Delayed Inbound to Hong Kong - Likely Options?
Apr 15, 2018, 6:06 am
#31
Original Poster
Join Date: May 2017
Posts: 64
Alright so the flight is delayed again now due to arrive Hong Kong at 23:59 - I'm guessing 16 minutes is pushing that connection 
Is there CX customer services in Ho Chi Minh to work on a reroute or do I need to wait until I get to Hong Kong?
Is there CX customer services in Ho Chi Minh to work on a reroute or do I need to wait until I get to Hong Kong?
Apr 15, 2018, 6:16 am
#32
Join Date: Nov 2017
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CX now does have many passengers with IIROPS now, so the earlier you take action, the higher you are in the queue, the more options you have. Take care to be prepared for your options. It's IRROPS, then more options are available then only regular changes according ticket rules. Consider to do AY through Helsinki and then direct EDI (if possible). It's less busy and the J seats are somewhat comparable to CX.
Apr 15, 2018, 6:16 am
#33
Join Date: Sep 2003
Location: OSL
Posts: 2,637
Given the inbound is due to land 7.46pm, and schedule departure is 9pm, you'd hope they could make up some time in turnaround - at least 30min.
Apr 15, 2018, 6:43 am
#34
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Apr 15, 2018, 6:51 am
#35
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Ehhhh, when you miss your connection in Hong Kong, you might be in for a surprise: The AMS flight officially departs 0:15 and there are not that many flight to Europe after that time, let alone, that AMS does seem to have a lower load factor (and as such lowest pricing 
), compared to other EU destinations. I think, a curfew is also in place in HKG.
Oh, and, the CX lounges do close at night.......
So there is not much opportunity for a nice and long delay in HKG at that time of the day.....
Have a good trip though.
), compared to other EU destinations. I think, a curfew is also in place in HKG.Oh, and, the CX lounges do close at night.......
So there is not much opportunity for a nice and long delay in HKG at that time of the day.....
Have a good trip though.
noooooo
1) after ams at 0015 theres at least lhr, man, fra, fco and mxp.
2) theres no curfew in hk that SHUTS the entire operation. It just limits the direction of the runway.
but ya, the lounge only opens until the last flight leaves, so unless another flight has a delay, ud be sol
Apr 15, 2018, 6:51 am
#36
Join Date: Nov 2017
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Paid tickets do have conditions, which usually include that a no-show on board does not give you a refund. Ergo, the ticket has become invalid.
Of course, when you have all flights on 1 PNR, your first flight gets delayed, then the changes of all the subsequent legs will be changed for you on the costs of the party causing the delay.
Apr 15, 2018, 8:17 am
#37
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Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,532
Could be on award tickets.
Paid tickets do have conditions, which usually include that a no-show on board does not give you a refund. Ergo, the ticket has become invalid.
Of course, when you have all flights on 1 PNR, your first flight gets delayed, then the changes of all the subsequent legs will be changed for you on the costs of the party causing the delay.
Paid tickets do have conditions, which usually include that a no-show on board does not give you a refund. Ergo, the ticket has become invalid.
Of course, when you have all flights on 1 PNR, your first flight gets delayed, then the changes of all the subsequent legs will be changed for you on the costs of the party causing the delay.
But, that is really a lesser worry for Michael. If CX manages to get Michael to AMS the next day, my guess is that they will negotiate with KL a rerouting on the next convenient flight to EDI.
Hopefully, Michael has made CX aware that he wishes to terminate in EDI. CX is good with IRROPS and I am sure that CX will do its best to route him and his bags to his final destination.
The problem is that flights on 16 April are awfully full. It will be difficult to get to Europe. Very few day flights. so Michael might have to spend a day in HK. And if the ticket is an award ticket, Michael will have a low priority.
Apr 15, 2018, 8:51 am
#38
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
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Posts: 19,740
1. The plane is tracking late CX764 from Ho Chi Minh City to Hong Kong https://fr24.com/CPA764/110c49a7 . Departure time 21:02 local (22:02 HKT), average flight time 128 minutes --> 00:10 (actual estimate is 00:17), no delay indications (gate arrival is 06:55, 15 minutes than scheduled). Looks like a blown connection from here.
2. Yes, alternates are stuffed. Stay a day.
2. Yes, alternates are stuffed. Stay a day.
Apr 15, 2018, 8:55 am
#39
Join Date: Apr 2014
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Apr 15, 2018, 9:37 am
#42
Join Date: Jun 2006
Location: NYC/SIN
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And 764 has an ETA of 0017- perhaps by design, but looks good for the OP!
Interestingly, the arrival gate for 764 is #63 as of now, and, 271 was scheduled from the same gate (now been changed to 65).
Last edited by jagmeets; Apr 15, 2018 at 9:50 am
Apr 15, 2018, 10:00 am
#43
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
oh joy.
noooooo
1) after ams at 0015 theres at least lhr, man, fra, fco and mxp.
2) theres no curfew in hk that SHUTS the entire operation. It just limits the direction of the runway.
but ya, the lounge only opens until the last flight leaves, so unless another flight has a delay, ud be sol
All the EU flights do depart in a short period after (or just before) the AMS departure, and not the whole night, so to say.
Apr 15, 2018, 10:11 am
#44
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
Yes, I agree with that and often the ticket is completely cancelled due to the fare conditions, including subsequent legs and returns.
