Can I buy a new ticket airside if I miss my connection in HKG
#1
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Join Date: Jan 2015
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Can I buy a new ticket airside if I miss my connection in HKG
Looking at a flight from CRK - HKG with KA, connecting to MH to KUL.
If I miss my connection can I stay airside and buy a new ticket for a later flight, or will I need to clear customs and buy the ticket landside (and check in again).
If I miss my connection can I stay airside and buy a new ticket for a later flight, or will I need to clear customs and buy the ticket landside (and check in again).
#3
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If both flights are on a single ticket, the late-delivering carrier (KA) would be responsible for getting you to KUL at no additional cost to you.
Since KA and MH are both oneworld carriers, it's also possible (not guaranteed) that KA would even protect you across separate tickets.
If these are separate tickets, I suggest asking KA whether they protect across separate KA/MH tickets.
#4
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Do you truly have a "connection" (all flights booked on a single ticket), or do you have two separate tickets?
If both flights are on a single ticket, the late-delivering carrier (KA) would be responsible for getting you to KUL at no additional cost to you.
Since KA and MH are both oneworld carriers, it's also possible (not guaranteed) that KA would even protect you across separate tickets.
If these are separate tickets, I suggest asking KA whether they protect across separate KA/MH tickets.
If both flights are on a single ticket, the late-delivering carrier (KA) would be responsible for getting you to KUL at no additional cost to you.
Since KA and MH are both oneworld carriers, it's also possible (not guaranteed) that KA would even protect you across separate tickets.
If these are separate tickets, I suggest asking KA whether they protect across separate KA/MH tickets.
#6
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Actually, the first question is whether you even need to worry about this. Have you inquired of KA whether they will protect you on separate KA/MH tickets?
#7
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#11
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Assume you can check your luggage thru to MH and miss the MH flight. Your luggage will not be on the next MN flight for security reasons. You need to make sure that your new carrier will retrieve the bags (or you need to do this and recheck them).
#12
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#13
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#14
Join Date: Mar 2015
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FYI, I fly the mainland China-HKG-KUL route regularly, sometimes with <35m connection times, and I've never missed my connection to-date (touchwood!)

#15
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The CRK flight is usually very punctual so you should be fine. Landing in HKG at 1:20pm is also a good timing for congestion.
Avios availability is very scarce, so I understand why you had to get award on MH rather than KA. OW rules say that you are not protected. But CX/KA are usually good with irrops. There is a KA HKG-KUL at 4:05pm, so KA might put you on this flight. If not protected, then you can buy a ticket with the CX App (at a very steep price for a one-way) and use the electronic BP on your phone. No need to print the BP.
However, there is one scenario that you should consider, assuming they refuse to protect you.
Let's assume that the incoming ac is delayed by an hour into CRK because of some tech reasons. Then KA would only check your bags to HKG except if you purchase another ticket before boarding your CRK flight.
But given the punctuality of KA376, you should not worry much.
Avios availability is very scarce, so I understand why you had to get award on MH rather than KA. OW rules say that you are not protected. But CX/KA are usually good with irrops. There is a KA HKG-KUL at 4:05pm, so KA might put you on this flight. If not protected, then you can buy a ticket with the CX App (at a very steep price for a one-way) and use the electronic BP on your phone. No need to print the BP.
However, there is one scenario that you should consider, assuming they refuse to protect you.
Let's assume that the incoming ac is delayed by an hour into CRK because of some tech reasons. Then KA would only check your bags to HKG except if you purchase another ticket before boarding your CRK flight.
But given the punctuality of KA376, you should not worry much.