Typhoon Mangkhut 16 Sept 2018
Sep 14, 2018, 3:55 pm
#91
Join Date: Dec 2007
Programs: Air New Zealand Elite
Posts: 446
We are on cx279 HKG-cdg on 16 sept depart 9.10am. I just checked the flight status and It says cancelled. I haven’t heard from Cx what to do here. I couldn’t get through on the Cx contact number. Does anyone know what to do here?
Sep 14, 2018, 4:00 pm
#92
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,470
I'm scheduled to fly CX888 YVR-JFK on the 16th. This plane would normally come in from HKG leaving HKG at 1230am on the 17th. Given that CX doesn't want their planes stuck in HKG on the 16th is it safe to assume that they may end up keeping their Sept 15th JFK-YVR-HKG CX865 in YVR and use it on the 16th for YVR-JFK CX888 ?
Sep 14, 2018, 4:46 pm
#93
Join Date: Nov 2016
Location: Bristol
Programs: British Airways Executive Club
Posts: 117
Hi guys,
I booked a HKG-SIN return through a travel agent called trip.com.
I checked in and got my boarding pass for CX659 which departs at 0145 the 17th September.
Almost immediately I get a text to say that the flight has been cancelled.
I've returned to trip.com but now it seems I can't change the flight as I've already checked it. Go to the Cathay site to see if I can reverse the check in but checking in for the flight has been blocked so I can't even get to the screen.
Who should I contact to get my flight rerouted? Cathay? or my travel agent. I seem to be on hold for all eternity with either!
I booked a HKG-SIN return through a travel agent called trip.com.
I checked in and got my boarding pass for CX659 which departs at 0145 the 17th September.
Almost immediately I get a text to say that the flight has been cancelled.
I've returned to trip.com but now it seems I can't change the flight as I've already checked it. Go to the Cathay site to see if I can reverse the check in but checking in for the flight has been blocked so I can't even get to the screen.
Who should I contact to get my flight rerouted? Cathay? or my travel agent. I seem to be on hold for all eternity with either!
Sep 14, 2018, 4:54 pm
#94
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
for everyone who is flying exHKG between the current time and monday midday, get ur bum to hkia before the end of day for any chance to get the hell out of HKG. the earlier the merrier. i think cx zeroed out all flight to cater for as many of you lot as possible.
Sep 14, 2018, 6:11 pm
#95
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
My original flight CX908 actually left on time this morning...and looks like it just landed in HKG....kinda annoyed that CX got overly cautious and sent me to PR tomorrow (flights for today was full...then got cancelled) when they could have flown me to HKG this morning.
Sep 14, 2018, 6:22 pm
#96
Join Date: Nov 2016
Posts: 95
Hi guys,
I booked a HKG-SIN return through a travel agent called trip.com.
I checked in and got my boarding pass for CX659 which departs at 0145 the 17th September.
Almost immediately I get a text to say that the flight has been cancelled.
I've returned to trip.com but now it seems I can't change the flight as I've already checked it. Go to the Cathay site to see if I can reverse the check in but checking in for the flight has been blocked so I can't even get to the screen.
Who should I contact to get my flight rerouted? Cathay? or my travel agent. I seem to be on hold for all eternity with either!
I booked a HKG-SIN return through a travel agent called trip.com.
I checked in and got my boarding pass for CX659 which departs at 0145 the 17th September.
Almost immediately I get a text to say that the flight has been cancelled.
I've returned to trip.com but now it seems I can't change the flight as I've already checked it. Go to the Cathay site to see if I can reverse the check in but checking in for the flight has been blocked so I can't even get to the screen.
Who should I contact to get my flight rerouted? Cathay? or my travel agent. I seem to be on hold for all eternity with either!
Sep 14, 2018, 6:59 pm
#97
Join Date: Dec 2011
Location: Los Angeles, CA
Programs: AAdvantage Gold, Hilton Diamond
Posts: 132
Hey guys,
I have an Alaska partner booking on CX departing LAX on sunday afteroon and arriving HKG on Monday, Sep 17, 7 pm and connecting onto JNB about 5 hours later on same ticket. Got email to check-in to the flight LAX - HKG (as within 48 hours window).
1) Should I proactively check-in so not bumped from this flight LAX - HKG? If I check in, read reports here that cannot do anything if flight is subsequently cancelled. so risky maybe?
2) Should I call CX call center to ask for routing via some other carrier to JNB
3) Sit still and wait for them to cancel? then do something.
Thanks.
I have an Alaska partner booking on CX departing LAX on sunday afteroon and arriving HKG on Monday, Sep 17, 7 pm and connecting onto JNB about 5 hours later on same ticket. Got email to check-in to the flight LAX - HKG (as within 48 hours window).
