Vietnam to US mistake fare discussion - 2019 Cathay New Year's gift
#362
Join Date: Jan 2019
Posts: 4
#365
Join Date: May 2015
Location: WAS, SZX, HKG
Programs: AS MVP Gold 75K, CX Green
Posts: 735
Merely saying it would be practical to do it. Dropping the last segment and consequence is your decision, and may carry some responsibilities
#366
Join Date: Mar 2002
Location: SFO, CA
Posts: 406
Refund / cancellation?
I bought three of the first class tickets. However circumstances this year are forcing me to cancel these sadly.
Does anyone have any experience in what the easiest way to cancel the tickets are, what the fee is? And also what the best phone number is to do the cancellation? Ideally, if there is a particular office that would Cancel and refund the tickets with no charge that would be great. Appreciate any experiences people have had.
Thank you.
Does anyone have any experience in what the easiest way to cancel the tickets are, what the fee is? And also what the best phone number is to do the cancellation? Ideally, if there is a particular office that would Cancel and refund the tickets with no charge that would be great. Appreciate any experiences people have had.
Thank you.
#367
Join Date: Aug 2009
Location: ORD, LAS
Programs: AA-EXP, BAEC Silver, Hyatt-Globalist, Hilton-gold, SPG-gold
Posts: 855
I bought three of the first class tickets. However circumstances this year are forcing me to cancel these sadly.
Does anyone have any experience in what the easiest way to cancel the tickets are, what the fee is? And also what the best phone number is to do the cancellation? Ideally, if there is a particular office that would Cancel and refund the tickets with no charge that would be great. Appreciate any experiences people have had.
Thank you.
Does anyone have any experience in what the easiest way to cancel the tickets are, what the fee is? And also what the best phone number is to do the cancellation? Ideally, if there is a particular office that would Cancel and refund the tickets with no charge that would be great. Appreciate any experiences people have had.
Thank you.
#368
Join Date: Aug 2009
Location: ORD, LAS
Programs: AA-EXP, BAEC Silver, Hyatt-Globalist, Hilton-gold, SPG-gold
Posts: 855
Are you One World Emerald? If so, just show your new boarding pass and you will be good to go.
#369
Join Date: Oct 2015
Location: So Cal
Posts: 935
I bought three of the first class tickets. However circumstances this year are forcing me to cancel these sadly.
Does anyone have any experience in what the easiest way to cancel the tickets are, what the fee is? And also what the best phone number is to do the cancellation? Ideally, if there is a particular office that would Cancel and refund the tickets with no charge that would be great. Appreciate any experiences people have had.
Thank you.
Does anyone have any experience in what the easiest way to cancel the tickets are, what the fee is? And also what the best phone number is to do the cancellation? Ideally, if there is a particular office that would Cancel and refund the tickets with no charge that would be great. Appreciate any experiences people have had.
Thank you.
#373
Join Date: Sep 2007
Location: HKG/YVR/NYC
Programs: AC 75K, A3*G, AS MVPG, AA LT Gold 1MM, JL/JGC (OWS) , Marriott Titanium, Hertz 5*, Avis PC
Posts: 3,697
That's why I bought C class for that very reason, since I'll probably be making a gazillion changes
At least some people are cancelling so we won't be seeing F0 for the next 11 months.
Still, this is a nice 2019 gift from CX
Better than "Lai See"
#374
Join Date: Mar 2013
Location: NY
Programs: BA Gold
Posts: 121
I bought one ticket from DAD to NYC on first. Called Cathay Hong Kong trying to change the date. Even tho I found J+A+A+J class available on expertflyer. It seems if I do direct search on Cathay website or on matrix.itasoftware.com everything appears to be on F. The phone agent also says she couldn’t find it around May, June period...Maybe they pulled A from the system again?
#375
Join Date: Nov 2012
Location: Tampa, FL
Programs: AA Ex Plat United Premier Silver Hilton Diamond Marriott Gold
Posts: 104
If you fill out a contact form they will likely refund you in full. They issued me a separate refund for 2 of my tickets (canceled within 24 hours which they refused to honor originally) but in the reply email said due to the error fare they would be happy to fully refund me
I bought three of the first class tickets. However circumstances this year are forcing me to cancel these sadly.
Does anyone have any experience in what the easiest way to cancel the tickets are, what the fee is? And also what the best phone number is to do the cancellation? Ideally, if there is a particular office that would Cancel and refund the tickets with no charge that would be great. Appreciate any experiences people have had.
Thank you.
Does anyone have any experience in what the easiest way to cancel the tickets are, what the fee is? And also what the best phone number is to do the cancellation? Ideally, if there is a particular office that would Cancel and refund the tickets with no charge that would be great. Appreciate any experiences people have had.
Thank you.