Typhoon Mangkhut 16 Sept 2018
Sep 11, 2018, 10:31 pm
#16
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
I like using this website which puts together different forecast into one map.
Looks like apart from HK Observatory, the other weather forecasts are saying that the Typhoon will be farther away from HK by the 16th UTC.
Looks like apart from HK Observatory, the other weather forecasts are saying that the Typhoon will be farther away from HK by the 16th UTC.
Sep 11, 2018, 10:53 pm
#17
Join Date: Oct 2014
Location: HKG
Posts: 1,053
Just tried to rebook my flight arriving KTM-HKG on Monday 17 by calling 3888.
Agent says plenty of seats available/for sale on the days we looked at, but no O class. Won't open O class either.
I mean, if you're really trying to minimize irrops, show some flexibility...I get seat reservations, extra legroom seats, etc. free of charge as DM anyhow - so it's not like I am trying to get anything extra from being in a higher fare class. But nope, sorry sir!
https://www.cathaypacific.com/cx/en_...-mangkhut.html
"The newly rebooked sector must observe and conform to the conditions of the respective fare rule, e.g. blackout dates, flight application, weekend/weekday travel, stopover charges and applicable seasonality by collecting additional/refunding difference (if any) as appropriate."
Agent says plenty of seats available/for sale on the days we looked at, but no O class. Won't open O class either.
I mean, if you're really trying to minimize irrops, show some flexibility...I get seat reservations, extra legroom seats, etc. free of charge as DM anyhow - so it's not like I am trying to get anything extra from being in a higher fare class. But nope, sorry sir!
https://www.cathaypacific.com/cx/en_...-mangkhut.html
"The newly rebooked sector must observe and conform to the conditions of the respective fare rule, e.g. blackout dates, flight application, weekend/weekday travel, stopover charges and applicable seasonality by collecting additional/refunding difference (if any) as appropriate."
Sep 12, 2018, 4:38 am
#18
Join Date: Sep 2012
Programs: LH*HON, UA*1K,
Posts: 77
Im supposed to fly this saturday BRU-HKG-DPS connection in HKG on Sunday.
They said yeah we change to friday no problem just 2000 euro fare difference ..... how ridiculous is this airline. They told me to wait until the flight is cancelled. Thank you. I can see long queues already...
They said yeah we change to friday no problem just 2000 euro fare difference ..... how ridiculous is this airline. They told me to wait until the flight is cancelled. Thank you. I can see long queues already...
Sep 12, 2018, 5:09 am
#19
Join Date: Oct 2014
Location: HKG
Posts: 1,053
Im supposed to fly this saturday BRU-HKG-DPS connection in HKG on Sunday.
They said yeah we change to friday no problem just 2000 euro fare difference ..... how ridiculous is this airline. They told me to wait until the flight is cancelled. Thank you. I can see long queues already...
They said yeah we change to friday no problem just 2000 euro fare difference ..... how ridiculous is this airline. They told me to wait until the flight is cancelled. Thank you. I can see long queues already...
- The change fee and any difference in fare will be waived for new United flights departing between September 10, 2018, and September 16, 2018, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.
Sep 12, 2018, 5:44 am
#20
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
I’m scheduled to fly KUL-HKG-PVG on 17 Sep, so called my company TA who contacted CX (as this was a TA booking I can’t rebook or reroute online). And CX says my flight is still “operating as planned” and “nothing needs to be done regardless of what the CX website travel advisory says”.
My TA recommends to hold on and wait for any cancellation email or SMS from CX, then CX will move the booking to another flight or even another carrier (hoping they’d move me to direct MH flight KUL-PVG).
Is this good advice?
My TA recommends to hold on and wait for any cancellation email or SMS from CX, then CX will move the booking to another flight or even another carrier (hoping they’d move me to direct MH flight KUL-PVG).
Is this good advice?
Sep 12, 2018, 5:49 am
#21
Join Date: Nov 2016
Posts: 121
I’m scheduled to fly KUL-HKG-PVG on 17 Sep, so called my company TA who contacted CX (as this was a TA booking I can’t rebook or reroute online). And CX says my flight is still “operating as planned” and “nothing needs to be done regardless of what the CX website travel advisory says”.
My TA recommends to hold on and wait for any cancellation email or SMS from CX, then CX will move the booking to another flight or even another carrier (hoping they’d move me to direct MH flight KUL-PVG).
Is this good advice?
My TA recommends to hold on and wait for any cancellation email or SMS from CX, then CX will move the booking to another flight or even another carrier (hoping they’d move me to direct MH flight KUL-PVG).
Is this good advice?
Sep 12, 2018, 6:42 am
#22
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
this annoys me greatly. Clearly the flights will not operate on Sunday - doesn't take a genius to work that out. Yet they will wait until the last possible second to cancel and then switch to panic mode as the advisory causes hundreds if not thousands of passengers flood the hotlines to change their flights all at once. What happened to being PROACTIVE and customer centric, not to mention saving themselves a lot of hassle. Alas they'll never learn.
Sep 12, 2018, 7:35 am
#24
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
It is still nearly 3 full days out. A 10 degrees change in typhoon course will change the landing location that much, that no service disruption has to be expected in HKG. The more extreme the typhoon, the more chance, things go different then the weather models based on the lesser category typhoons.
Sep 12, 2018, 7:38 am
#26
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
(Sorry can’t help it.)
Sep 12, 2018, 8:15 am
#27
Join Date: Oct 2014
Location: HKG
Posts: 1,053
Why then post
”We strongly request passengers travelling on these dates, and whose bookings were made on cathaypacific.com or our mobile app, to rebook their journey”
on the website, if they are hoping/thinking there’s a chance it won’t happen (which anyone knows it might)?!
”We strongly request passengers travelling on these dates, and whose bookings were made on cathaypacific.com or our mobile app, to rebook their journey”
on the website, if they are hoping/thinking there’s a chance it won’t happen (which anyone knows it might)?!
Sep 12, 2018, 9:56 am
#28
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
Be aware that 18 Sep is also covered now
https://www.cathaypacific.com/cx/en_...-mangkhut.html
https://www.cathaypacific.com/cx/en_...-mangkhut.html
Latest update: 12 Sep 2018 16:00 HKT (GMT+8)
Due to Typhoon Mangkhut, with immediate effect, rebooking, rerouting and refund charges will be waived for all tickets issued worldwide (irrespective of fare type) on/before 11 September 2018 for travel with Cathay Pacific/Cathay Dragon confirmed booking arriving to and departing from Hong Kong between 16 September and 18 September 2018.Last edited by sscywong; Sep 12, 2018 at 10:02 am Reason: Typo
Sep 12, 2018, 10:31 am
#29
Join Date: Jan 2001
Location: IAD/DCA, USA (MD Suburbs)
Programs: AA Lifetime PLT, HH Diamond, Fairmont RIP, Hertz Plat, BA Gold
Posts: 1,622
I finally got through and they told me that if the flight is cancelled due to weather, they will NOT book on other carriers to get to my destination; they would only do that for mechanical. I didn't feel like arguing that point, so I just cancelled, got a full refund and booked on Qatar.
Sep 12, 2018, 10:36 am
#30
Join Date: Oct 2014
Location: HKG
Posts: 1,053