1) Should I proactively check-in so not bumped from this flight LAX - HKG? If I check in, read reports here that cannot do anything if flight is subsequently cancelled. so risky maybe?
2) Should I call CX call center to ask for routing via some other carrier to JNB
3) Sit still and wait for them to cancel? then do something.
Thanks.
Sep 14, 2018, 8:22 pm
#98
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
Sep 14, 2018, 8:28 pm
#99
Join Date: Nov 2009
Location: HK
Programs: CX Gold
Posts: 163
Just got an update for HKG -> LHR :: CX237 & CX255 in small hours Monday 17th are moved to after 1000, so a delay of about 10 hours. The 3 daytime flights on Sunday are cancelled, naturally.
Edit, FYI: Looking at the seat load for CX237, quite a lot of empty seats - it's not filled up at the moment for accommodating the other three from Sunday.
Edit, FYI: Looking at the seat load for CX237, quite a lot of empty seats - it's not filled up at the moment for accommodating the other three from Sunday.
Last edited by simonjp; Sep 14, 2018 at 8:41 pm Reason: Load factors.
Sep 14, 2018, 8:37 pm
#100
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
Advice from above - go to airport today if you can
For those in HKG , kaka has solid advice above: go to the airport early today if possible. Flights were zeroed out to accommodate.
For those outside HKG, I don't think anything is a "safe" strategy. This is possibly the biggest storm to hit HKG in what, 30+ years? It definitely will be HKIAs biggest typhoon ever. Keep trying to reach CX on the phone or via some method (maybe your outport in person) . As you see from anecdotes above, when you can get through they seem to be doing a good job, like the guy who was put on BR LAX to TPE. But you need to speak to someone.
Predicting how things will play out post typhoon is very hard. Everyone is crossing their fingers HKG doesn't have flooding or serious damage, so normal ops can get back underway Monday night / Tuesday morning.
For those outside HKG, I don't think anything is a "safe" strategy. This is possibly the biggest storm to hit HKG in what, 30+ years? It definitely will be HKIAs biggest typhoon ever. Keep trying to reach CX on the phone or via some method (maybe your outport in person) . As you see from anecdotes above, when you can get through they seem to be doing a good job, like the guy who was put on BR LAX to TPE. But you need to speak to someone.
Predicting how things will play out post typhoon is very hard. Everyone is crossing their fingers HKG doesn't have flooding or serious damage, so normal ops can get back underway Monday night / Tuesday morning.
Sep 14, 2018, 9:04 pm
#101
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,170
this is hearsay from someone
CX has issued the following to its cabin crew/ground staff:
Sat:
after 1600 announcement that T3 may be raised
around 1900 T3 raised
around 2200 T8 raised
Sun:
0600 - 1100 announcement that T10 may be raised
Around 1200 T10 raised
2100 Highest windspeed 177kph
Mon:
Latest 0600 Reduced to T8
around 1700 Typhoon will clearly weaken
2000 Reduced to T3
The above information at this juncture is accurate to +/- 2 hours.
CX has issued the following to its cabin crew/ground staff:
Sat:
after 1600 announcement that T3 may be raised
around 1900 T3 raised
around 2200 T8 raised
Sun:
0600 - 1100 announcement that T10 may be raised
Around 1200 T10 raised
2100 Highest windspeed 177kph
Mon:
Latest 0600 Reduced to T8
around 1700 Typhoon will clearly weaken
2000 Reduced to T3
The above information at this juncture is accurate to +/- 2 hours.
Sep 14, 2018, 9:17 pm
#102
Join Date: May 2017
Posts: 46
According to latest Travel Advisories on CX website, all CX flights will be cancelled between 0230 on 16 Sept and 0400 on 17 Sept; all KA flights on 16 Sept will be cancelled. Expecting to have 400+ cancellations in the next three days.
https://www.cathaypacific.com/cx/en_...xsource=roller
https://www.cathaypacific.com/cx/en_...xsource=roller
Last edited by cfyed; Sep 14, 2018 at 9:18 pm Reason: Typo
Sep 14, 2018, 10:13 pm
#103
Join Date: May 2006
Location: PMD
Programs: UA*G, NW, AA-G. WR-P, HH-G, IHG-S, ALL. TT-GE.
Posts: 2,910
Apparently the whole page of cancellation listings at this page actually lists UTC instead of alleged local times:
https://www.cathaypacific.com/cx/en_...ellations.html
https://www.cathaypacific.com/cx/en_...ellations.html
Sep 14, 2018, 11:55 pm
#104
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
From a weather perspective you should be fine. The issue will be whether there is a plane/crew in ORD on Tuesday to operate the first flight. You should be able to work this out by following the CX HKG-ORD flights.