Help with change fees

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Old Feb 14, 19, 11:59 am
  #1  
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Join Date: Feb 2005
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Help with change fees

I booked two biz class tickets (I fare, US point of sale) GOT-LHR-HKG-AKL and return a few days ago. Now the wife has changed her mind and wants to go to the south island, so I'm hoping to change our destination from AKL to CHC. The current GOT-CHC fare on the CX website is almost exactly the same as my original GOT-AKL fare.

When I booked the tickets it noted a 250 Euro change fee and I'm fine with that. How is the change fee calculated for a change in destination with 2 pax on one PNR? Is it 250 for each Pax? 250 to change the entire PNR? 250 to change the outbound plus 250 to change the return? I'm thinking I might change only the outbound CX flights and just hop a O/W CHC-AKL on NZ to catch the originally booked return flights.
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Old Feb 14, 19, 4:05 pm
  #2  
 
Join Date: Sep 2005
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Originally Posted by PHLGovFlyer View Post
I booked two biz class tickets (I fare, US point of sale) GOT-LHR-HKG-AKL and return a few days ago. Now the wife has changed her mind and wants to go to the south island, so I'm hoping to change our destination from AKL to CHC. The current GOT-CHC fare on the CX website is almost exactly the same as my original GOT-AKL fare.

When I booked the tickets it noted a 250 Euro change fee and I'm fine with that. How is the change fee calculated for a change in destination with 2 pax on one PNR? Is it 250 for each Pax? 250 to change the entire PNR? 250 to change the outbound plus 250 to change the return? I'm thinking I might change only the outbound CX flights and just hop a O/W CHC-AKL on NZ to catch the originally booked return flights.
You didn't really give crucial information such as date of issue, date of dep., and fare or fare basis, but if I'm looking at the correct fare (or at least if your fare has the same route), it is 250EUR per person per change. If you change both outbound and inbound in one transaction, it is still one change, so you just have to pay 500EUR+fare difference for the two of you, whether you only change the outbound or both.

Code:
FQGOTAKL1MAR-CXBI                                             
GOT-AKL       CXR-CX       FRI 01MAR19                     SEK  
CX  0/ 0/ 0                                                     
//SEE FQHELP FOR INFORMATION ABOUT THE NEW FARE DISPLAYS//      
  SURCHARGE FOR PAPER TICKET MAY BE ADDED WHEN ITIN PRICED      
CX     GOTAKL.EH       01MAR19          MPM 14787               
   V  FARE BASIS AP  FARE-OW   FARE-RT BK   SEASON  MINMAX  RTG 
  1    IAATRSE8                 17208 I    ---      3/ 3M EH01 
  2    IAARRSE8   -              19120 I   ---      3/ 3M EH02 
  3    IAAROSE8   -    12428           I   ---      3/ 3M EH02 
                                                                
EH01*  /WITHIN THE EASTERN HEMISPHERE/ PUBLISHED RTG 5319       
       1. GOT-KL-AMS-CX-HKG-KA/CX-AKL                           
       2. GOT-SK-ROM/MIL/MAN/LON/FRA/BRU/AMS-CX-HKG-KA/CX-AKL   
       3. GOT-SN-BRU-CX-HKG-KA/CX-AKL                           
       4. GOT-LH-FRA-CX-HKG-KA/CX-AKL                           
       5. GOT-BA-LON-CX-HKG-KA/CX-AKL                           
       6. GOT-CX/BA-LON-CX-HKG-KA/CX-AKL                        
EH02*  /WITHIN THE EASTERN HEMISPHERE/ CONSTRUCTED RTG          
       TRAVEL MUST BE VIA HKG                                   
       1. GOT-KL-AMS-CX-HKG-CX-AKL                              
       2. GOT-KL-AMS-VY/SN/SK/LX/LH/EW/AZ-ZRH/ROM/PAR/MIL/MAN/  
          MAD/LON/FRA/DUB/BRU/BCN/AMS-CX-HKG-CX-AKL             
       3. GOT-SN-BRU-VY/SN/SK/LX/LH/EW/AZ-ZRH/ROM/PAR/MIL/MAN/ 
RD1*16                                                         
   V  FARE BASIS AP  FARE-OW   FARE-RT BK   SEASON  MINMAX  RTG 
  1    IAATRSE8                 17208 I    ---      3/ 3M EH01 
PASSENGER TYPE-ADT                 AUTO PRICE-YES               
FROM-GOT TO-AKL    CXR-CX    TVL-01MAR19  RULE-0033 IPREUAS/4   
FARE BASIS-IAATRSE8          SPECIAL FARE  DIS-E   VENDOR-ATP   
FARE TYPE-BX      RT-BUSINESS CLASS EXCURSION                   
SEK    17208  5319  E18DEC18 D30JUN19   FC-IAATRSE8  FN-        
SYSTEM DATES - CREATED 17DEC18/2213  EXPIRES INFINITY           
                                                                
