Feb 27, 2018, 2:35 am
Last edit by: sxc
Discussion of The Deck continues here:
https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1895979-deck-opens-22-march-2018-a.html
https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1895979-deck-opens-22-march-2018-a.html
Confirmed: CX lounge operator change to Sodexo
May 23, 2018, 6:17 pm
#166
Join Date: May 2004
Location: TPE
Programs: AA EXP 2MM
Posts: 507
Complaining among ourselves is a great way to vent, but has absolutely zero substantive impact if those responsible for making such decisions don't get feedback. To be sure, we are just a small sampling of CX customers, but the changes in the lounges have been so significant in some respects that I'm sure many people have noticed (although perhaps have not put two and two together that management of the lounges has switched). I sent an email off to CX a few days ago to complain and air my concerns, and I'd encourage others to spend a minute or two and do the same.
May 23, 2018, 6:21 pm
#167
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
i always order dan dan noodle with wonton. every time F got it right... after handover they brought me dan dan noodle with wontone (welldone) but also brought me.wonton noodle... when i said its not for me, they still tried.to tell me to have it, then 2 wait staff started arguing right in front of me why they screwed up order.... i mean come on this is F lounge i am eating.... they need training of common sense, theh should have immediately disappered to kitchen and argur there...
May 23, 2018, 6:23 pm
#168
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
Complaining among ourselves is a great way to vent, but has absolutely zero substantive impact if those responsible for making such decisions don't get feedback. To be sure, we are just a small sampling of CX customers, but the changes in the lounges have been so significant in some respects that I'm sure many people have noticed (although perhaps have not put two and two together that management of the lounges has switched). I sent an email off to CX a few days ago to complain and air my concerns, and I'd encourage others to spend a minute or two and do the same.
May 23, 2018, 10:57 pm
#169
Join Date: Nov 2012
Programs: SPG Platinum
Posts: 1,689
Combined with the photo of Pier F bathroom, it is now clear that CX is targeting the Chinese transit pax LCC market. No doubt they will feel very comfortable in these devalued environs.
May 23, 2018, 11:05 pm
#170
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
May 24, 2018, 4:09 am
#172
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
May 24, 2018, 11:28 pm
#174
Join Date: Oct 2010
Location: MEL
Programs: QR platinum
Posts: 606
Has anyone been to the Teahouse at Pier J after the Sodexo transition? Did they enhance the loose leaf teas and sweets offerings as well?
I'll be transiting HKG in about two weeks, and I am hoping to be able to get a decent cup of tea... Food-wise, I gather from this thread that it might be better to use the QF lounge rather than Pier F.
I'll be transiting HKG in about two weeks, and I am hoping to be able to get a decent cup of tea... Food-wise, I gather from this thread that it might be better to use the QF lounge rather than Pier F.
May 24, 2018, 11:44 pm
#175
Join Date: Apr 2014
Location: TPE, CGK
Programs: GFF Plat, CX DM, SQ TPPS, AS 75K
Posts: 199
I didn't have tea when I was there but they "enhanced" the juice options and the sweets. I prefer the previous ones but it could be a matter of personal taste
May 25, 2018, 12:33 am
#176
Join Date: May 2004
Location: TPE
Programs: AA EXP 2MM
Posts: 507
I didn't notice the teas, but instead of the caramelized pecans, they have Chinese-style peanut and black sesame candies. They also have some brownie bites that actually tasted better than I expected.
May 25, 2018, 12:47 am
#177
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Yes the one thing I noticed at the J Wing, and the F Wing "Deli" section was that the sandwiches, cakes, brownies looked to be better quality and better variety. But they were the same between J and F...
May 25, 2018, 12:49 am
#178
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
Has anyone been to the Teahouse at Pier J after the Sodexo transition? Did they enhance the loose leaf teas and sweets offerings as well?
I'll be transiting HKG in about two weeks, and I am hoping to be able to get a decent cup of tea... Food-wise, I gather from this thread that it might be better to use the QF lounge rather than Pier F.
I'll be transiting HKG in about two weeks, and I am hoping to be able to get a decent cup of tea... Food-wise, I gather from this thread that it might be better to use the QF lounge rather than Pier F.
May 25, 2018, 2:17 am
#180
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
If you are still MPC Silver per your profile, your only choice is CX lounges. However if you are oneworld Sapphire, you could always go to the QF lounge, and also go to The Deck to compare which is next door.