No availability on the CX website but skyscanner is finding plenty of flights?
Jan 29, 2019, 1:04 am
#1
Original Poster
Join Date: Sep 2007
Location: HK
Programs: Qantas (Lifetime Gold), PAL (Elite), British Airways (now sadly blue), Cathay MPO DM
Posts: 647
No availability on the CX website but skyscanner is finding plenty of flights?
I just checked the CX website for a flight next week. Absolutely no availability showing up in Economy, on any flight, for a week. 4th - 12th Feb. HKG-BKK. I know that it's CNY, but it's not exactly common for there to be absolutely nothing on any flight. So I checked skyscanner and they have plenty of (not cheap) availability.
Any ideas what is going on?
I have my travel agent sorting it now because they can invoke the Diamond guarantee, but I just wondered.
Any ideas what is going on?
I have my travel agent sorting it now because they can invoke the Diamond guarantee, but I just wondered.
Jan 29, 2019, 10:51 am
#2
Join Date: Sep 2001
Location: UK. BAEC AAdvantage
Programs: Mucci Des Oeufs Brouilles et des Canards
Posts: 3,671
Skyscanner sometimes doesn't have live prices/availability. I've had either a bizarre case or a bait and switch case where a £12 fare on Skyscanner turned into £200 on the OTA's website.
Jan 29, 2019, 5:24 pm
#3
Original Poster
Join Date: Sep 2007
Location: HK
Programs: Qantas (Lifetime Gold), PAL (Elite), British Airways (now sadly blue), Cathay MPO DM
Posts: 647
Yes, in the end I forked out for ExpertFlyer and found some real information. Still struggling to figure out how to turn it into a ticket for my husband (who doesn't have Diamond) so I may be going on holiday over CNY without him now!
Jan 29, 2019, 7:01 pm
#4
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
anyways, skyscanner owned by ctrip is badly managed and had been in a few scams - bait and switch is of the least concerns
Jan 29, 2019, 8:24 pm
#5
Join Date: Feb 2015
Location: CRK MNL
Programs: CX Gold
Posts: 1,287
What are the other good apps/sites comparable to skyscanner?
Jan 30, 2019, 12:43 am
#7
Original Poster
Join Date: Sep 2007
Location: HK
Programs: Qantas (Lifetime Gold), PAL (Elite), British Airways (now sadly blue), Cathay MPO DM
Posts: 647
I ended up delegating this to my travel agent who sorted it out. Not cheap but I didn't expect that. Usually I use the travel agent for business and do holiday stuff myself, but these websites were just driving me crazy.
Jan 30, 2019, 11:04 pm
#8
Join Date: Mar 2016
Location: London
Programs: BA Executive Club
Posts: 111