daniellam

Perhaps this only applies to westerners and ABCs with actual English first names (most of AA's customers)?

However, I can see a problem for HK Chinese who have their two-part Chinese given names as their first name, especially when travelling on routes that involve Mainland China and the use of the Home Return Permit.

Eg.

Last name: Chan
Given Name: Tan Man (where "Tai Man" is a two-part name)

CHAN/TAI = Not OK to Fly (if ex-HKG or ex-Mainland China, Taiwan and the agent is Chinese) as "TAI" is not a complete name and is disrespectful for a Chinese person as this is "splitting up their name". If flying ex-USA/Europe and the agent is non-Chinese, he/she will likely not care and let the pax fly.

However...

Eg. ABC with actual English first name.

Last Name: Chan
Given Names: David Some-Thing

CHAN/DAVID = OK to fly

Eg. Westerner

Last Name: Smith
Given Name: John Michael

SMITH/JOHN = OK to fly

IvanCU

The Cathay Pacific website only has Family Name and Given Name fields under the "Primary Travel Document Information" section. Same with the main "Personal Information" section of the "Your Profile" page. Pretty strange that they then try to enforce needing a middle name on your ticket.

percysmith

Given Name or Given Names?
In any case, I can key all my given and middle names into Given Name
Try arguing singular vs plural with a HKG check-in agent.

IvanCU

seawolf

I think the issue has already been beaten to death.

ICAO passport requirements capture names in two fields.

Amadeus capture name in two fields.

Enter your name matching passport.

jjjohn

Once I had problem with CX ground staff in HKG, they said not OK with one given name.
At the end they requested me to sign a form to release their responsibility, in case I was rejected entry.

Of course no issue for me to enter the country.

daniellam

Were you flying to Mainland China or Vietnam by any chance?

jjjohn

to Mainland China

daniellam

ernestnywang

Given name = First Name + Middle Name. In passport fields there is no distinction between the two.

ernestnywang

Not just Amadeus, but all legacy airline systems are built like this (Sabre, Apollo, Galileo, Worldspan, TravelSky, Shares, etc.). This is however different from the DOCS entry, which can take 3 name fields, Family/First/Middle.

Ellice

Hi
Just seeking some advice. We are travelling on CX awards booked via AS in mid September.
I removed my middle name from my AS MP account as I wanted to make sure some SPG points transferred correctly into AS MP.
Then I got award tickets issued by AS on CX.

Does anyone know, can AS retrospectively add my middle name to the award tickets I have? I am going to ring AS to add back my middle name to my AS MP account.
How does that work with tickets already issued without a middle name, whereas my passport has my middle name.

Just don't want to turn up to HKG airport and try and check in to find I can't board because my middle name is missing on the ticket issued by AS.

Thanks in advance.

daniellam

As long as your "middle name" is not the second part of a two-part Chinese given name (eg. Tai Man but you simply just use "Tai" as your first name in the western world) then you should be fine.

Ellice

Just letting you know I rang AS to check the ticket information for my CX award bookings and found that two of the 4 bookings didn't have my middle name. The agent added my middle name to those bookings. I would suggest telling the agent, if you make an award booking over the phone to include your middle name, they may forget to ask you.

Apparently it is in the secure information of my tickets now. However the agent just rang me back after double checking (incredible service as I am an international customer) to say she has checked and CX want your middle name to appear on the boarding pass as well. So she has arranged for that to happen and I will get an email with that amendment. To ensure this is the correct protocol I would double check with the agent when making a booking as to what should happen here.

yohy

This is a USA issue - i never used my middle name for bookings until I tried to process an upgrade ex-Newark.

Was told i had to have my middle name in my MPC account and had to fax ID to update it.

They added my middle name after my first name in the first name field and left the middle name field blank.... Im not chinese.

This has never been a problem travelling non-US except the online checkin sometimes throws errors on passport name details which then has to be updated everytime.