Last edit by: sxc
Discussion of The Deck continues here:
https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1895979-deck-opens-22-march-2018-a.html
https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1895979-deck-opens-22-march-2018-a.html
Confirmed: CX lounge operator change to Sodexo
#196
Join Date: Oct 2007
Location: LONDON
Programs: CX DM, BA G4L, QR PLT, EK PLT, Hyatt CourtesyC, HH DM, SQ PPS, BonvoyTit, UK, VS, UA, DL, AA
Posts: 1,715
I actually think the food quality and service have both improved since Sodexho took over... and the bubbles are much better in the F lounges... Henriot Rose, Perrier Joet... much better than Moet IMHO
#197
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
#199
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
actually i had never found it ok since peninsula left.
long waits before serving is not ok, no matter how warm the service is.
and growing up in hk makes the need of warm service fairly low. But making u feel like hving a cha chaan teng experience is definately not expected
long waits before serving is not ok, no matter how warm the service is.
and growing up in hk makes the need of warm service fairly low. But making u feel like hving a cha chaan teng experience is definately not expected
#200
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,555
#201
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 1,297
Pier first was so awesome when Peninsula used to operate them after remodeling. Wow, the food was so great. Previous one was very meh with average food. Now this Soxedo...lord, they can't even make wonton soup right!
#202
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
why are people still going n feel abused? Then cx would have solved the overcrowding problem
#203
Join Date: Dec 2001
Location: Free Republic of Florida
Programs: LH Senator, CX Diamond, UA Prem Plat, Fans of MO Elite
Posts: 589
Had lunch at Pier First this afternoon. The burger is definitely much worse than before. The beef patty had absolutely no taste. No truffle mayonnaise in the burger, but only BBQ sauce on the side. No steak fries, but instead these wilted shoestring fries.
In the Pantry, the Lounge used to carry Swiss yogurts all day. Now, can't find any yogurts there anymore.
In the Pantry, the Lounge used to carry Swiss yogurts all day. Now, can't find any yogurts there anymore.
Aside from disappearing Swiss yogurts, is the Acqua Panna going away too? I asked for cold bottle of Aqua Panna with my meal and the server came back with a lukewarm glass of tap water. I politely asked again for cold bottle of Aqua Panna and after 5 or more minutes the server came back with a lukewarm bottle. I couldn't help but laugh out loud and waived to a supervisor to ask for a cold bottle of Acqua Panna for the third time. A minute later he comes back with a cold bottle. Ordering Acqua Panna was never an issue or so difficult under Pen catering or with Plaza Premium catering.
#204
#205
Join Date: May 2016
Location: HKG
Programs: CX DM, SQ Gold
Posts: 81
Went to Pier F earlier and in Pier J now.
Did not eat at F as I wasnt feeling it. Just passed by the spread in J to see for myself and could see a couple of dishes appearing both at the continental and the noodle bar.
Whoever thought that infamous mac and cheese qualifies to be in the “Asian” section of the lounge is either plain lazy or they just dont care anymore. What a (further) deterioration in quality and thoughtfulness that goes into these beautiful lounges.
Lastly, Im at my favourite section now which is the tea house which seems to have improved sweets selections so at least there is something good to say here.
Did not eat at F as I wasnt feeling it. Just passed by the spread in J to see for myself and could see a couple of dishes appearing both at the continental and the noodle bar.
Whoever thought that infamous mac and cheese qualifies to be in the “Asian” section of the lounge is either plain lazy or they just dont care anymore. What a (further) deterioration in quality and thoughtfulness that goes into these beautiful lounges.
Lastly, Im at my favourite section now which is the tea house which seems to have improved sweets selections so at least there is something good to say here.
#206
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Trying out the Pier J post Sodexo. Worst downgrade is that there are no teaspoons available. Only plastic stirrers are available which everyone else is trying to eliminate for environmental reasons.
So if you try to use a spoon to eat the dessert....this is as much you can get out of the shot glass...
So if you try to use a spoon to eat the dessert....this is as much you can get out of the shot glass...
#207
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Trying out the Pier J post Sodexo. Worst downgrade is that there are no teaspoons available. Only plastic stirrers are available which everyone else is trying to eliminate for environmental reasons.
So if you try to use a spoon to eat the dessert....this is as much you can get out of the shot glass...
So if you try to use a spoon to eat the dessert....this is as much you can get out of the shot glass...
#208
Join Date: Nov 2012
Programs: SPG Platinum
Posts: 1,689
#209
#210