Vietnam to US mistake fare discussion - 2019 Cathay New Year's gift
#271
Join Date: Aug 2007
Programs: United: LifetimeGold, Marriott: Lifetime Titanium, Hyatt:Globalist, Hilton:Diamond, IHG:Diamond
Posts: 306
Meet on the plane or DAD/HAN
I booked flight Jun 8th-July 6 for HAN-HKG-SFO round trip and Sept. 6-Sept 21 for DAD-HKG-JFK. Would be great to find someone have similar travel plan to meet on the ground or plane. For JFK flight, I am on First class and take one into first class lounge.
#272
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,133
I have no sympathy for the writer of this blog. What do you expect CX to do. Bend over backwards to all the takers of the mistake care and have further revenue loss to accommodate to you guys who paid peanuts for the premium cabin fare. Get out of here!
Good on CX for the smart move. They did the right thing.
Please appreciate that they have accepted the mistake fare and if you were in a hurry to book these without much thought, then it was at your discretion. Live with it or get a full refund and that too, please do pay the cancellation fee.
Good on CX for the smart move. They did the right thing.
Please appreciate that they have accepted the mistake fare and if you were in a hurry to book these without much thought, then it was at your discretion. Live with it or get a full refund and that too, please do pay the cancellation fee.
#273
formerly Guanran Wang
Join Date: Sep 2017
Location: HKG, PEK, IAD/DCA, LON, BHX,
Programs: Alaska, BAEC, Asiana, Aegean, Enrich, Marriott/SPG, Hilton
Posts: 322
I actually did not follow this thread until mod linked my article here lol
#274
Join Date: Sep 2007
Location: HK
Programs: Qantas (Lifetime Gold), PAL (Elite), British Airways (now sadly blue), Cathay MPO DM
Posts: 644
Happy for those who were able to take advantage of this. I was quite surprised by CX's generosity particularly as it relates to honoring the F fares. However, as a frequent purchaser of CX premium fares to the US, I hope I don't run into issues with finding F availability or else this will reduce my spend with CX in 2019.
It's already looking like I won't be able to use my DM upgrades on US routes, which is definitely a hit to how I will value DM in 2019.
It's already looking like I won't be able to use my DM upgrades on US routes, which is definitely a hit to how I will value DM in 2019.
#275
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,133
My comment was very tongue in cheek - my posts didn't get much traction here - I'm just happy to say my hunch was confirmed by another source!
#277
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,704
Mrs. QRC and I stepped on-board CX a few days ago for our first flight this year, and I wondered was this both our first and last CX F flight in 2019?
Then I tuned back in here after a hectic week. I realize CX seems to have done as well as they could given the circumstances. At least kudos to them for being decisive. It seems CX has partially rectified things a bit from my perspective (wanting A fare inventory not to be totally zeroed out and unpredictable across ex-HKG and ex-other ports). By effectively not allowing date changes on the mistake fare without a reprice to the normal fare, they've at least seriously cauterized the wound. Technically to do that, it seems they are killing all ex-Vietnam discount premium fare buckets to North America.
CX is still going to have a lot less predictability in F class to North America, and I still think A fare overall will be reduced broadly. But I actually think it might lead to more op-ups. Because I imagine some of these tickets are going to be no-shows, instead of outright cancellations. Given there are so many more more Y and J seats on the plane, CX might end up overselling Y and J slightly more than usual if they see a pattern of more F no-shows than usual. I'm not really sure but that seems possible.
I feel bad for those actually based in Vietnam who fly D/I or A fares, those travelers are definitely getting the most screwed here if they were loyal to CX or needed CX for any reason. It looks like the biggest consequence of CX honoring their mistake fares is killing their ex-Vietnam premium business, at least for the next year, and those pax who rely on CX in that market are definitely hit the hardest.
Congratulations to those who got cheapo seats. My condolences to those of you who are Vietnam-based and who actually fly D/I or A fares as part of your normal life in 2019.
Then I tuned back in here after a hectic week. I realize CX seems to have done as well as they could given the circumstances. At least kudos to them for being decisive. It seems CX has partially rectified things a bit from my perspective (wanting A fare inventory not to be totally zeroed out and unpredictable across ex-HKG and ex-other ports). By effectively not allowing date changes on the mistake fare without a reprice to the normal fare, they've at least seriously cauterized the wound. Technically to do that, it seems they are killing all ex-Vietnam discount premium fare buckets to North America.
CX is still going to have a lot less predictability in F class to North America, and I still think A fare overall will be reduced broadly. But I actually think it might lead to more op-ups. Because I imagine some of these tickets are going to be no-shows, instead of outright cancellations. Given there are so many more more Y and J seats on the plane, CX might end up overselling Y and J slightly more than usual if they see a pattern of more F no-shows than usual. I'm not really sure but that seems possible.
I feel bad for those actually based in Vietnam who fly D/I or A fares, those travelers are definitely getting the most screwed here if they were loyal to CX or needed CX for any reason. It looks like the biggest consequence of CX honoring their mistake fares is killing their ex-Vietnam premium business, at least for the next year, and those pax who rely on CX in that market are definitely hit the hardest.
