Feb 27, 2018, 2:35 am
Last edit by: sxc
Discussion of The Deck continues here:
https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1895979-deck-opens-22-march-2018-a.html
https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1895979-deck-opens-22-march-2018-a.html
Confirmed: CX lounge operator change to Sodexo
Sep 23, 2018, 6:56 am
#436
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
Seems to be the morning routine now? I had an early morning visit as well (the scrambled eggs) and I felt they were seriously understaffed in peak hours, hence I made the non-peak hours visit for comparison.
Sep 23, 2018, 12:30 pm
#437
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,436
Not sure if it was mentioned, but one thing I noticed on the J side is that now every lounge seems to have similar food. Previously, with a long transit, I could go to different lounges to sample different dishes. Now, I can only experience a different ambience, but with the same food.
Sep 23, 2018, 9:57 pm
#438
Join Date: Jan 2018
Programs: MPCGO
Posts: 123
Not sure if it was mentioned, but one thing I noticed on the J side is that now every lounge seems to have similar food. Previously, with a long transit, I could go to different lounges to sample different dishes. Now, I can only experience a different ambience, but with the same food.
Sep 23, 2018, 11:02 pm
#439
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Previously when I did a big post Sodexo lounge hop in July I found this to be the case - virtually identical offerings in each lounge. In a way it’s good - takes away the pressure to lounge hop? Just go to the one that’s most convenient?
I saw the new updated buffet in the Pier this week. The hot food looks like the J offerings. And there’s a huge amount of carbs - good to have a large selection but I don’t think it moves very fast hence the cakes etc are all looking a bit tired by the end of the day. There’s also egg mayo wraps unrefrigerated. I wonder how long they stay out - that’s a perfect candidate for food poisoning.
I saw the new updated buffet in the Pier this week. The hot food looks like the J offerings. And there’s a huge amount of carbs - good to have a large selection but I don’t think it moves very fast hence the cakes etc are all looking a bit tired by the end of the day. There’s also egg mayo wraps unrefrigerated. I wonder how long they stay out - that’s a perfect candidate for food poisoning.
Sep 25, 2018, 10:06 pm
#440
Join Date: Oct 2014
Location: HKG
Posts: 1,053
I don't mind them having the same offerings throughout, and just access whichever is closest. Being local, I don't get to lounge hop much though. For example, I like the cold cuts & salmon buffet and the scenario was always like this:
Wing F: cold cuts & salmon buffet vs. Pier F: no cold cuts & salmon buffet
Pier J: cold cuts & salmon buffet vs. Wing J: no cold cuts & salmon buffet
Wing F: cold cuts & salmon buffet vs. Pier F: no cold cuts & salmon buffet
Pier J: cold cuts & salmon buffet vs. Wing J: no cold cuts & salmon buffet
Oct 12, 2018, 7:24 am
#441
Join Date: Aug 2016
Location: Hong Kong
Programs: CX DM (OWE), TK Elite (*A Gold)
Posts: 202
Currently sitting on Wing F restaurant. People walking out due to slow delivery time. I personally waiting 20-25mins for my Butter Chicken and about 10mins for my glass of wine.
People are now walking up to the bar to get there drinks.
Quite chaotic. Currently 9.25pm so the crowds are only doing to get worse.
People are now walking up to the bar to get there drinks.
Quite chaotic. Currently 9.25pm so the crowds are only doing to get worse.
Oct 12, 2018, 9:28 am
#443
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Was in the Pier (first) a few days ago and service and food (which was basically inedible when I last visited) was dramatically improved compared to a few months ago. Service at lunch was reasonable but it was far from crowded - sounds a lot better than the report about the Wing in the evening 
Oct 12, 2018, 12:53 pm
#446
Join Date: Apr 2014
Location: TPE, CGK
Programs: GFF Plat, CX DM, SQ TPPS, AS 75K
Posts: 199
Yup - definitely improved for both F and J.
On a side note, I tried the Pier J again after a while (crediting to AS since I've maxed out my CP for this year) and I actually find the seating options preferable to Pier F.
Also the beef siumay is back and the dan dan mien tasted better than in F (though it might just be me)
On a side note, I tried the Pier J again after a while (crediting to AS since I've maxed out my CP for this year) and I actually find the seating options preferable to Pier F.
Also the beef siumay is back and the dan dan mien tasted better than in F (though it might just be me)
Oct 30, 2018, 1:31 am
#447
Join Date: Apr 2007
Location: Melbourne
Programs: BA GO, CX SL
Posts: 49
Visited The Pier First over the weekend and it was a lovely experience. Nice, large har gow and the wonton noodle soup and dan dan mien were delicious. I can see the beakfast spread being a little uninspiring for regulars though. Didn't try The Wing and not likely to make it back before my status expires.
Oct 30, 2018, 8:35 pm
#448
Join Date: Jun 2001
Location: Bangkok/Singapore
Programs: Frantic Hilton/Marriott runs
Posts: 925
The catering at the Pier J has improved significantly. Arrived 4pm on a Mon afternoon and the dinner selections were already available:
The beef rendang was passable:
While the tandoori chicken and mushroom pizza was delicious.
No photos of the laksa at the noodle bar but I guess it was a good sign that I didn't barf for lacking spice.
The beef rendang was passable:
While the tandoori chicken and mushroom pizza was delicious.
No photos of the laksa at the noodle bar but I guess it was a good sign that I didn't barf for lacking spice.
Oct 30, 2018, 8:38 pm
#449
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,029
Oct 31, 2018, 7:21 am
#450
Join Date: Jul 2009
Location: Cardiff
Programs: qatar airways platinum
Posts: 731
I very recently had the pleasure of experiencing both the Wing F and Pier F lounges. Both are great lounges and IMO the food was really good in both, with service being a little haphazard in The Wing.
The Cabanas at The Wing are great as is the massage @ The Pier.
The Cabanas at The Wing are great as is the massage @ The Pier.