Vietnam to US mistake fare discussion - 2019 Cathay New Year's gift
Jan 9, 2019, 8:45 pm
#301
Join Date: Jun 2007
Location: SIN
Programs: CX DM, SQ KF Gold
Posts: 979
Incorrect, at least to an extent: I am able to change to different flights on the same date as originally booked without a reprice. I have also seen other posters confirm that they were able to change dates for the inbound without a reprice, although one poster did say that this was "at the end of the year" and that he only changed a ticket for 1 pax.
Jan 9, 2019, 9:31 pm
#302
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
i can't see how CX can deny passengers the change without repricing
its part of the original contract and they have chosen to honour it.. its not as if they came out and said we will cancel the original contract and / or renegotiate some terms...
so it should be read in its entirety in my view..
its part of the original contract and they have chosen to honour it.. its not as if they came out and said we will cancel the original contract and / or renegotiate some terms...
so it should be read in its entirety in my view..
Jan 9, 2019, 10:12 pm
#303
Join Date: May 2009
Location: LAX
Programs: AS MVPG100, Hyatt Globalist, MGM Gold, Caesars Diamond
Posts: 636
Is there a forum specifically on the data points/advice for changes to this Cathay error fare? Here is my question, I begin my ticket HAN-HKG-SFO in A class, the second leg is late in day on 13th of Jan, is there a chance I can go earlier without rebooking fee? That leg will be on Cathay Dragon not Cathay Pacific so I am assuming I would be under their rules. I would not mind being downgraded, just want to have more time to meet a friend in HKG.
Next question. What would I need to leave INT in HKG and meet on other side or even go to restaurant in town, in terms of visa, cost, etc? THX
Next question. What would I need to leave INT in HKG and meet on other side or even go to restaurant in town, in terms of visa, cost, etc? THX
Jan 9, 2019, 10:18 pm
#304
Join Date: Aug 2015
Location: SEA
Programs: Alaska Airlines MVP Gold
Posts: 300
Check the thread in the Mileage Run Discussion forum.
tl;dr
Generally, changes are available at historical fare plus the rebooking fee (~100USD for A class), but only if there is A class availability (you must search using married segments VN-HKG-USA).
Otherwise changes are available at fare difference + fee.
tl;dr
Generally, changes are available at historical fare plus the rebooking fee (~100USD for A class), but only if there is A class availability (you must search using married segments VN-HKG-USA).
Otherwise changes are available at fare difference + fee.
Jan 9, 2019, 10:22 pm
#305
Join Date: May 2009
Location: LAX
Programs: AS MVPG100, Hyatt Globalist, MGM Gold, Caesars Diamond
Posts: 636
Check the thread in the Mileage Run Discussion forum.
tl;dr
Generally, changes are available at historical fare plus the rebooking fee (~100USD for A class), but only if there is A class availability (you must search using married segments VN-HKG-USA).
Otherwise changes are available at fare difference + fee.
tl;dr
Generally, changes are available at historical fare plus the rebooking fee (~100USD for A class), but only if there is A class availability (you must search using married segments VN-HKG-USA).
Otherwise changes are available at fare difference + fee.
Jan 10, 2019, 2:04 am
#307
Join Date: May 2009
Location: LAX
Programs: AS MVPG100, Hyatt Globalist, MGM Gold, Caesars Diamond
Posts: 636
Jan 10, 2019, 7:38 am
#308
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,779
I managed to change both my inbound and outbound (which, fortunately, will mean less of a worry for me about connecting off DL at JFK, as outlined earlier). Interestingly, it was $99 to change only the inbound, but $85 to change both the outbound and inbound.
What do you mean exactly? Are you wanting to make sure your HKG-North America segment remains in A, while only changing the HAN-HKG?
What do you mean exactly? Are you wanting to make sure your HKG-North America segment remains in A, while only changing the HAN-HKG?
Jan 10, 2019, 3:05 pm
#309
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,742
i can't see how CX can deny passengers the change without repricing
its part of the original contract and they have chosen to honour it.. its not as if they came out and said we will cancel the original contract and / or renegotiate some terms...
so it should be read in its entirety in my view..
its part of the original contract and they have chosen to honour it.. its not as if they came out and said we will cancel the original contract and / or renegotiate some terms...
so it should be read in its entirety in my view..
Jan 10, 2019, 3:44 pm
#310
Join Date: May 2009
Location: LAX
Programs: AS MVPG100, Hyatt Globalist, MGM Gold, Caesars Diamond
Posts: 636
I managed to change both my inbound and outbound (which, fortunately, will mean less of a worry for me about connecting off DL at JFK, as outlined earlier). Interestingly, it was $99 to change only the inbound, but $85 to change both the outbound and inbound.
What do you mean exactly? Are you wanting to make sure your HKG-North America segment remains in A, while only changing the HAN-HKG?
What do you mean exactly? Are you wanting to make sure your HKG-North America segment remains in A, while only changing the HAN-HKG?
Jan 10, 2019, 3:47 pm
#311
Join Date: Jul 2007
Location: New York
Programs: Marriott Gold, AA, United, Delta, Alaska
Posts: 144
Jan 10, 2019, 3:57 pm
#312
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,136
This is standard for error fares which are honored.
CX's voluntarily choosing to honor the fare is not the same as any type of legal obligation to honor it. Remember, for tickets controlled by USDOT regulations, CX can simply choose to refund your ticket now that everyone agrees that it was a mistake.
CX's voluntarily choosing to honor the fare is not the same as any type of legal obligation to honor it. Remember, for tickets controlled by USDOT regulations, CX can simply choose to refund your ticket now that everyone agrees that it was a mistake.
As has been mentioned by myself and many others, this fare allows changes pre-departure for $100 at historical prices if the routing does not change and the fare class is available. If CX requires a reprice contrary to the agreed upon contract, a complaint should be sent to the DoT.
Jan 10, 2019, 4:14 pm
#313
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
Some people just don’t know how to be grateful....too greedy and just bought whatever dates thinking they can change it later. Why can’t people accept that this was an exceptional case and that CX was generous enough by honoring the fares.
Jan 10, 2019, 6:11 pm
#314
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,745
Jan 10, 2019, 7:21 pm
#315
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,779
Trying going to the CX website and clicking on change, then selecting the same date as your existing outbound. It may give you other options on that day. Alternatively, you may have to call.
