Last edit by: percysmith
New links:
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html
Asia Miles changes microsite:
https://www.asiamiles.com/change/
New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html
Asia Miles changes microsite:
https://www.asiamiles.com/change/
New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
Asia Miles Changes effective 22 June 2018
#541
Join Date: Nov 2011
Posts: 6,384
the married segment is driving me mad.
in asiamiles, i can see 2 F zrh-hkg.
in BA, when I search zrh-hkg is not available, but if i search zrh-tpe, it will return zrh-hkg-tpe with the 2 available F seats!
I believe this is how asiamiles is doing now so they can claim the 20% more seats for their own members, by doing so they are eliminating the partners like alaska/airchina's redemption, since they can only get to hkg, and that direct to hkg is not visible in the system.
in asiamiles, i can see 2 F zrh-hkg.
in BA, when I search zrh-hkg is not available, but if i search zrh-tpe, it will return zrh-hkg-tpe with the 2 available F seats!
I believe this is how asiamiles is doing now so they can claim the 20% more seats for their own members, by doing so they are eliminating the partners like alaska/airchina's redemption, since they can only get to hkg, and that direct to hkg is not visible in the system.
#542
Join Date: Jan 2014
Posts: 6
with ba? I can't, the system can't see any zrh-hkg flight.
I need redeem the flight with partner (alaska or airchina), but their redemption rule ex-europe with CX is only to hkg, they can't even search the married segment, that's the problem.
I need redeem the flight with partner (alaska or airchina), but their redemption rule ex-europe with CX is only to hkg, they can't even search the married segment, that's the problem.
#544
Join Date: Jan 2006
Programs: AAdvantage Asia Miles Air China
Posts: 866
Last week I enquired on availability to redeem AA miles for a flight in business class from HKG to UK/Europe in early October, with LGW being my preference. Did not expect anything and was not disappointed. Agent told me that CX awards had noticeably dried up.
#545
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,671
#546
Join Date: Dec 2016
Programs: MP, BR
Posts: 375
Yup. Just snagged 2 10K redemption for HKG-OKA next week. Was surprised that it's available.
#548
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,731
The thing is - married segment redemptions are probably going to favour partner programs as most of those people will be originating from outside of HK.
I still cant believe that Asia Miles would be limiting so much availability to married segments and removing so much ex-HKG availability. Maybe this is the way they have been able to declare 20% increase in availability. But I still feel theres some system problem, but it shouldnt take this long to sort out.
As you said, a system glitch should not last this long. It is over a month now, nothing seems to have improve much. Even the blogger who claimed he had reached out to CX, had not written any follow up. That the initial "reach out" claim was like 2 weeks ago.
#550
Join Date: Nov 2017
Location: HKG
Programs: CX, BA
Posts: 69
#551
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Actually it is NOT true - because neither BA nor AS can booked married segments. If you have kept up with the thread, you will notice most cases BA could not book it, nor AS in particular for EU-HKG routes because AS chart between EU and HKG only. Go beyond or originate elsewhere, not only requires 2 awards but also need them to be bookable PER SEGMENT.
As you said, a system glitch should not last this long. It is over a month now, nothing seems to have improve much. Even the blogger who claimed he had reached out to CX, had not written any follow up. That the initial "reach out" claim was like 2 weeks ago.
As you said, a system glitch should not last this long. It is over a month now, nothing seems to have improve much. Even the blogger who claimed he had reached out to CX, had not written any follow up. That the initial "reach out" claim was like 2 weeks ago.
#552
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
Actually it is NOT true - because neither BA nor AS can booked married segments. If you have kept up with the thread, you will notice most cases BA could not book it, nor AS in particular for EU-HKG routes because AS chart between EU and HKG only. Go beyond or originate elsewhere, not only requires 2 awards but also need them to be bookable PER SEGMENT.
As you said, a system glitch should not last this long. It is over a month now, nothing seems to have improve much. Even the blogger who claimed he had reached out to CX, had not written any follow up. That the initial "reach out" claim was like 2 weeks ago.
As you said, a system glitch should not last this long. It is over a month now, nothing seems to have improve much. Even the blogger who claimed he had reached out to CX, had not written any follow up. That the initial "reach out" claim was like 2 weeks ago.
#553
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
Actually it is NOT true - because neither BA nor AS can booked married segments. If you have kept up with the thread, you will notice most cases BA could not book it, nor AS in particular for EU-HKG routes because AS chart between EU and HKG only. Go beyond or originate elsewhere, not only requires 2 awards but also need them to be bookable PER SEGMENT.
As you said, a system glitch should not last this long. It is over a month now, nothing seems to have improve much. Even the blogger who claimed he had reached out to CX, had not written any follow up. That the initial "reach out" claim was like 2 weeks ago.
As you said, a system glitch should not last this long. It is over a month now, nothing seems to have improve much. Even the blogger who claimed he had reached out to CX, had not written any follow up. That the initial "reach out" claim was like 2 weeks ago.
#554
Join Date: Jan 2014
Posts: 6
#555