Help with change fees
#1
Original Poster
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,035
Help with change fees
I booked two biz class tickets (I fare, US point of sale) GOT-LHR-HKG-AKL and return a few days ago. Now the wife has changed her mind and wants to go to the south island, so I'm hoping to change our destination from AKL to CHC. The current GOT-CHC fare on the CX website is almost exactly the same as my original GOT-AKL fare.
When I booked the tickets it noted a 250 Euro change fee and I'm fine with that. How is the change fee calculated for a change in destination with 2 pax on one PNR? Is it 250 for each Pax? 250 to change the entire PNR? 250 to change the outbound plus 250 to change the return? I'm thinking I might change only the outbound CX flights and just hop a O/W CHC-AKL on NZ to catch the originally booked return flights.
When I booked the tickets it noted a 250 Euro change fee and I'm fine with that. How is the change fee calculated for a change in destination with 2 pax on one PNR? Is it 250 for each Pax? 250 to change the entire PNR? 250 to change the outbound plus 250 to change the return? I'm thinking I might change only the outbound CX flights and just hop a O/W CHC-AKL on NZ to catch the originally booked return flights.
#2
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,436
I booked two biz class tickets (I fare, US point of sale) GOT-LHR-HKG-AKL and return a few days ago. Now the wife has changed her mind and wants to go to the south island, so I'm hoping to change our destination from AKL to CHC. The current GOT-CHC fare on the CX website is almost exactly the same as my original GOT-AKL fare.
When I booked the tickets it noted a 250 Euro change fee and I'm fine with that. How is the change fee calculated for a change in destination with 2 pax on one PNR? Is it 250 for each Pax? 250 to change the entire PNR? 250 to change the outbound plus 250 to change the return? I'm thinking I might change only the outbound CX flights and just hop a O/W CHC-AKL on NZ to catch the originally booked return flights.
When I booked the tickets it noted a 250 Euro change fee and I'm fine with that. How is the change fee calculated for a change in destination with 2 pax on one PNR? Is it 250 for each Pax? 250 to change the entire PNR? 250 to change the outbound plus 250 to change the return? I'm thinking I might change only the outbound CX flights and just hop a O/W CHC-AKL on NZ to catch the originally booked return flights.
Code:
FQGOTAKL1MAR-CX‡BI« GOT-AKL CXR-CX FRI 01MAR19 SEK CX 0/ 0/ 0 //SEE FQHELP FOR INFORMATION ABOUT THE NEW FARE DISPLAYS// SURCHARGE FOR PAPER TICKET MAY BE ADDED WHEN ITIN PRICED CX GOTAKL.EH 01MAR19 MPM 14787 V FARE BASIS AP FARE-OW FARE-RT BK SEASON MINMAX RTG 1 IAATRSE8 ‡ 17208 I --- 3/ 3M EH01 2 IAARRSE8 - 19120 I‡ --- 3/ 3M EH02 3 IAAROSE8 - 12428 I‡ --- 3/ 3M EH02 EH01* /WITHIN THE EASTERN HEMISPHERE/ PUBLISHED RTG 5319 1. GOT-KL-AMS-CX-HKG-KA/CX-AKL 2. GOT-SK-ROM/MIL/MAN/LON/FRA/BRU/AMS-CX-HKG-KA/CX-AKL 3. GOT-SN-BRU-CX-HKG-KA/CX-AKL 4. GOT-LH-FRA-CX-HKG-KA/CX-AKL 5. GOT-BA-LON-CX-HKG-KA/CX-AKL 6. GOT-CX/BA-LON-CX-HKG-KA/CX-AKL EH02* /WITHIN THE EASTERN