Redeem miles through phone

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Old Jan 14, 19, 9:05 am
  #1  
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Join Date: Jan 2017
Posts: 19
Redeem miles through phone

Hi, I try to redeem miles for Dec 02/CX 829 YYZ-HKG / Dec 16/CX 890 HKG-EWR for business.

I search on AM and they have open seats.

But I cant do it online, seems it needs to request form.

Then I tried the US Toll Free line and no one answers.

So what else I can do? Just wait for them to call back? Maybe the seats are gone by then.
toni8284 is offline  
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Old Jan 14, 19, 10:40 am
  #2  
 
Join Date: Jun 2005
Location: HKG
Posts: 1,075
You should be able to redeem online, if not as 2 one-ways. It costs the same now to price it that way vs. an open jaw roundtrip.
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Old Jan 14, 19, 11:50 am
  #3  
 
Join Date: Sep 2005
Location: TPE & RMQ
Programs: CX MPO SL, IHG Spire, Hertz 5*, National Emerald Club
Posts: 4,050
Originally Posted by hkskyline View Post
You should be able to redeem online, if not as 2 one-ways. It costs the same now to price it that way vs. an open jaw roundtrip.
I think YYZ-HKG-EWR can be redeemed as a one-way because YYZ and EWR are in different countries. This will save a significant amount of miles!
ernestnywang is online now  
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Old Jan 15, 19, 11:33 am
  #4  
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Join Date: Jan 2017
Posts: 19
This count as 1 way ticket.

i just need to get 1 ticket from phl to Toronto
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