KIX re-route (typhoon)
Sep 5, 2018, 9:56 am
#1
Original Poster
Join Date: Feb 2017
Programs: BAEC; JMB
Posts: 31
KIX re-route (typhoon)
Hi,
I am traveling LGW - HKG - KIX, leaving this Sunday and arriving Monday.
Due to the typhoon, KIX is closed and my second second leg cancelled.
They have offeree to re-route me to NGO, NRT or HND. However, they said they will not cover my onward travel to Osaka.
Could i I ask for some advice? Is this reasonable, or should they pay for my onward train journey?
Thanks
I am traveling LGW - HKG - KIX, leaving this Sunday and arriving Monday.
Due to the typhoon, KIX is closed and my second second leg cancelled.
They have offeree to re-route me to NGO, NRT or HND. However, they said they will not cover my onward travel to Osaka.
Could i I ask for some advice? Is this reasonable, or should they pay for my onward train journey?
Thanks
Sep 5, 2018, 10:41 am
#2
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
Hi,
I am traveling LGW - HKG - KIX, leaving this Sunday and arriving Monday.
Due to the typhoon, KIX is closed and my second second leg cancelled.
They have offeree to re-route me to NGO, NRT or HND. However, they said they will not cover my onward travel to Osaka.
Could i I ask for some advice? Is this reasonable, or should they pay for my onward train journey?
Thanks
I am traveling LGW - HKG - KIX, leaving this Sunday and arriving Monday.
Due to the typhoon, KIX is closed and my second second leg cancelled.
They have offeree to re-route me to NGO, NRT or HND. However, they said they will not cover my onward travel to Osaka.
Could i I ask for some advice? Is this reasonable, or should they pay for my onward train journey?
Thanks
Your travel insurance might be an option, if it does cover these items.
Don't forget to book your train ticket on time, otherwise, that might become your real delay.
Sep 5, 2018, 11:00 pm
#4
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,775
No, this is what they're offering everybody (I also heard of someone being rerouted via OKA, but he's got to figure out how to get across to there).
CX (and UO) is increasing frequencies to NGO and NRT, probably using their planes originally tasked for KIX (and not stranded there)
http://news.now.com/home/local/playe...06&refer=share. Kudos to both for securing additional emergency landing slots.
CX not required to pay for your non-aviation travel costs when they are not at fault (God is, if you excuse the potential blasphemy for blaming God for an Act Of God)
You're ex-LGW and UK has not Brexited yet, but dont think EC261 changes this conclusion
CX (and UO) is increasing frequencies to NGO and NRT, probably using their planes originally tasked for KIX (and not stranded there)
http://news.now.com/home/local/playe...06&refer=share. Kudos to both for securing additional emergency landing slots.
CX not required to pay for your non-aviation travel costs when they are not at fault (God is, if you excuse the potential blasphemy for blaming God for an Act Of God)
You're ex-LGW and UK has not Brexited yet, but dont think EC261 changes this conclusion
Last edited by percysmith; Sep 5, 2018 at 11:05 pm
Sep 6, 2018, 4:29 am
#5
Join Date: May 2015
Location: WAS, SZX, HKG
Programs: AS MVP Gold 75K, CX Green
Posts: 735
What about asking them to try to reroute you through to ITM, the domestic airport in Osaka that is not closed? JAL has an hourly shuttle HND-ITM and this way they can put everything on a ticket (not having to reimburse you anything)
Sep 6, 2018, 5:08 am
#6
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,775
Sep 6, 2018, 5:39 am
#7
Join Date: May 2015
Location: WAS, SZX, HKG
Programs: AS MVP Gold 75K, CX Green
Posts: 735
CX had rerouted me CTU-FRA direct on CA on a typhoon day when I had CTU-HKG-FRA. So it is definitely possible.
Sep 6, 2018, 8:17 am
#8
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,775
Sep 6, 2018, 8:21 am
#9
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,545
I understand that KIX is still closed. And the damages will delay a full reopening to international flights. CX has cancelled its flights for the next four days.
And CTS is also closed due to earthquake.
And CTS is also closed due to earthquake.
Sep 6, 2018, 7:51 pm
#10
Join Date: May 2015
Location: WAS, SZX, HKG
Programs: AS MVP Gold 75K, CX Green
Posts: 735
JAL has a special promotion for travelers not residing in Japan called the Japan Explorers’ Pass (JEP). The flights are 10600JPY per sector when booked 3 days in advance and it books into fare G. JAL also has a Oneworld explorers’ pass which can only be booked over the phone if the international flight is on a Oneworld carrier and it books into Y.
Let’s don’t digress here. I am just trying to illustrate the flight might not expensive for CX to book.
Let’s don’t digress here. I am just trying to illustrate the flight might not expensive for CX to book.
Sep 6, 2018, 11:50 pm
#11
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
where does the availability come from. i was at shiretoko when earthquick hit whilst sorting out my kixhkg ticket. lucky my ctskix (avios) was quickly rerouted to kuh hnd hij (hij being the furthest alternative they offer)
cx rerouted me okahkg 1 day later at the same fare bucket (if award then award), but ill hv to find my way to oka; luckily i found a 10k yen fuk-oka but ill still hv to make my way from hij to fuk.
cx rerouted me okahkg 1 day later at the same fare bucket (if award then award), but ill hv to find my way to oka; luckily i found a 10k yen fuk-oka but ill still hv to make my way from hij to fuk.
Sep 7, 2018, 7:37 am
#12
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,166
where does the availability come from. i was at shiretoko when earthquick hit whilst sorting out my kixhkg ticket. lucky my ctskix (avios) was quickly rerouted to kuh hnd hij (hij being the furthest alternative they offer)
cx rerouted me okahkg 1 day later at the same fare bucket (if award then award), but ill hv to find my way to oka; luckily i found a 10k yen fuk-oka but ill still hv to make my way from hij to fuk.
cx rerouted me okahkg 1 day later at the same fare bucket (if award then award), but ill hv to find my way to oka; luckily i found a 10k yen fuk-oka but ill still hv to make my way from hij to fuk.
Sep 7, 2018, 9:20 am
#13
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Sep 7, 2018, 12:10 pm
#14
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Boston, Jo'burg, HK
Programs: AA EXP, Hyatt Lifetime Diamond, CX Gold, Mrs. Pickles travels for free
Posts: 13,150
where does the availability come from. i was at shiretoko when earthquick hit whilst sorting out my kixhkg ticket. lucky my ctskix (avios) was quickly rerouted to kuh hnd hij (hij being the furthest alternative they offer)
cx rerouted me okahkg 1 day later at the same fare bucket (if award then award), but ill hv to find my way to oka; luckily i found a 10k yen fuk-oka but ill still hv to make my way from hij to fuk.
cx rerouted me okahkg 1 day later at the same fare bucket (if award then award), but ill hv to find my way to oka; luckily i found a 10k yen fuk-oka but ill still hv to make my way from hij to fuk.
Sep 8, 2018, 1:17 am
#15
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
jal allowed rerouting to anywhere between shizuoka and hiroshima if u had a ticket from/to kix. via tyo if necessary