May 24, 2018, 4:03 am
Last edit by: percysmith
New links:
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html
Asia Miles changes microsite:
https://www.asiamiles.com/change/
New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html
Asia Miles changes microsite:
https://www.asiamiles.com/change/
New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
Asia Miles Changes effective 22 June 2018
Jan 13, 2019, 3:43 am
#766
Join Date: Dec 2017
Programs: Krisflyer, BAEC
Posts: 23
Waitlisted on 16 Dec for flights on Cathay from Sin- FRA, CDG, MXP, ZRH. No difference even with BKK as a starting point
Avios shows 2 J available for CDG, FRA, ZRH for the above Cathay flights. I only checked 16 Dec cause thats the date that i need to fly
Last edited by Jacknabbit; Jan 13, 2019 at 3:48 am Reason: Edited to add screenshot
Jan 13, 2019, 7:30 am
#767
Join Date: Jul 2010
Location: SIN
Posts: 543
This demonstrates once again Cathay Asia Miles is useless.
Jan 13, 2019, 7:42 am
#768
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800
Even two seats (not pictured but currently available.
It is a known bug that CX will require (but make available) Choice and Tailored Miles from own members for unmarried segment seats that it will make available to partners such BAEC as married segments. But the seat is always available as unmarried to AM too (just for a backside-shafting number of miles)
Jan 13, 2019, 7:49 am
#769
Join Date: Dec 2017
Programs: Krisflyer, BAEC
Posts: 23
17 Dec HKG-ZRH business redemption is available. As Tailored. Bit disappointed the agents weren't able to tell you that.
Even two seats (not pictured but currently available.
It is a known bug that CX will require (but make available) Choice and Tailored Miles from own members for unmarried segment seats that it will make available to partners such BAEC as married segments. But the seat is always available as unmarried to AM too (just for a backside-shafting number of miles)
Jan 17, 2019, 9:59 am
#773
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
Jan 17, 2019, 10:05 am
#774
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800
Jan 18, 2019, 4:21 am
#775
Join Date: Jul 2017
Location: CGK
Posts: 2,375
sorry to chime in,
I just have a question. It was my understanding that if something cannot be done online and have to call the Service Centre, one would pay the online fee as opposed to the offline fee (which is the rule with BA).
I had to change one of my segments on an upcoming (oneway award) itinerary, but I couldn't seem to do it online, so I called MPC. The agent was insistent that I have to pay the offline fee USD40, regardless of whether I am able to do it online or not. So I relented and paid USD40.
My question is, did I misunderstand, and was she right to charge USD40?
cheers
I just have a question. It was my understanding that if something cannot be done online and have to call the Service Centre, one would pay the online fee as opposed to the offline fee (which is the rule with BA).
I had to change one of my segments on an upcoming (oneway award) itinerary, but I couldn't seem to do it online, so I called MPC. The agent was insistent that I have to pay the offline fee USD40, regardless of whether I am able to do it online or not. So I relented and paid USD40.
My question is, did I misunderstand, and was she right to charge USD40?
cheers
Jan 18, 2019, 4:28 am
#776
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
sorry to chime in,
I just have a question. It was my understanding that if something cannot be done online and have to call the Service Centre, one would pay the online fee as opposed to the offline fee (which is the rule with BA).
I had to change one of my segments on an upcoming (oneway award) itinerary, but I couldn't seem to do it online, so I called MPC. The agent was insistent that I have to pay the offline fee USD40, regardless of whether I am able to do it online or not. So I relented and paid USD40.
My question is, did I misunderstand, and was she right to charge USD40?
cheers
I just have a question. It was my understanding that if something cannot be done online and have to call the Service Centre, one would pay the online fee as opposed to the offline fee (which is the rule with BA).
I had to change one of my segments on an upcoming (oneway award) itinerary, but I couldn't seem to do it online, so I called MPC. The agent was insistent that I have to pay the offline fee USD40, regardless of whether I am able to do it online or not. So I relented and paid USD40.
My question is, did I misunderstand, and was she right to charge USD40?
cheers
Jan 18, 2019, 4:30 am
#777
Join Date: Jul 2017
Location: CGK
Posts: 2,375
The agent is right. The AM rule differs from the BAEC rule. See https://www.asiamiles.com/en/terms-a...vice-fees.html. It doesn't mention any exemption or exception.
R
Jan 18, 2019, 4:31 am
#778
Join Date: Sep 2014
Location: DTW - Rochester Hills, MI
Programs: Cathay MPC, IHG Diamond Ambassador, Domestic Airline Nobody
Posts: 715
Jan 19, 2019, 1:22 am
#779
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
sorry to chime in,
I just have a question. It was my understanding that if something cannot be done online and have to call the Service Centre, one would pay the online fee as opposed to the offline fee (which is the rule with BA).
I had to change one of my segments on an upcoming (oneway award) itinerary, but I couldn't seem to do it online, so I called MPC. The agent was insistent that I have to pay the offline fee USD40, regardless of whether I am able to do it online or not. So I relented and paid USD40.
My question is, did I misunderstand, and was she right to charge USD40?
cheers
I just have a question. It was my understanding that if something cannot be done online and have to call the Service Centre, one would pay the online fee as opposed to the offline fee (which is the rule with BA).
I had to change one of my segments on an upcoming (oneway award) itinerary, but I couldn't seem to do it online, so I called MPC. The agent was insistent that I have to pay the offline fee USD40, regardless of whether I am able to do it online or not. So I relented and paid USD40.
My question is, did I misunderstand, and was she right to charge USD40?
cheers
even worse when they dont clear the waitlist so i have to call in and alert them the seats available
Jan 19, 2019, 2:02 am
#780
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800
https://www.flyertalk.com/forum/cath...l#post30673778
AM must have read this too. They made instant rectifications against this loophole overnight:
Old online rule: 10 days from first departure for any uncleared sector
New online rule: 2 weeks from waitlist creation date for any cleared sector
And one month from first departure date for totally uncleared waitlists.
AM must have read this too. They made instant rectifications against this loophole overnight:
Old online rule: 10 days from first departure for any uncleared sector
New online rule: 2 weeks from waitlist creation date for any cleared sector
And one month from first departure date for totally uncleared waitlists.
Last edited by percysmith; Jan 19, 2019 at 3:56 am