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Asia Miles Changes effective 22 June 2018

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Old May 24, 2018, 4:03 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: percysmith
New links:
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html

Asia Miles changes microsite:
https://www.asiamiles.com/change/

New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
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Asia Miles Changes effective 22 June 2018

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Old Jun 19, 2018, 7:19 pm
  #181  
 
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
Waitlist also has been disabled at the moment? can't seem to waitlist for any flights
percysmith and Iceprincess88 like this.
ermen is offline  
Old Jun 19, 2018, 7:46 pm
  #182  
Ambassador, Hong Kong and Macau
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Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
Originally Posted by ermen
Waitlist also has been disabled at the moment? can't seem to waitlist for any flights
Yes confirmed

Edit 11:19: New message
Due to system maintenance, the flight award waitlist function is temporarily suspended for both online booking engine and Asia Miles Service hotline from 20 to 22 June 2018.

Last edited by percysmith; Jun 19, 2018 at 9:19 pm
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Old Jun 20, 2018, 10:19 am
  #183  
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Join Date: Aug 2008
Programs: dont care anymore
Posts: 112
Originally Posted by percysmith


Yes confirmed

Edit 11:19: New message
Due to system maintenance, the flight award waitlist function is temporarily suspended for both online booking engine and Asia Miles Service hotline from 20 to 22 June 2018.

guess all secrets to be revealed soon and whether J space for long haul gets put back into the system and all WL gets cleared off when they put the space back and also find out whether partners get limited flights to redeem.
runningonfumes is offline  
Old Jun 20, 2018, 11:33 am
  #184  
 
Join Date: Dec 2002
Location: Hong Kong
Posts: 2,172
deleted

Last edited by IncyWincy; Jun 20, 2018 at 12:01 pm
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Old Jun 20, 2018, 5:40 pm
  #185  
 
Join Date: Nov 2011
Posts: 6,385
is there going to be a non-cx one oneworld airline chart???
yerffej201 is offline  
Old Jun 20, 2018, 10:57 pm
  #186  
 
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,098
I'm actually surprised CX have released quite good longhaul F inventory despite the planned change on 22 June.

I thought they were going to drastically reduce the inventory before 22 June, and then release the availability after 22 June when it costs more to redeem.

I just redeemed 6 long haul F (LHR and JFK) and some HND. Was able to get flights over Easter / New Year's Eve.
Psychiatrist is offline  
Old Jun 21, 2018, 4:28 am
  #187  
 
Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 542
https://www.asiamiles.com/change/en/redeem-changes.html

I was on this page to check out the new redemption award chart. Scrolled down to the bottom and there they actually gave a few examples on partner award changes. Did anyone notice?

I gathered that only if you fly economy on shorthaul (example given on the page was with Bangkok Airways HKG to USM), the change on partner award which will be announced properly tomorrow will be mostly negative. I.e. if redeem roundtrip longhaul on partner airlines one will need more miles. This mirrors the change on CX own metal.
HKGglobaltrotter is offline  
Old Jun 21, 2018, 5:05 am
  #188  
 
Join Date: Aug 2016
Location: Hong Kong
Programs: CX DM (OWE), TK Elite (*A Gold)
Posts: 202
Can anyone confirm the new J return redeption from HKG-AKL? I recently redeemed 2x of such tickets. The calculator on their website does not seem to be working. If the price is lower, whats my chance of re-issusing to obtain the lower price?
beach86 is offline  
Old Jun 21, 2018, 7:41 am
  #189  
 
Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 542
Originally Posted by beach86
Can anyone confirm the new J return redeption from HKG-AKL? I recently redeemed 2x of such tickets. The calculator on their website does not seem to be working. If the price is lower, whats my chance of re-issusing to obtain the lower price?
From 22 June, for a roundtrip HKG-AKL in J you will need 130,000 miles (instead of 120,000). You're actually better off.
HKGglobaltrotter is offline  
Old Jun 21, 2018, 9:39 am
  #190  
 
Join Date: Apr 2014
Location: Miami
Posts: 138
This program is killing me right now. Online it said 85k per person to book a one way MIA-DOH-JNB on QR. So i transferred in 170k from Citi with the bonus. Go online, get the "you don't have enough miles". Call and agent says its actually 110k per person. Transfer more miles, award is still there, try to book, says "a payment is already processing, please wait for the confirmation e-mail or call the service center". Of course, the service center goes straight to voicemail and the availability for the preferred date.

Taking it with a grain of salt, but the agent on the phone did tell me there are no changes to the single carrier partner awards, so I'm hoping I can book at 110k each later today or tomorrow.


On another note, to the extent this does not work, does anyone know if I can redeem CX F for something like JFK-HKG-JNB. Would that be 125k per person under the new chart and can I have a stopover in HKG?
mike814 is offline  
Old Jun 21, 2018, 6:17 pm
  #191  
Suspended
 
Join Date: Aug 2008
Programs: dont care anymore
Posts: 112
interesting. looking at CX flights using avios via BA and just a few minutes ago all the space i was seeing was gone on CX. wonder if that means things are being put online?

perhaps just temporary.
runningonfumes is offline  
Old Jun 21, 2018, 6:23 pm
  #192  
sxc
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Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Yes I would say things are going online now. Asiamiles site is down.
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Old Jun 21, 2018, 6:37 pm
  #193  
 
Join Date: Aug 2017
Posts: 205
Originally Posted by sxc
Yes I would say things are going online now. Asiamiles site is down.
we need to have more patience towards AM
although it said 8am, the website is still not functioning
cheung.chunyuenc is offline  
Old Jun 21, 2018, 6:50 pm
  #194  
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Join Date: Aug 2008
Programs: dont care anymore
Posts: 112
Patience for a multi million dollar company? um. this is not me putting up my first ecom site.
kaka likes this.
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Old Jun 21, 2018, 6:53 pm
  #195  
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Join Date: Aug 2008
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Posts: 112
maybe not yet
runningonfumes is offline  


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