HKG Pier dining what a let down!
May 8, 2019, 11:02 pm
#122
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
I'm afraid we will have to agree to disagree. I have found the drinks selection, complexity of food and lack of crowds to be what I value in a lounge. In addition, the ability to actually schedule a treatment in advance is an added bonus.
The relaxation rooms and showers at the Pier or the cabanas at the Wing are irrelevant to the many Diamond members who are based in Hong Kong. We are not going to the airport early to shower or relax in a cabana! What we want is somewhere to have a good meal (given CX's poor onboard catering), a few glasses of decent wine or champagne and for some a treatment. At the CCR, I can get the same champagne as they serve in first class, a proper three course meal, a seat and a massage if I want it. At the Pier, what I get is mediocre champagne, food that is more fit for a school cafeteria than a first class lounge and no hope of a treatment unless I was in the lounge for 12 hours!
I'm sorry but The Pier is not a first class lounge. It's a Diamond/OWE elite lounge with business class standard food and drink offering. It might beat the CCR on design but falls short on just about everything else.
The relaxation rooms and showers at the Pier or the cabanas at the Wing are irrelevant to the many Diamond members who are based in Hong Kong. We are not going to the airport early to shower or relax in a cabana! What we want is somewhere to have a good meal (given CX's poor onboard catering), a few glasses of decent wine or champagne and for some a treatment. At the CCR, I can get the same champagne as they serve in first class, a proper three course meal, a seat and a massage if I want it. At the Pier, what I get is mediocre champagne, food that is more fit for a school cafeteria than a first class lounge and no hope of a treatment unless I was in the lounge for 12 hours!
I'm sorry but The Pier is not a first class lounge. It's a Diamond/OWE elite lounge with business class standard food and drink offering. It might beat the CCR on design but falls short on just about everything else.
May 9, 2019, 3:49 am
#123
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To be honest when flying F, I dont eat or drink much in lounges as Id much prefer to do this onboard but I dont infer from it that it is irrelevant to others.
and I beg to disagree on sophisticated food. The current meat dish is a thin steak, I like it but its not sophisticated at all. Previous was a sloppy stew, very canteen like. Ive had much better at the Pier.
Last edited by orbitmic; May 9, 2019 at 4:27 am
May 9, 2019, 10:33 am
#125
Join Date: May 2017
Programs: BA - Gold, EK - Gold
Posts: 107
[QUOTE=samuelo;31078547]
I have actually been in CCR in T5. In fact I was in it about 3 weeks ago.
I think the experience varies person to person. I really dislike the dining pods you sit in where it feels like I am in a prison cell cocooned away as no one wants to see me (and maybe they don't, but I don't like it). I found the food mediocre and the choice poor. I am not a big alcohol drinker so the wine list isn't a big factor for me.
I still have to say I prefer a CX lounge. It suits me and my tastes better. You don't have to agree and I am sure you won't ... but it does appeal to me more.
T
wooohh. Hold on here.
Whilst i too complained about the F CX lounge in HK lets not get to the point to say it is not worth going to.
If you would spend any time in any lounge my choice would always be in a CX lounge (with perhaps Sydney Qantas F lounge the exception - but generally CX is my place of choice).
It is miles better than any BA lounge.
Clearly you have never been to The Concorde Room. It is miles better than any CX lounge, including The Pier. Better food, better champagne, better service, better seats (unlike the Wing where the springs on those armchairs have gone a long time ago) and the ability to book spa appointments in advance.
wooohh. Hold on here.
Whilst i too complained about the F CX lounge in HK lets not get to the point to say it is not worth going to.
If you would spend any time in any lounge my choice would always be in a CX lounge (with perhaps Sydney Qantas F lounge the exception - but generally CX is my place of choice).
It is miles better than any BA lounge.
Clearly you have never been to The Concorde Room. It is miles better than any CX lounge, including The Pier. Better food, better champagne, better service, better seats (unlike the Wing where the springs on those armchairs have gone a long time ago) and the ability to book spa appointments in advance.
I think the experience varies person to person. I really dislike the dining pods you sit in where it feels like I am in a prison cell cocooned away as no one wants to see me (and maybe they don't, but I don't like it). I found the food mediocre and the choice poor. I am not a big alcohol drinker so the wine list isn't a big factor for me.
I still have to say I prefer a CX lounge. It suits me and my tastes better. You don't have to agree and I am sure you won't ... but it does appeal to me more.
May 9, 2019, 7:55 pm
#127
Join Date: Aug 2010
Location: ORD
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If you have time, do the guys a favor and leave a nice compliment via the online form. Would be great if you have their names, it is greatly appreciated.
May 10, 2019, 12:58 am
#128
Join Date: Sep 2011
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Apologies in advance if this is a cross post.
I was reading the SCMP article from last night where it was reported that
I was reading the SCMP article from last night where it was reported that
The airlines customer service chief Simon Large dismissed complaints about the companys new business-class dining and the criticisms over food in its lounges.
May 10, 2019, 1:38 am
#129
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
Apologies in advance if this is a cross post.
I was reading the SCMP article from last night where it was reported that
I was reading the SCMP article from last night where it was reported that
May 10, 2019, 6:12 pm
#130
Suspended
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Apologies in advance if this is a cross post.
I was reading the SCMP article from last night where it was reported that
I was reading the SCMP article from last night where it was reported that
May 10, 2019, 6:37 pm
#131
Join Date: Apr 2019
Location: YYZ
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May 11, 2019, 3:14 am
#132
Join Date: Jul 2017
Location: CGK
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May 11, 2019, 8:28 pm
#134
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