On the waitlist second time for an upgrade award on CX138 on Mon 19th August
Aug 2, 2019, 4:40 am
#1
Original Poster
Join Date: Aug 2019
Programs: Marco Polo Club Silver
Posts: 2
On the waitlist second time for an upgrade award on CX138 on Mon 19th August
Hi there everyone,
I had upgraded to MPC Silver for the first time last month, and trying to wrap my head around the benefits/perks here...
I had recently bought a round trip ticket on Premium Economy from Hong Kong to Queenstown, New Zealand.
One of my flight legs is fully flexible (R class fare) on flight CX138 from Sydney to Hong Kong on Monday 19th August 2019.
My flight leaving Hong Kong is in CX Premium Economy, but booked with fare class "E" which cannot be upgraded with Asia Miles.
When I purchased my flight ticket in early July 2019, I applied on Asia Miles for an upgrade award for my flight home (CX138, Sydney to Hong Kong on Monday 19th August), and the Asia Miles website stated the cut off was 22:00 on 27th July 2019.
However after 22:00 I did not receive anything from the airline or Asia Miles, and I simply applied for an upgrade redemption again (new cut off is now 16th August, 3 days before I fly).
I then called the MPC hotline to explain what had happened, and the agent said what I did was correct, and she'd put me on a higher priority wait list- Is this something the agent really can do?
I am not an expert on loyalty programmes and would appreciate any advice/input from all you experienced travellers out on FlyerTalk.
Thanks in advance!
I had upgraded to MPC Silver for the first time last month, and trying to wrap my head around the benefits/perks here...
I had recently bought a round trip ticket on Premium Economy from Hong Kong to Queenstown, New Zealand.
One of my flight legs is fully flexible (R class fare) on flight CX138 from Sydney to Hong Kong on Monday 19th August 2019.
My flight leaving Hong Kong is in CX Premium Economy, but booked with fare class "E" which cannot be upgraded with Asia Miles.
When I purchased my flight ticket in early July 2019, I applied on Asia Miles for an upgrade award for my flight home (CX138, Sydney to Hong Kong on Monday 19th August), and the Asia Miles website stated the cut off was 22:00 on 27th July 2019.
However after 22:00 I did not receive anything from the airline or Asia Miles, and I simply applied for an upgrade redemption again (new cut off is now 16th August, 3 days before I fly).
I then called the MPC hotline to explain what had happened, and the agent said what I did was correct, and she'd put me on a higher priority wait list- Is this something the agent really can do?
I am not an expert on loyalty programmes and would appreciate any advice/input from all you experienced travellers out on FlyerTalk.
Thanks in advance!
Aug 3, 2019, 12:43 am
#3
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
POS Taiwan:
Code:
1CX138/19AUGSYDHKG« J1 CL DL IL WL RL EL YL BL HL KL ML LL VL SL NL QC OL .
POS US:
Code:
AN19AUGSYDHKG/ACX
** AMADEUS AVAILABILITY - AN ** 16 MO 19AUG 0000
1 CX 110 J9 C9 D8 I5/SYD HKG 0735 1520 0/333 9:45
W1 R1 EL Y9 B9 H9 K9 M9 L9 V9 S9 N8 Q5 OL
2 CX 162 J9 C8 D7 I4/SYD HKG 1015 1755 0/333 9:40
W2 R1 EL Y9 B9 H9 K9 M9 L9 V9 S7 N4 OL
3 CX 100 J9 C9 D9 I8/SYD HKG 1415 2135 0/77W 9:20
W4 RL EL Y9 B9 H9 K9 M9 L9 V9 S9 N6 OL
4 CX 138 J8 C6 D4 IL/SYD HKG 2155 0515‡1 0/77W 9:20
W7 R5 E3 Y9 B9 H9 K9 M9 L9 V9 S7 N3 OL
Aug 3, 2019, 3:02 am
#4
Join Date: Jul 2014
Location: SFO/HKG
Programs: ex-UA 1K, AA EXP, Hilton Diamond
Posts: 535
You'll need to look at the inventory availability that earnestnywang provided. But like he said, there is a good chance that the inventory availability on expert flyer may not be entirely accurate.