Congratulations to those who got cheapo seats. My condolences to those of you who are Vietnam-based and who actually fly D/I or A fares as part of your normal life in 2019.
#278
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Mrs. QRC and I stepped on-board CX a few days ago for our first flight this year, and I wondered was this both our first and last CX F flight in 2019?
Then I tuned back in here after a hectic week. I realize CX seems to have done as well as they could given the circumstances. At least kudos to them for being decisive. It seems CX has partially rectified things a bit from my perspective (wanting A fare inventory not to be totally zeroed out and unpredictable across ex-HKG and ex-other ports). By effectively not allowing date changes on the mistake fare without a reprice to the normal fare, they've at least seriously cauterized the wound. Technically to do that, it seems they are killing all ex-Vietnam discount premium fare buckets to North America.
CX is still going to have a lot less predictability in F class to North America, and I still think A fare overall will be reduced broadly. But I actually think it might lead to more op-ups. Because I imagine some of these tickets are going to be no-shows, instead of outright cancellations. Given there are so many more more Y and J seats on the plane, CX might end up overselling Y and J slightly more than usual if they see a pattern of more F no-shows than usual. I'm not really sure but that seems possible.
I feel bad for those actually based in Vietnam who fly D/I or A fares, those travelers are definitely getting the most screwed here if they were loyal to CX or needed CX for any reason. It looks like the biggest consequence of CX honoring their mistake fares is killing their ex-Vietnam premium business, at least for the next year, and those pax who rely on CX in that market are definitely hit the hardest.
Congratulations to those who got cheapo seats. My condolences to those of you who are Vietnam-based and who actually fly D/I or A fares as part of your normal life in 2019.
Then I tuned back in here after a hectic week. I realize CX seems to have done as well as they could given the circumstances. At least kudos to them for being decisive. It seems CX has partially rectified things a bit from my perspective (wanting A fare inventory not to be totally zeroed out and unpredictable across ex-HKG and ex-other ports). By effectively not allowing date changes on the mistake fare without a reprice to the normal fare, they've at least seriously cauterized the wound. Technically to do that, it seems they are killing all ex-Vietnam discount premium fare buckets to North America.
CX is still going to have a lot less predictability in F class to North America, and I still think A fare overall will be reduced broadly. But I actually think it might lead to more op-ups. Because I imagine some of these tickets are going to be no-shows, instead of outright cancellations. Given there are so many more more Y and J seats on the plane, CX might end up overselling Y and J slightly more than usual if they see a pattern of more F no-shows than usual. I'm not really sure but that seems possible.
I feel bad for those actually based in Vietnam who fly D/I or A fares, those travelers are definitely getting the most screwed here if they were loyal to CX or needed CX for any reason. It looks like the biggest consequence of CX honoring their mistake fares is killing their ex-Vietnam premium business, at least for the next year, and those pax who rely on CX in that market are definitely hit the hardest.
Congratulations to those who got cheapo seats. My condolences to those of you who are Vietnam-based and who actually fly D/I or A fares as part of your normal life in 2019.
#279
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
Yes I wonder how long this reduced inventory is going to last? Maybe it's a stop-gap until they find some other way to prevent changes to the cheap tickets. It seems odd that they would kill all legit premium purchases ex-Vietnam, unless this volume was so low it doesn't matter.
so maybe the miss out on full F fares (but then again - that has got to be a small market ex-VN?) - alternatively, they could revert to normal F pricing say 1-2 weeks prior to departure (which is when people typically pay for full F fares?)
#280
Join Date: Aug 2016
Programs: CX Life Time,TG,
Posts: 254
I believe that it is not just ex Vietnam discount premium fares that have been cancelled, it is all discount premium fares to Vietnam also. I had planned to go from MNL later in the year when the regular I fare would be about $1200 but it is now over $3500. This will kill the front end of all Vietnam flights.
#281
Join Date: Oct 2015
Location: London, UK
Programs: BAEC GGL/GFl, HH Diamond, BW Diamond, Virgin Voyages Deep Blue Extra, Blue Peter Badge Holder
Posts: 3,933
Just to highlight that there is a great FT article, albeit aimed at US pax, for those who have purchased this fare, discussing visa requirements and where to credit the miles.
https://www.flyertalk.com/articles/a...-for-tips.html
https://www.flyertalk.com/articles/a...-for-tips.html
#282
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
I believe that it is not just ex Vietnam discount premium fares that have been cancelled, it is all discount premium fares to Vietnam also. I had planned to go from MNL later in the year when the regular I fare would be about $1200 but it is now over $3500. This will kill the front end of all Vietnam flights.
#283
Join Date: Jun 2007
Location: SIN
Programs: CX DM, SQ KF Gold
Posts: 975
I believe Tom Young was talking about a return ticket MNL-HKG-HAN/SGN, not MNL-HKG-USA, in which case $1,200 for an I fare might well have been an accurate pricing level.
#284
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,495
#285
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
For HAN (I'd assume is similar to DAD) there are dates (1/24-1/31) that it's ay 1,747.56 on Business Save (I-Class). When I tried to book for my positioning flights in June and November it was actually at $2,200 for business or $500 in economy...I'm actually thinking of taking SQ from Manila, they have a travel fare this weekend and it's like US$906 including taxes for Business Class..