New Business class service - from July 2018 - Experiences and Discussion
#76
#78
Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 542
For the main meal service, do we still have the variety of bread to choose? Or that has been enhanced away? I noted the small plate in the picture (assuming it is for bread) though on the menu it didn't said like before 'a selection of bread, etc'. Also like another poster said, they really need to think about the actual choices of main. On the CX806 menu, if one doesn't like Asian options then you're left with the beef burger/salad as the only western options both are literally snack items. Not even a proper western main option available. This isn't a regional flight to Shanghai per se; this is a US bound flight. It's mind boggling how they could even come up with this kind of menu options.
#81
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
this link has pictures of the menu. From the breakfast card it looks like pastries are only available for the express breakfast or the continental breakfast.
https://www.businesstraveller.com/bu...pt-will-offer/
Last edited by sxc; Aug 8, 2018 at 9:49 pm
#82
Join Date: May 2017
Posts: 178
Exactly what I have expected, plating up what used to be casserole mains. I'm not surprised in the least
#84
Join Date: May 2016
Location: HKG
Programs: CX DM, SQ Gold
Posts: 81
Seriously, do they (or can they) assign someone from management to take commercial flights from the competitors just to see what they are up against? I mean ok fine, they might mean well on improving catering but this airline used to execute things so well it was such a pleasure to fly with them.
Now I'm having a hard time pinpointing whats going well for these folks...
Now I'm having a hard time pinpointing whats going well for these folks...
#85
Join Date: Nov 2004
Location: Phuket
Programs: SQ, EY, QR, BA, ITA, Hilton Diamond, IHG Plat, Amex Plat, Marriott
Posts: 5,258
I am looking forward to my CX DXB-HKG flight next week, as I always do. This will be “old” style Business service, for now, of course but that suits me just fine.
Having read this thread now, it seems that CX management have totally lost the plot with regards to Business Class food. In short, what a bl***y mess. And what muppet came up with that Newspaper style menu
How hard is it to cater simple, tasty, well presented food? Forget DOD (if thats too hard!) Just simple food, done well, will suffice ^ Lets hope they don’t (or haven’t) do an EY & get McKinsey in
Its such a shame as lounges & onboard hard product (in J & F) are just fine.
Having read this thread now, it seems that CX management have totally lost the plot with regards to Business Class food. In short, what a bl***y mess. And what muppet came up with that Newspaper style menu
How hard is it to cater simple, tasty, well presented food? Forget DOD (if thats too hard!) Just simple food, done well, will suffice ^ Lets hope they don’t (or haven’t) do an EY & get McKinsey in
Its such a shame as lounges & onboard hard product (in J & F) are just fine.
#87
Join Date: Jul 2017
Location: HKG
Programs: CX Gold, MB Titanium
Posts: 119
No option, everyone gets the standard 'loaf' for lunch/dinner. No more garlic bread, good for the crew I guess, no need to explain the roll choices anymore, just run the tray from galley, plonk, then next tray.
Exactly what I have expected, plating up what used to be casserole mains. I'm not surprised in the least
Exactly what I have expected, plating up what used to be casserole mains. I'm not surprised in the least
#88
#90
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
I agree its ridiculous. And the irony is that it talks about gourmet food with pictures of delicious items as if to rub it in your face that the food you are getting is nowhere near good quality or even well presented.
this link has pictures of the menu. From the breakfast card it looks like pastries are only available for the express breakfast or the continental breakfast.
https://www.businesstraveller.com/bu...pt-will-offer/