Mistake Fare Downgrade

Old May 4, 19, 1:49 am
  #1  
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Mistake Fare Downgrade

Today’s Cathay Dragon flight HAN to HKG (KA 294) is delayed, meaning I will miss connecting flight HKG to SFO (CX 872).

Cathay has emailed that they rebooked me on CX 870, departing at 2pm instead of original departure at 00:45.

The rebooked flight is now in J instead of F. Stated reason for rebooking is “operational reason”.

Will CX provide hotel overnight in Hong Kong?

I intend to make best of the situation and see a bit of Hong Kong on Sunday morning. Lucky I don’t need a visa to enter Hong Kong. Bummed to miss out on CX F, though.
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Old May 4, 19, 2:14 am
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Originally Posted by becks1 View Post
Today’s Cathay Dragon flight HAN to HKG (KA 294) is delayed, meaning I will miss connecting flight HKG to SFO (CX 872).

Cathay has emailed that they rebooked me on CX 870, departing at 2pm instead of original departure at 00:45.

The rebooked flight is now in J instead of F. Stated reason for rebooking is “operational reason”.

Will CX provide hotel overnight in Hong Kong?

I intend to make best of the situation and see a bit of Hong Kong on Sunday morning. Lucky I don’t need a visa to enter Hong Kong. Bummed to miss out on CX F, though.
I would certainly push CX to fly you in F. Check for connecting through a different city.
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Old May 4, 19, 2:17 am
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Thanks for the advice!

Will request at both the outstation (HAN) and home airport (HKG).

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Old May 4, 19, 2:23 am
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Originally Posted by becks1 View Post
Thanks for the advice!

Will request at both the outstation (HAN) and home airport (HKG).

There’s a big difference between F and J on CX. I don’t consider their J to be really great, but the F experience is usually quite nice.

Are you willing to stay a day in HKG to catch a later flight? If you can research other flights, and find F seats, it might help.
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Old May 4, 19, 2:26 am
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Yes, they will provide hotel. Once you reach HKG, get them to check the LAX F loads, assuming you're okay with 1 more stop.
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Old May 4, 19, 2:28 am
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That’s a great call - will look for availability on other USA routes. Have the luxury to take a full day in HKG if it results in better routing.

Regular BA and Qantas flyer, so I don’t have experience with CX J either. But it has to be better than Club World, right

Again, thanks for the advice!
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Old May 4, 19, 2:35 am
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Maybe a long shot, but technically U can request to be rerouted onto SQ F class
since it was CX that candlers the flight
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Old May 4, 19, 2:47 am
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If you get lucky and they put you on another carrier, JAL F to LAX/ORD/SFO is nicer than CX in my experience.
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Old May 4, 19, 3:46 am
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If you acceptd F to J downgrade, would you possibly get cash compensation??

One guy bought this bug ticket, but his F seat was out of order.
He was downgraded to J and CX compensated him 51390 HKD???

I would be more than happy to accept the cash offer...
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Old May 4, 19, 4:00 am
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Wow, that would be incredible compensation!

Very much appreciate all the advice.

Will be 4ish hours until check in opens at HAN and likely no update until landing in HKG at 00:15. Nothing to do but enjoy one last Vietnamese dinner.
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Old May 4, 19, 4:04 am
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If I am you, just call CX now and see what they can do. Options will run out as u r closer to departure time
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Old May 4, 19, 6:23 am
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You all are the best!!

phone call to CX and was rebooked into F on CX 884 to LAX with hotel to be provided in HKG. Will even have a few morning hours to enjoy the city.

So very grateful for the advice!
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Old May 4, 19, 6:24 am
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CX870 does not have F.
CX872 departing at 00:45 on Monday and Tuesday are F1A0
SORRY: was typing at the same time the OP was.
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Old May 4, 19, 6:26 am
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You all are the best!!

phone call to CX and was rebooked into F on CX 884 to LAX with hotel to be provided in HKG. Will even have a few morning hours to enjoy the city.

So very grateful for the advice!
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Old May 4, 19, 6:27 am
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Brunos, thanks for checking!!

LAX works nearly as well for me, so happy enough with the writing to get rebooked.

so grateful for the help today.
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