HEMISPHERE/ CONSTRUCTED RTG TRAVEL MUST BE VIA HKG 1. GOT-KL-AMS-CX-HKG-CX-AKL 2. GOT-KL-AMS-VY/SN/SK/LX/LH/EW/AZ-ZRH/ROM/PAR/MIL/MAN/ MAD/LON/FRA/DUB/BRU/BCN/AMS-CX-HKG-CX-AKL 3. GOT-SN-BRU-VY/SN/SK/LX/LH/EW/AZ-ZRH/ROM/PAR/MIL/MAN/ ‡ RD1*16« V FARE BASIS AP FARE-OW FARE-RT BK SEASON MINMAX RTG 1 IAATRSE8 ‡ 17208 I --- 3/ 3M EH01 PASSENGER TYPE-ADT AUTO PRICE-YES FROM-GOT TO-AKL CXR-CX TVL-01MAR19 RULE-0033 IPREUAS/4 FARE BASIS-IAATRSE8 SPECIAL FARE DIS-E VENDOR-ATP FARE TYPE-BX RT-BUSINESS CLASS EXCURSION SEK 17208 5319 E18DEC18 D30JUN19 FC-IAATRSE8 FN- SYSTEM DATES - CREATED 17DEC18/2213 EXPIRES INFINITY 16.PENALTIES CANCELLATIONS ANY TIME CHARGE EUR 300.00 FOR CANCEL/REFUND. CHILD/INFANT DISCOUNTS APPLY. ANY TIME CHARGE EUR 300.00 FOR NO-SHOW. CHILD/INFANT DISCOUNTS APPLY. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. 1. IN THE EVENT OF NO-SHOW CHARGE BOTH CANCELLATION FEE AND NO SHOW FEE 2. CHILD/INFANT WITHOUT SEAT/INFANT WITH SEAT - ‡ MD« DISCOUNT APPLIES TO PENALTY FEE ‡ 3. WHEN THIS FARE IS COMBINED WITH ANOTHER FARE - CHARGE THE HIGHEST PENALTY FEE WITHIN THE PRICING UNIT 4. THE LOCAL ADMINISTRATION/SERVICE/HANDLING FEE MAY APPLY CHANGES ANY TIME CHARGE EUR 250.00 FOR REISSUE/REVALIDATION. CHILD/INFANT DISCOUNTS APPLY. ANY TIME CHARGE EUR 300.00 FOR NO-SHOW. CHILD/INFANT DISCOUNTS APPLY. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. 1. IN THE EVENT OF NO-SHOW CHARGE BOTH CHANGE FEE AND NO-SHOW FEE. 2. CHANGE OF AIRPORT WITHIN ONE CITY DOES NOT CONSTITUTE AS REROUTING. 3. CHANGE MUST BE MADE WITHIN TICKET VALIDITY. 4. PENALTY FEE APPLIES PER TRANSACTION PER PERSON. ‡ MD« 5. INFANT WITHOUT SEAT - NO PENALTY FEE APPLIES. ‡ 6. WHEN THIS FARE IS COMBINED WITH ANOTHER FARE - CHARGE THE HIGHEST PENALTY FEE OF ALL CHANGED FARE COMPONENT PER TICKET. 7. WHEN THE NEW ITINERARY RESULTS IN A HIGHER FARE - COLLECT FARE DIFFERENCE AND PENALTY FEE IF APPLICABLE. 8. WHEN THE NEW ITINERARY RESULTS IN A LOWER FARE - NO REFUND OF FARE DIFFERENCE AND COLLECT PENALTY FEE IF APPLICABLE. 9. TICKET MUST BE REVALIDATED/REISSUED BEFORE ORIGINAL FLIGHT/DATE/TIME OR ELSE NO-SHOW FEE WILL APPLY. 10. THE LOCAL ADMINISTRATION/SEVICE/HANDLING FEE MAY APPLY //////////// REPRICING CONDITIONS ///////////// ---------------- BEFORE DEPARTURE ---------------- RE-PRICE WITH BELOW OPTIONS AND PROVIDE THE BEST FARE TO PASSENGER - 1. IF SAME ROUTING AND BOOKING CLASS - USE ANY CX/KA HISTORICAL FARE FOR RE-PRICE AND ‡ MD« NEW TICKET MAY BE EQUAL/HIGHER OR LOWER THAN ‡ THE PREVIOUS TICKET OR 2. IF SAME ROUTING BUT DIFFERENT BOOKING CLASS - USE ANY CX/KA HISTORICAL FARE FOR RE-PRICE AND NEW TICKET MUST BE EQUAL OR HIGHER THAN PREVIOUS TICKET OR 3. USE ANY CURRENT CX/KA FARE FOR RE-PRICE AND NEW TICKET MUST BE EQUAL OR HIGHER VALUE THAN THE PREVIOUS TICKET. --------------- AFTER DEPARTURE --------------- RE-PRICE WITH BELOW OPTIONS AND PROVIDE THE BEST FARE TO PASSENGER - 1. IF SAME ROUTING AND BOOKING CLASS - USE ANY CX/KA HISTORICAL FARE FOR RE-PRICE AND NEW TICKET MAY BE EQUAL/HIGHER OR LOWER THAN THE PREVIOUS TICKET OR 2. USE ANY HISTORICAL CX/KA FARE FOR RE-PRICE AND NEW TICKET MUST BE EQUAL OR HIGHER VALUE THAN THE PREVIOUS TICKET. .