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Old Nov 12, 2018, 9:13 pm
  #1  
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Trust or Not to Trust EF?

As many source point out, EF didn't really have accurate data for CX and JAL.

If I saw i9 , but the trip is not confirm yet, should I trust Expert Flyer that there is more than 9 tickets on i class so I can book later?

Last edited by pochi; Nov 13, 2018 at 1:04 am
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Old Nov 12, 2018, 9:35 pm
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Originally Posted by pochi
As many source point out, EF didn't really get the exact data of CX and JAL.

If I saw a tickect for I9, but the trip is not confirm yet, should I trust Expert Flyer?
how do you plan to rely on the data for i9? Do you plan to book an i fare ticket?
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Old Nov 12, 2018, 10:34 pm
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What do you mean by get the exact data? How about point of sale? Married segments? Filed fares?

EF is a good starting point, but sometimes we gotta dig deeper and use information from EF as a starting point.
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Old Nov 12, 2018, 11:03 pm
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Originally Posted by G-CIVC
What do you mean by get the exact data? How about point of sale? Married segments? Filed fares?

EF is a good starting point, but sometimes we gotta dig deeper and use information from EF as a starting point.
Yes indeed.
Airlines sell air tickets
EF sells data, but not tickets
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Old Nov 12, 2018, 11:12 pm
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I don't think we understand what your question is.
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Old Nov 13, 2018, 1:00 am
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Originally Posted by percysmith


how do you plan to rely on the data for i9? Do you plan to book an i fare ticket?
Yes. I'm planning to book i class ticket but the trip is not yet finalize so I cannot book it right now.
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Old Nov 13, 2018, 1:03 am
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Originally Posted by LondonElite
I don't think we understand what your question is.
should be more readable. Edited.
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Old Nov 13, 2018, 1:10 am
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This really doesn’t have much to do with EF. What if someone comes along tomorrow and buys six seats for his family?
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Old Nov 13, 2018, 2:48 am
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Well EF is accurate for that, unless you go in and can't buy six seats.
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Old Nov 13, 2018, 3:04 am
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As just pointed out in a previous reply above – EF gives a (usually rather quite) accurate picture of the fare class availability at the moment you launch your query.

But that can change in a matter of minutes e.g.
- the airline revenue management decides to add or remove availability in a certain fare class at that moment
- someone has just booked the free seats in the given fare class that you saw a few minutes earlier (e.g. potential scenarios could be if a large family picks up all the seats or a company needs to make a reservation for a large group of their employees)

So bottomline – you can usually trust EF to be correct at the exact time you launch your query but the situation can have changed considerably just a few minutes later based on factors that are entirely unrelated to EF, e.g. the airline making adjustments or someone else taking up the available seats in that moment.

On the "9" in EF: This just means that there are at least 9 seats available in that fare class at that moment but again that is exactly that - at least - could be exactly 9, could be 20 - you
simply do not know at that point.
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Last edited by noturbulence; Nov 13, 2018 at 3:09 am Reason: corrected typo
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Old Nov 13, 2018, 6:10 am
  #11  
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Originally Posted by pochi
As many source point out, EF didn't really have accurate data for CX and JAL.

If I saw i9 , but the trip is not confirm yet, should I trust Expert Flyer that there is more than 9 tickets on i class so I can book later?
I am very surprised by your statement.
Never seen anyone faulting EF. what are your "many sources'?
But remember that POS is a significant parameter. Luckily EF let you now choose from a variety of POS.
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Old Nov 13, 2018, 8:17 am
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EF is quite accurate. I9 only means 9 or more seats available in that fare class at that moment for the particular POS you selected. If your point of origin is different, then it may be wrong. It can be changed if they decide to hold back seats for some reasons, if they swap equipment, or if someone books some I. There was a time when CX had a lot of J business from a very big company in the Bay Area, and in one of my flights, half of the J cabin was that company's employees. If that company decides to send someone to the PRD region, all I fares can be gone in a minute.
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Old Nov 13, 2018, 11:02 am
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This all depends on what you mean by "trust". What I think you are asking is whether EF can be a predictive tool. I believe YES, but not by looking at the "available class" information.

