Disappointed aircraft changed from lie flat bed to angle seat!
#31
Join Date: Nov 2014
Location: SIN and Medway, UK (so... LCY/LGW/BRU)
Programs: A3 *G, BA OWS, IHG Diamond Amb, Bonvoy Plat
Posts: 749
Also, OP, please do away with your righteousness by saying you "bought" the flight. You redeemed the flight. If you really needed to work right after touch down, then book SQ as people have mentioned here where your lie-flat is for certain. I wouldn't have taken a chance with redeeming flights for work purposes as well if I'd know I'll have to be there at a certain time and date, but that's just me.
#32
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
P.S. I did suggest CX sell long-haul J on regional routes as First to avoid any expectations shortfall https://www.flyertalk.com/forum/cath...ling-idea.html
Last edited by percysmith; Jan 21, 2018 at 5:07 pm
#33
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
CX recently rejiggered its zone pricing for ID pax generally making it cheaper, so this probably doesn't apply anymore (literally as of a month ago). But the previous zone pricing, I could easily see plenty of situations where it was probably economically worse for CX to accept an elite (+1 lounge entry) lounge-using partner redemption vs an ID passenger.
It sucks for the OP, I hate CX's regional swaps as much as anyone else. I rant about them in here frequently. But I do kinda agree with the logic of reason and proportionality. I'm clever enough with mileage programs now to know BA has insanely cheap regional J pricing. Whether right or wrong, I'd have more sympathy if he was on an Asia Miles ticket (more expensive, aka more miles) and even more on a cash ticket. It's like why you told me a while back not to take Scoot....sure it's cheap, but it might not fly and they're you're screwed! You get what you pay for.
Of course, presumably all pax on the OPs flight were screwed....but I don't think it changes my feeling. If you burned 10k Avios or whatever it is, that's definitely a "steal" in J class on this sector. You can easily pay $2k USD round trip. You just move on.
Last edited by QRC3288; Jan 21, 2018 at 4:43 pm
#34
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
#36
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
#38
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,170
stop moaning and direct your business away. tpo many ppl complain how CX sucks one form or other and still fly them. if you aint happy move to other carier. if you gotta stay with CX keep mouth shut and accept reality. thats what i have done...
money talks and yes equipmebt swap happens often enough.
money talks and yes equipmebt swap happens often enough.
#39
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
stop moaning and direct your business away. tpo many ppl complain how CX sucks one form or other and still fly them. if you aint happy move to other carier. if you gotta stay with CX keep mouth shut and accept reality. thats what i have done...
money talks and yes equipmebt swap happens often enough.
money talks and yes equipmebt swap happens often enough.
Personally I've just taken to booking SQ down to SIN when I want a guaranteed F product or must have longhaul J. Usually those flights are client related.
#40
Join Date: Jul 2016
Programs: CX
Posts: 211
#41
Join Date: Sep 2016
Location: MNL / SFO / NYC
Programs: IHG Spire | Marriott Plat | UA Plat | AA Plat Pro
Posts: 533
No valid expectation of long haul in CX - if you book CX regional J you're setting yourself up for bait-and-switch without the legal protections of bait-and-switch.
And your desire to sleep is irrelevant - CX allocates resources by profit, not by need. Even worse with regional J of redeyes (CX412/524/566/659/753/KA318/396)
And your desire to sleep is irrelevant - CX allocates resources by profit, not by need. Even worse with regional J of redeyes (CX412/524/566/659/753/KA318/396)
#42
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
CX 524 was the worst CX flight I even took. The arrival time in NRT is the one saving grace for this flight since it lands just after the curfew is lifted so connecting is very easy. The routinely delay this flight because you can't land in NRT earlier than 6 am. Ever since I've stuck to the CX 520/521 pair if ever I needed to take NRT instead of HND even if it means over-nighting to catch the next segment of my trip.
if u r at the wing, the train shuts at 0100.
#43
Suspended
Join Date: Jan 2018
Location: HK; YVR + GVA
Programs: MPO DM; PenClub; Netjets;
Posts: 21
Boo hoo, oh no, your aircraft got swapped!
OP, you know how you can guarantee no swapping of your aircraft and have different seats and musical chairs every time? Get your own plane! It certainly works for me!
OP, you know how you can guarantee no swapping of your aircraft and have different seats and musical chairs every time? Get your own plane! It certainly works for me!
#44
Join Date: Sep 2016
Location: MNL / SFO / NYC
Programs: IHG Spire | Marriott Plat | UA Plat | AA Plat Pro
Posts: 533
I never had the 'pleasure' of taking 566, last time I was on 524 it was assigned gate 47... and it was delayed to a 1:45 departure (apparently to wait for connecting pax and because of the curfew at NRT) without the info boards updating. I really don't mind the walk from The Wing to gate 50 or 70, as long as I'm prepared to do it (which usually I am given that the gate is assigned hours before - though the dreaded gate change does play in the back of my mind from time to time), it takes me around 20-25 leisurely minutes to walk it.
#45
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
It's a BA award ticket, according to OP. It would probably be difficult, if not impossible, to get compensation.
Also, OP, please do away with your righteousness by saying you "bought" the flight. You redeemed the flight. If you really needed to work right after touch down, then book SQ as people have mentioned here where your lie-flat is for certain. I wouldn't have taken a chance with redeeming flights for work purposes as well if I'd know I'll have to be there at a certain time and date, but that's just me.
Also, OP, please do away with your righteousness by saying you "bought" the flight. You redeemed the flight. If you really needed to work right after touch down, then book SQ as people have mentioned here where your lie-flat is for certain. I wouldn't have taken a chance with redeeming flights for work purposes as well if I'd know I'll have to be there at a certain time and date, but that's just me.