Adding Known Traveler Number to AA Award Redemption on CX
Sep 20, 2018, 9:23 pm
#1
Original Poster
Join Date: May 2008
Location: San Francisco, where else?
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Adding Known Traveler Number to AA Award Redemption on CX
Hello-
I would like to add my Known Traveler Number (KTN) for an upcoming award redemption (via AA miles) to my CX record, but passport details etc are locked without ticket number and the only ticket number I have is the AA one (001...)
Can I only add this during online checkin? Or any other way?
Thanks!
I would like to add my Known Traveler Number (KTN) for an upcoming award redemption (via AA miles) to my CX record, but passport details etc are locked without ticket number and the only ticket number I have is the AA one (001...)
Can I only add this during online checkin? Or any other way?
Thanks!
Sep 21, 2018, 4:54 am
#2
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
Hello-
I would like to add my Known Traveler Number (KTN) for an upcoming award redemption (via AA miles) to my CX record, but passport details etc are locked without ticket number and the only ticket number I have is the AA one (001...)
Can I only add this during online checkin? Or any other way?
Thanks!
I would like to add my Known Traveler Number (KTN) for an upcoming award redemption (via AA miles) to my CX record, but passport details etc are locked without ticket number and the only ticket number I have is the AA one (001...)
Can I only add this during online checkin? Or any other way?
Thanks!
Sep 21, 2018, 8:58 am
#3
Original Poster
Join Date: May 2008
Location: San Francisco, where else?
Programs: EXP,EX-CK 2.5mm, now lifetime Platinum, ex-UA1K, Marriott- Platinum, Hertz 5*
Posts: 990
I already have the AA record locator and can do everything except add the KTN... when I try to go to the passport / docs section of Manage My Booking in my booking, it asks for a ticket number as an extra measure of safety and it won't accept the AA ticket number which starts in 001. When I called Cathay they were not able to give me the Cathay ticket number to unlock that part of the record.
Sep 21, 2018, 9:03 am
#4
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
I already have the AA record locator and can do everything except add the KTN... when I try to go to the passport / docs section of Manage My Booking in my booking, it asks for a ticket number as an extra measure of safety and it won't accept the AA ticket number which starts in 001. When I called Cathay they were not able to give me the Cathay ticket number to unlock that part of the record.
I'll do it at airport so they could print the Precheck BP for you then.
Sep 21, 2018, 3:26 pm
#5
Join Date: Apr 2010
Location: SFO
Programs: Marriott LT Plat; WoH Exp; AS Gold; AA Plat
Posts: 368
I already have the AA record locator and can do everything except add the KTN... when I try to go to the passport / docs section of Manage My Booking in my booking, it asks for a ticket number as an extra measure of safety and it won't accept the AA ticket number which starts in 001. When I called Cathay they were not able to give me the Cathay ticket number to unlock that part of the record.
Sep 21, 2018, 3:33 pm
#6
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Location: ZOA, SFO, HKG
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Sep 21, 2018, 4:19 pm
#8
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
Sep 21, 2018, 9:51 pm
#10
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, AA Platinum, WS Gold, Marriott Bonvoy Gold
Posts: 7,607
No.
KTN is NEXUS/Global Entry/SENTRI (might just be for vehicles that last one) for known travelers. For TSA Pre-check as well.
Redress is if you are John Jones and they have a John Jones with the same DOB (or other secret identifying factors) as a no-goodnik on "the list". You put that redress number down so they know you are a "goodnik".
Don't tell the other John Jones the number, mind you. NB: Usually the names are not like John or Jones.
KTN is NEXUS/Global Entry/SENTRI (might just be for vehicles that last one) for known travelers. For TSA Pre-check as well.
Redress is if you are John Jones and they have a John Jones with the same DOB (or other secret identifying factors) as a no-goodnik on "the list". You put that redress number down so they know you are a "goodnik".
Don't tell the other John Jones the number, mind you. NB: Usually the names are not like John or Jones.
Sep 22, 2018, 10:24 am
#11
Original Poster
Join Date: May 2008
Location: San Francisco, where else?
Programs: EXP,EX-CK 2.5mm, now lifetime Platinum, ex-UA1K, Marriott- Platinum, Hertz 5*
Posts: 990
You can add your KTN on the CX website for AA award redemption tickets - I just did mine for an upcoming trip later this year. CX is testing out a new version of their 'Manage Booking' interface, which allows you to use an AA (001) or AS (027) e-ticket number in lieu of the CX booking reference. This new interface allows one to edit passenger contact info, travel documents, FFP#, KTN, etc.
The new manage my booking screen did not allow me to use my AA ticket number (001...) but when I called the US service center for CX today, they said American had passed through my KTN when I made the booking.... great!
Sep 28, 2018, 3:33 pm
#12
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,738
I tried the AS 027 eticket number and the CX site would not accept it.
AS has our KTNs in our AS profile. The only thing I am not sure is, we will travel on HKSAR passports, and the KTNs are from US passports. Would the KTNs still work? I cannot remember whether we got the BPs with TSA precheck last year.
This time it is the 10am CX841 JFK-HKG. So we would need to show up right at 8am - wonder how busy T8 security is.
EDIT
There actually is a site to check that.
https://www.ifly.com/john-f-kennedy-...ort/wait-times
Yellow, means 11-20min.
AS has our KTNs in our AS profile. The only thing I am not sure is, we will travel on HKSAR passports, and the KTNs are from US passports. Would the KTNs still work? I cannot remember whether we got the BPs with TSA precheck last year.
This time it is the 10am CX841 JFK-HKG. So we would need to show up right at 8am - wonder how busy T8 security is.
EDIT
There actually is a site to check that.
https://www.ifly.com/john-f-kennedy-...ort/wait-times
Yellow, means 11-20min.
Sep 28, 2018, 3:37 pm
#14
Join Date: Dec 2004
Posts: 5,629
AA passes along the KTN when booking EY and QR, so I am sure they do it for all partners. The problem is it's difficult to check whether they have done so, because it is not displayed with your reservation.
Sep 28, 2018, 4:03 pm
#15
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,738
