APeverell

My bad, I forgot...., but you could always check MMB to see if there is any last minute equipment change

christep

Sure, but it seems to me that a couple of Harvard grads from privileged backgrounds shouldn't need protecting from themselves!

I strongly suspect that DYKWIA featured somewhere in this story. She has a history of whinging at airlines, as Twitter etc shows.

(The husband is Spanish old money, Harvard, ex-Google; the wife Indonesian-Chinese serious money, also Harvard. I don't think they need protection.)

Jane's Addiction

their background doesnt seem relevant to me.

FlyPointyEnd

we're just arguing in circles...as no one here seems to be able to get the side of the real OP. Maybe if ermen could as as a go between or at least post most discussion from the FB thread.

ermen

i would like to but im not part of that forum!

kaka

OPUPs?
the other DM family would go bonkers if that's true.

christep

I think it's relevant only insofar as the question of whether they should be protected from themselves when they posted publicly about their experience. Ignorant or stupid people may not understand the opprobrium which is likely to come their way if they do that and so one could, perhaps, make a case for trying to impose some privacy when they themselves did not. But when they're both Harvard grads that doesn't apply, and they deserve all they get!

Pickles

Being a Harvard grad does not immunize one from being a clueless, zero-common-sense dolt with limited judgment of the consequences of their actions. Trust me on that one.

kaka

feh

This might be old policy, but once they'd downgraded the husband, the wife is left with 3 young children (never mind bassinet age kids). Now what I was told a few years ago by a friend who at the time worked for CX Security, was that one adult cannot be responsible for 3 young children in a cabin. He actually mentioned this because it was/is a policy that with kids-of-seat-age is often ignored. But is harder to ignore with bassinet-age-infants.

One other issue bothering me however, is that they booked THREE seats + 2 bassinets. So presumably one seat was downgraded whereas presumably there might have been the option in extremis of Dad & triplet #3 sharing the same seat for the sector in question.

One still has to wonder about how the downgrade was chosen. I remember once as a child travelling with my parents and sister (AZ, many, many years ago, before Business Class!, LHR-FCO) three of the four of us were in First with my father in Economy, because we had three confirmed seats and one waitlisted in First. Flight was full. So my Dad sat somewhat nonplussed in Y. But the point here is, that it might have been a "downgrade" in so far as getting Y rather than the F waitlisted, but really it was a case of a waitlisting for a higher class not becoming open (?)

I appreciate that there might have been an equipment change, but it looks to me far more like a waitlisted PEY which didn't in the end convert from Y.