I use it to look at the load -- the number of seats occupied -- and try to predict from that. I know there are many that say EF is not a reliable indicator of load. Yet I haven't seen a single piece of information to suggest the loads shown in EF are wrong.

Personally, I log EF data to try to predict when award seats might be available, or if available, will they last. I find the "available classes" information to be useless.

For example, which of these flights have "J" award seats available?

F5 A5 J9 C9 D9 I9 W9 R9 E9 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9
F4 A4 J9 C9 D9 I9 W9 R7 E6 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q7 O3
ANSWER: One has "CHOICE" available, and one has "STANDARD" available. These are T-19/20. Can you tell which is which? And what is the point of looking at this data when you can just check the CX website for availability?

Trying to use the fare class availability to predict redemptions IMO, won't tell you anything. CX has a complex formula that they use, and I'm not aware of anyone that has cracked it. I think it factors in system-wide loads, seasonal data, and even the day of the week. Many agree that the J load alone is not enough to predict whether awards will become available. For example, many suspect they look at PE loads and the potential to need to op-up so they can keep selling tickets. As people state above, the "available fare" data is just a snapshot in time.

However complicated it may be, I don't think it's hopeless. In the example above, I can look at the load and predict that the "CHOICE" one is likely to become "STANDARD" because there are still 26/28 seats available in J, and 23 in PE. Sure, if someone buys them then it changes the calculus. But knowing half the J cabin is open (and most of the PE cabin) can be a good indicator.

I am watching this flight: F5 A5 J9 C9 D9 I9 W9 R9 E9 Y9 B9 H9 K9 M9 L9 V9 S0 N0 Q0 O0
It is T-43 days and it has 42 seats available in "J", and 16 in PE. I predict next week it will open up and be available as a "STANDARD" redemption.

And this one: F5 A5 J9 C9 D9 I9 W9 R9 E9 Y6 B4 H4 K2 M1 L0 V0 S0 N0 Q0 O0
It is T-43 days. It has 26 available in "J" and 12 in PE. I think there is very little chance it will open up as "CHOICE", and probably no chance it will open up as "STANDARD" (Until maybe 3-4 days out).

One flight I was watching that was about 50 days out had something like 34 seats available in J... roughly 65%. Sometime over the span of a few days, someone bought 10 tickets (which I could see by checking regularly). The "available classes" didn't change, but I could immediately see that it went (IMO) from a "likely" possibility to a "unlikely" possibility.

Based on this information, I can plan (react!) accordingly.

The argument I often hear against EF is that people question the accuracy of the seat map. They will say, "What if someone buys a ticket but doesn't select a seat?" My observation is that if the ticket is not assigned a seat, then CX will still block a seat when they make the sale. And for "J"? I've made reservations, and checked EF both before and after. Within a minute of booking, my seat -- which was available before the reservation -- is now showing as occupied. Heck, I've even experimented with comparing EF data to actually CX website booking details (booking a fake reservation), and it's always matched.

The other argument I've heard is that people suggest they see empty seats on EF on the morning of the flight, only to see the occupied when they board. That may be convincing to some, but I don't place much stock in it because there is probably a flurry of activity at the gate/check-in on the day of the flight.

Basically, I trust what I see on EF.
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Old Nov 13, 2018, 11:49 pm
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Originally Posted by pochi
If I saw i9 , but the trip is not confirm yet, should I trust Expert Flyer that there is more than 9 tickets on i class so I can book later?
First, when it shows I9, it means 9 or more, it does not mean more than 9.

Second - EF is a secondary source based on CX's data. So no matter how accurate EF data really is, the bottom line is you can only book based on CX's own data. Just because EF shows availability, it does not mean you can book it.
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Old Nov 14, 2018, 12:06 am
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Originally Posted by Gongzuokuang
This all depends on what you mean by "trust". What I think you are asking is whether EF can be a predictive tool. I believe YES, but not by looking at the "available class" information.

