How early can you force reset?
#1
Original Poster
Join Date: Aug 2018
Programs: CXDM
Posts: 37
How early can you force reset?
My annual renewal month is in November, and I have renewed my GO till Nov 2020 within the 6 months of this year. Unfortunately, I don't forsee any heavy flying in the next few months. I was wondering how far in advance does MPC allow resets?
#2
Join Date: Apr 2017
Programs: Marco Polo Club, KF
Posts: 208
MPC recently kindly reset my DM 3 weeks in advance of the year end and let me keep the original year end. TBH I'm not sure what approach they would take so far in advance of the year end if you are not doing high mileage.
#5
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
OP has said that between July and November, he doesn't expect to do much flying. So maybe he thinks that it's better to credit these flights to the next year. But by resetting so early, you are essentially losing 4 months of your status.
#7
Original Poster
Join Date: Aug 2018
Programs: CXDM
Posts: 37
Sorry - most of my flights are to Shanghai the next few months in economy. So i'll get maybe 140CPs from the scheduled 7 flights from now to November - not enough to hit the mid-tier benefit at 800 CP. It's a bit annoying to be losing that 140CPs essentially trapped in the no-man's land, and was wondering if there was any way to hard reset and start crediting it to the next cycle.
Last edited by tehbing; Jul 11, 2019 at 8:53 am Reason: Clarity
#8
Join Date: Feb 2005
Posts: 858
Maybe you can remove the membership number from the gate and retroactively claim the miles at the next membership cycle so that you don't lose the CP points?? It doesn't make sense to lose 4 months of status to force a hard reset. It sounds silly.
#9
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
Sorry - most of my flights are to Shanghai the next few months in economy. So i'll get maybe 140CPs from the scheduled 7 flights from now to November - not enough to hit the mid-tier benefit at 800 CP. It's a bit annoying to be losing that 140CPs essentially trapped in the no-man's land, and was wondering if there was any way to hard reset and start crediting it to the next cycle.
Example: Your Gold membership year runs from December 1, 2019 to November 30, 2020 and you have 620 CP, good enough for Gold requalification.
If you call them to reset now: You will be GO until July 31, 2020, and your new qualifying year begins immediately
If you don't do anything: You will be GO until November 30, 2020.
For this reason, me and I suspect the other board members are confused at what you're doing. Again, it can make sense to reset early, but I cannot see in your circumstances why it would be.
I think you are incorrectly assuming that by resetting now, you get the extra 3-4 months to achieve Gold in your next year. This is, unfortunately, a misunderstanding of how the CX reset system works. The only caveat, and it's much smaller, is you can call them to ask for a reset on the 1st or 2nd of the month of expiry (in your case November), essentially getting yourself an extra month. So for example, in your case you should call on Nov 1 or Nov 2, 2019. It will reset. However, because you're already in November, your MPC year will stay the same: ending Nov 30. Thus, for your year ending Nov 30, 2020, you can essentially give yourself 13 months not 12. But if you make that phone call in October, your year will end on Oct 31. Etc.
#10
Join Date: Aug 2017
Location: New York, NY - USA
Programs: CX Diamond (DM)
Posts: 343
I'm pretty sure it would be backdated.... the points are applied to your account based on when the flight was taken, not when it actually posts to the ledger.
#11
Join Date: Aug 2017
Location: New York, NY - USA
Programs: CX Diamond (DM)
Posts: 343
I just hit 1800 Club Points for the year but my year didn't renew until August... after reading this post, I sent an email to MPC and asked to reset my year... they replied back later yesterday and they did reset it, however they also reset the year end date to be end of July rather than end of August as before... which is fine.
Good idea! I would never have thought to request this. Thanks!
Good idea! I would never have thought to request this. Thanks!
#12
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
They're actually not backdated, fyi. They indeed post when they credit to your account. Thus, a frequent "strategy" of folks in here is to withhold your MPC # and retro-credit it, based on your needs.
#13
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,436