Feb 27, 2018, 2:35 am
Last edit by: sxc
Discussion of The Deck continues here:
https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1895979-deck-opens-22-march-2018-a.html
https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1895979-deck-opens-22-march-2018-a.html
Confirmed: CX lounge operator change to Sodexo
Jan 15, 2018, 11:39 pm
#31
FlyerTalk Evangelist
Join Date: Dec 2004
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I've moved some of the posts to their own rumour thread:
https://www.flyertalk.com/forum/cath...o-members.html
sxc
Cathay Pacific Moderator
https://www.flyertalk.com/forum/cath...o-members.html
sxc
Cathay Pacific Moderator
Last edited by sxc; Jan 15, 2018 at 11:53 pm
Jan 16, 2018, 2:27 am
#32
Join Date: Dec 2017
Programs: AA EXP, GA Gold, CX Green
Posts: 35
Sodexo? Is that a joke?
Any food catered by Sodexo is hideous and laughable. I went to one of the top boarding schools in Canada and where catering was switched to Sodexo and is stilled catered by them; completely inedible (Jack Ma's son attended, Lai Sun's Peter Lam and his son also attended, Nicholas Tse, and numerous others). Hospitals and prisons in Canada are catered by Sodexo.
Let's just say the food was so bad that people would rather just eat outside instead of at the cafeteria and once, the headmaster was seen dumping his plate of food in the trash after a bite. Sodexo became a running joke and meme around the the school to the point some individuals had #sodexo on one of the patches for their grad jackets.
I hope this is just a bad joke.
Any food catered by Sodexo is hideous and laughable. I went to one of the top boarding schools in Canada and where catering was switched to Sodexo and is stilled catered by them; completely inedible (Jack Ma's son attended, Lai Sun's Peter Lam and his son also attended, Nicholas Tse, and numerous others). Hospitals and prisons in Canada are catered by Sodexo.
Let's just say the food was so bad that people would rather just eat outside instead of at the cafeteria and once, the headmaster was seen dumping his plate of food in the trash after a bite. Sodexo became a running joke and meme around the the school to the point some individuals had #sodexo on one of the patches for their grad jackets.
I hope this is just a bad joke.
Jan 20, 2018, 9:54 pm
#35
Join Date: Jun 2004
Location: HKG, NYC
Programs: CX Marco Polo Gold, Hilton Diamond, IHG Platinum Ambassador, Marriott Gold
Posts: 170
http://www.sodexo.com/files/live/sit...evenues_EN.PDF
Page 7 of the document said contract signed for 6 CX lounges in HKG.
Page 7 of the document said contract signed for 6 CX lounges in HKG.
Jan 20, 2018, 10:09 pm
#36
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
http://www.sodexo.com/files/live/sit...evenues_EN.PDF
Page 7 of the document said contract signed for 6 CX lounges in HKG.
Page 7 of the document said contract signed for 6 CX lounges in HKG.
CX has 7 lounges if you count J and F sides of Wing and Pier separately. Or 5 if you count them as one. So it seems clear to me either a) CX gave contract for all lounges to Sodexo except Cabin, which is going for a refurb presumably 12-18 months, or b) CX is holding one of the F lounges back. "B" makes considerably less sense to me so I'm gonna guess it's "a".
Jan 20, 2018, 10:37 pm
#37
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Brilliant!
CX has 7 lounges if you count J and F sides of Wing and Pier separately. Or 5 if you count them as one. So it seems clear to me either a) CX gave contract for all lounges to Sodexo except Cabin, which is going for a refurb presumably 12-18 months, or b) CX is holding one of the F lounges back. "B" makes considerably less sense to me so I'm gonna guess it's "a".
CX has 7 lounges if you count J and F sides of Wing and Pier separately. Or 5 if you count them as one. So it seems clear to me either a) CX gave contract for all lounges to Sodexo except Cabin, which is going for a refurb presumably 12-18 months, or b) CX is holding one of the F lounges back. "B" makes considerably less sense to me so I'm gonna guess it's "a".
Jan 20, 2018, 11:42 pm
#38
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
IF Wing F/J and Pier F/J are counted as one each, then Sodexo saying they got 6 lounges at HKG could mean them all in a clean sweep, if Wing and Pier are classified as one big lounge each (meaning 5 airside + 1 landside).
Or, it could mean CX has given 6 to Sodexo and left 2 for PP, if F and J are defined separately. Either way it doesn't look good for PP! Even if CX defines itself as having 8 lounges at HKG not 6, and Sodexo got 6, ....PP could still only be left with 1, say The Arrival, Sodexo gets 6 airside, and The Cabin is left in the air while it renovates. That would mean Sodexo runs all airside lounges. The mystery!
CX must be pissed at PP.
My count of lounges either 8 or 6 am I missing any?:
Wing F
Wing J
Arrival
Bridge
Cabin
Deck (this thread)
Pier J
Pier F
Last edited by QRC3288; Jan 20, 2018 at 11:49 pm
Jan 21, 2018, 8:07 am
#39
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
Don't know what is wrong at PP that caused them to change away. It was only maybe <2 years where they changed from Peninsula.
I really like PP running the Pier F. Service times are quick and they have a decent menu esp with the burger and it was good to see some craft beer on the menu instead of those mainstream branded lagers.
I really like PP running the Pier F. Service times are quick and they have a decent menu esp with the burger and it was good to see some craft beer on the menu instead of those mainstream branded lagers.
Jan 21, 2018, 8:14 pm
#40
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,212
I have heard Sodexo currently provides catering at UA and AF lounges at HKIA. I have not been to either so I don't know how good/bad they are. Though you mentioned, it's all down to individual airline's budget so one can only wait and hope it will be an improvement (Wishful thinking? haha)
Jan 21, 2018, 11:08 pm
#41
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Further to the Sodexo revenue commentary that confirms their takeover of the CX lounges, they will be starting with The Deck which opens in Q1 (actual date is not confirmed), and the rest of the departure lounges will transition to Sodexo throughout the year.
It seems The Arrival is excluded. And Plaza Premium will still work with CX on their overseas lounges.
It seems The Arrival is excluded. And Plaza Premium will still work with CX on their overseas lounges.
Jan 22, 2018, 1:09 am
#42
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800
http://www.sodexo.com/files/live/sit...evenues_EN.PDF
Page 7 of the document said contract signed for 6 CX lounges in HKG.
Page 7 of the document said contract signed for 6 CX lounges in HKG.
Jan 22, 2018, 1:53 am
#43
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
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Some coverage:
Cathay lounge users set for upgrade as airline ditches much-criticised operator
https://sc.mp/2Dv1vmv
https://www.ausbt.com.au/cathay-paci...tm_source=grid
Cathay lounge users set for upgrade as airline ditches much-criticised operator
https://sc.mp/2Dv1vmv
https://www.ausbt.com.au/cathay-paci...tm_source=grid
Last edited by sxc; Jan 22, 2018 at 2:27 am
Jan 22, 2018, 2:25 am
#44
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http://www.scmp.com/news/hong-kong/economy/article/2129999/lounge-users-line-upgraded-service-hong-kong-airport-cathay
Wonder why CX couldn't go back to the Peninsula group or use Sofitel Group like Qantas.
Wonder why CX couldn't go back to the Peninsula group or use Sofitel Group like Qantas.
Jan 22, 2018, 2:34 am
#45
Join Date: Sep 2011
Location: MNL
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