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Hold booking without ticketing timeline for DM - eligible fare class

Hold booking without ticketing timeline for DM - eligible fare class

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Old Jan 12, 19, 11:48 pm
  #1  
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Join Date: Aug 2013
Programs: Marriott Platinum, Hilton Diamond, CX MPO DM
Posts: 86
Hold booking without ticketing timeline for DM - eligible fare class

Pardon me if I did not understand the rules correctly: I have been making revenue bookings by calling the MPO DM hotline. As a DM benefit, they can hold the bookings without ticketing deadline. Will usually call the hotline when I am ready to ticket. Today an agent said it is not possible to hold Q class, and that only N class & above can be held. Anyone has encountered this too?
Thanks much.
landingpoint is offline  
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Old Jan 13, 19, 10:52 pm
  #2  
 
Join Date: Sep 2007
Location: HK
Programs: Qantas (Lifetime Gold), PAL (Elite), British Airways (now sadly blue), Cathay MPO DM
Posts: 459
I regularly hold V class. No changes advised to me so far.
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Old Jan 14, 19, 12:05 am
  #3  
 
Join Date: Jun 2006
Location: SIN
Programs: CX DM, SQ KF
Posts: 1,878
The last time I did this, for R, was told that no expiry for the reservation but that the fare could only be guaranteed for 24hrs- Long shot, but could your agent have been mixing the fare with the inventory in a particular fareclass?
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Old Jan 14, 19, 3:14 am
  #4  
 
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,317
Definitely not the case, had held Q class bookings for quite a number of times... But fare can only be held for 24 hours as jagmeets said... Also mind you in case later CX remove Q fare from the chart table your booking will be voided and can't be ticketed...

Is your flight doesn't have Q class or Q promotion is ending soon?
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Old Jan 14, 19, 5:55 am
  #5  
sxc
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Join Date: Dec 2004
Programs: CX MPC Silver, BAEC Gold (OWE), Hyatt
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Originally Posted by fairhsa View Post
I regularly hold V class. No changes advised to me so far.
V class is above N class.
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Old Jan 21, 19, 2:44 am
  #6  
 
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 1,905
Originally Posted by landingpoint View Post
Pardon me if I did not understand the rules correctly: I have been making revenue bookings by calling the MPO DM hotline. As a DM benefit, they can hold the bookings without ticketing deadline. Will usually call the hotline when I am ready to ticket. Today an agent said it is not possible to hold Q class, and that only N class & above can be held. Anyone has encountered this too?
Thanks much.
You can hold Q class... unless if was under promotion. i.e. one some route they don't sell Q class at regular basis, like ex-Australia, normally V is the lowest class you can book, and when CX runs promotions, they would sell lower class like Q, they can hold your Q class fare until the end of promotion, however not removing ticketing deadline.
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Old Jan 23, 19, 3:36 am
  #7  
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Join Date: May 2006
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Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
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There was not any limit before the last round of changes in 17/18 - I've helped held both award and some deep discount 0% tickets.
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