Feb 4, 20, 8:52 pm
  #269  
 
Join Date: May 2007
Location: NJ
Posts: 46
Originally Posted by MSPeconomist View Post
Part ot the problem here might be that the ticket was purchased through an OLTA, Vayama. You might want to look at the discussion about this outfit in the OLTA forum here on FT.
I finally got Vayama to process the refund, but after an absolute nightmare of long phone holds and being run around between CX Customer Service & Vayama’s call center staff who were ill informed of CX‘s refund fee waivers due to the Corona Virus. 5 hours of total hold time & burning up my Skype credits to call HK (CX’s US number constantly disconnects after about 30 seconds), but I should be getting my $133 back. A lot of work for not much, but it’s the principle
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Old Feb 4, 20, 8:54 pm
  #270  
 
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Globalist, Marriott Bonvoy Gold
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Originally Posted by Newark7 View Post
I finally got Vayama to process the refund, but after an absolute nightmare of long phone holds and being run around between CX Customer Service & Vayama’s call center staff who were ill informed of CX‘s refund fee waivers due to the Corona Virus. 5 hours of total hold time & burning up my Skype credits to call HK (CX’s US number constantly disconnects after about 30 seconds), but I should be getting my $133 back. A lot of work for not much, but it’s the principle

Glad that it worked out for you, but this is exactly why I like booking my airfare directly with the airlines
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