I use it to look at the load -- the number of seats occupied -- and try to predict from that. I know there are many that say EF is not a reliable indicator of load. Yet I haven't seen a single piece of information to suggest the loads shown in EF are wrong.

Personally, I log EF data to try to predict when award seats might be available, or if available, will they last. I find the "available classes" information to be useless.

For example, which of these flights have "J" award seats available?

F5 A5 J9 C9 D9 I9 W9 R9 E9 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9
F4 A4 J9 C9 D9 I9 W9 R7 E6 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q7 O3
ANSWER: One has "CHOICE" available, and one has "STANDARD" available. These are T-19/20. Can you tell which is which? And what is the point of looking at this data when you can just check the CX website for availability?

Trying to use the fare class availability to predict redemptions IMO, won't tell you anything. CX has a complex formula that they use, and I'm not aware of anyone that has cracked it. I think it factors in system-wide loads, seasonal data, and even the day of the week. Many agree that the J load alone is not enough to predict whether awards will become available. For example, many suspect they look at PE loads and the potential to need to op-up so they can keep selling tickets. As people state above, the "available fare" data is just a snapshot in time.

However complicated it may be, I don't think it's hopeless. In the example above, I can look at the load and predict that the "CHOICE" one is likely to become "STANDARD" because there are still 26/28 seats available in J, and 23 in PE. Sure, if someone buys them then it changes the calculus. But knowing half the J cabin is open (and most of the PE cabin) can be a good indicator.

I am watching this flight: F5 A5 J9 C9 D9 I9 W9 R9 E9 Y9 B9 H9 K9 M9 L9 V9 S0 N0 Q0 O0
It is T-43 days and it has 42 seats available in "J", and 16 in PE. I predict next week it will open up and be available as a "STANDARD" redemption.

And this one: F5 A5 J9 C9 D9 I9 W9 R9 E9 Y6 B4 H4 K2 M1 L0 V0 S0 N0 Q0 O0
It is T-43 days. It has 26 available in "J" and 12 in PE. I think there is very little chance it will open up as "CHOICE", and probably no chance it will open up as "STANDARD" (Until maybe 3-4 days out).

One flight I was watching that was about 50 days out had something like 34 seats available in J... roughly 65%. Sometime over the span of a few days, someone bought 10 tickets (which I could see by checking regularly). The "available classes" didn't change, but I could immediately see that it went (IMO) from a "likely" possibility to a "unlikely" possibility.

Based on this information, I can plan (react!) accordingly.

The argument I often hear against EF is that people question the accuracy of the seat map. They will say, "What if someone buys a ticket but doesn't select a seat?" My observation is that if the ticket is not assigned a seat, then CX will still block a seat when they make the sale. And for "J"? I've made reservations, and checked EF both before and after. Within a minute of booking, my seat -- which was available before the reservation -- is now showing as occupied. Heck, I've even experimented with comparing EF data to actually CX website booking details (booking a fake reservation), and it's always matched.

The other argument I've heard is that people suggest they see empty seats on EF on the morning of the flight, only to see the occupied when they board. That may be convincing to some, but I don't place much stock in it because there is probably a flurry of activity at the gate/check-in on the day of the flight.

Basically, I trust what I see on EF.
where are you getting the 42/26 etc available- seatmap? While I have always been auto-allocated seats, I have made bookings for non-status passengers where seats were not assigned automatically, till I did so.

That said, broadly agree- I trust EF data- with the caveat- ‘under the same conditions’ - PoS/Married segment etc,. Further, I do use higher-yielding PoS availability to make educated guesses re availability opening up- both for awards and revenue (eg J/C/D/I all 9s for HKG-JFK probably means that my I class waitlist for XXX-HKG-JFK will clear).
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