16.PENALTIES                                                    
   CANCELLATIONS                                                
                                                                
     ANY TIME                                                   
       CHARGE EUR 300.00 FOR CANCEL/REFUND.                     
       CHILD/INFANT DISCOUNTS APPLY.                            
                                                                
   ANY TIME                                                     
       CHARGE EUR 300.00 FOR NO-SHOW.                           
       CHILD/INFANT DISCOUNTS APPLY.                            
         NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.       
          1. IN THE EVENT OF NO-SHOW CHARGE BOTH                
          CANCELLATION FEE AND NO SHOW FEE                      
          2. CHILD/INFANT WITHOUT SEAT/INFANT WITH SEAT -      
MD                                                             
          DISCOUNT APPLIES TO PENALTY FEE                      
          3. WHEN THIS FARE IS COMBINED WITH ANOTHER FARE -     
          CHARGE THE HIGHEST PENALTY FEE WITHIN THE             
          PRICING UNIT                                          
          4. THE LOCAL ADMINISTRATION/SERVICE/HANDLING FEE      
          MAY APPLY                                             
                                                                
   CHANGES                                                      
                                                                
     ANY TIME                                                   
       CHARGE EUR 250.00 FOR REISSUE/REVALIDATION.              
       CHILD/INFANT DISCOUNTS APPLY.                            
                                                                
   ANY TIME                                                     
       CHARGE EUR 300.00 FOR NO-SHOW.                           
       CHILD/INFANT DISCOUNTS APPLY.                            
         NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.       
          1. IN THE EVENT OF NO-SHOW CHARGE BOTH CHANGE FEE     
          AND NO-SHOW FEE.                                      
          2. CHANGE OF AIRPORT WITHIN ONE CITY DOES NOT         
          CONSTITUTE AS REROUTING.                              
          3. CHANGE MUST BE MADE WITHIN TICKET VALIDITY.        
          4. PENALTY FEE APPLIES PER TRANSACTION PER PERSON.   
MD                                                             
          5. INFANT WITHOUT SEAT - NO PENALTY FEE APPLIES.     
          6. WHEN THIS FARE IS COMBINED WITH ANOTHER FARE -     
          CHARGE THE HIGHEST PENALTY FEE OF ALL CHANGED FARE    
          COMPONENT PER TICKET.                                 
          7. WHEN THE NEW ITINERARY RESULTS IN A HIGHER         
          FARE - COLLECT FARE DIFFERENCE AND PENALTY FEE        
          IF APPLICABLE.                                        
          8. WHEN THE NEW ITINERARY RESULTS IN A LOWER FARE     
          - NO REFUND OF FARE DIFFERENCE AND COLLECT PENALTY    
          FEE IF APPLICABLE.                                    
          9. TICKET MUST BE REVALIDATED/REISSUED BEFORE         
          ORIGINAL FLIGHT/DATE/TIME OR ELSE NO-SHOW FEE WILL    
          APPLY.                                                
          10. THE LOCAL ADMINISTRATION/SEVICE/HANDLING FEE      
          MAY APPLY                                             
          ////////////   REPRICING CONDITIONS  /////////////    
          ----------------                                      
          BEFORE DEPARTURE                                      
          ----------------                                      
          RE-PRICE WITH BELOW OPTIONS AND PROVIDE THE BEST      
          FARE TO PASSENGER -                                   
          1. IF SAME ROUTING AND BOOKING CLASS -                
             USE ANY CX/KA HISTORICAL FARE FOR RE-PRICE AND    
MD                                                             
             NEW TICKET MAY BE EQUAL/HIGHER OR LOWER THAN      
             THE PREVIOUS TICKET OR                             
          2. IF SAME ROUTING BUT DIFFERENT BOOKING CLASS -      
             USE ANY CX/KA HISTORICAL FARE FOR RE-PRICE AND     
             NEW TICKET MUST BE EQUAL OR HIGHER THAN            
             PREVIOUS TICKET OR                                 
          3. USE ANY CURRENT CX/KA FARE FOR RE-PRICE AND NEW    
             TICKET MUST BE EQUAL OR HIGHER VALUE THAN THE      
             PREVIOUS TICKET.                                   
          ---------------                                       
          AFTER DEPARTURE                                       
          ---------------                                       
          RE-PRICE WITH BELOW OPTIONS AND PROVIDE THE BEST      
          FARE TO PASSENGER -                                   
          1. IF SAME ROUTING AND BOOKING CLASS - USE ANY        
             CX/KA HISTORICAL FARE FOR RE-PRICE AND NEW         
             TICKET MAY BE EQUAL/HIGHER OR LOWER THAN THE       
             PREVIOUS TICKET OR                                 
          2. USE ANY HISTORICAL CX/KA FARE FOR RE-PRICE AND     
             NEW TICKET MUST BE EQUAL OR HIGHER VALUE THAN      
             THE PREVIOUS TICKET.                               
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