Oct 29, 2017, 9:58 pm
Last edit by: sxc
Ausbt review of Singapore T4 lounge:
https://www.ausbt.com.au/cathay-pacific-singapore-changi-terminal-4-business-class-lounge
https://www.ausbt.com.au/cathay-pacific-singapore-changi-terminal-4-business-class-lounge
Singapore Terminal 4 and lounge experiences
Nov 5, 2017, 7:41 pm
#167
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
More observations on T4:
1/ It is a beautiful terminal. Given the low volumes, felt like a VIP terminal (but this will undoubtedly change once more airlines move across)
2/ The CX aerobridges are all the way at one end of the terminal from immigration / lounge. It's a long walk (my estimation its like the Wing to say the high 20s gate at HKIA?) with 2 travellators - and you are guaranteed to get this all the time. I wonder why they could not design the aerobridges to be nearer the immigration terminals and make your full-service airline customers walk less.
3/ They could do with more manual counters as there was a queue forming when i visited during Sunday PM
Still for CX O/D passengers, i think T4 is ok. Connecting to / from T1 C gates on those QF itineraries would be a royal pain... (e.g. PER-SIN on QF, and then SIN-HKG on CX)
1/ It is a beautiful terminal. Given the low volumes, felt like a VIP terminal (but this will undoubtedly change once more airlines move across)
2/ The CX aerobridges are all the way at one end of the terminal from immigration / lounge. It's a long walk (my estimation its like the Wing to say the high 20s gate at HKIA?) with 2 travellators - and you are guaranteed to get this all the time. I wonder why they could not design the aerobridges to be nearer the immigration terminals and make your full-service airline customers walk less.
3/ They could do with more manual counters as there was a queue forming when i visited during Sunday PM
Still for CX O/D passengers, i think T4 is ok. Connecting to / from T1 C gates on those QF itineraries would be a royal pain... (e.g. PER-SIN on QF, and then SIN-HKG on CX)
Nov 5, 2017, 7:53 pm
#168
Join Date: Jun 2001
Location: Bangkok/Singapore
Programs: Frantic Hilton/Marriott runs
Posts: 925
They had laksa at 9am when I was there last Friday. Had a chat with the canteen lady about the lovely flavours and the authentic sambal. I had suggested adding some laksa leaves as a garnish and even offered to make me a paleo version without the noodles!
I'm in love with this lounge. But someone please let us know when they stop offering the Moet
I'm in love with this lounge. But someone please let us know when they stop offering the Moet
Nov 5, 2017, 7:54 pm
#169
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,773
Nov 6, 2017, 7:46 pm
#170
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
It was mentioned in the review that this was a requirement.
QUOTE:
"If you're not a local, just remember to bring a universal AC adaptor in your carry-on bag as local regulations required that Cathay's lounge design team install only a standard Singapore AC socket (the same as used in Hong Kong and the UK) in the lounge, rather than the multi-port socket used on aircraft and in many hotels."
https://www.ausbt.com.au/review-cath...s-class-lounge
QUOTE:
"If you're not a local, just remember to bring a universal AC adaptor in your carry-on bag as local regulations required that Cathay's lounge design team install only a standard Singapore AC socket (the same as used in Hong Kong and the UK) in the lounge, rather than the multi-port socket used on aircraft and in many hotels."
https://www.ausbt.com.au/review-cath...s-class-lounge
At the gate departures area at SIN T4, the power sockets beside the chairs are indeed universal sockets (ie the ones that you see onboard the aircraft).
So, if these are then supposedly approved at the departures area, why can they not be approved for the lounge area?
Nov 7, 2017, 12:00 am
#171
Join Date: Jun 2001
Location: Bangkok/Singapore
Programs: Frantic Hilton/Marriott runs
Posts: 925
Interesting take on how T4 has failed in its design and planning:
https://coconuts.co/singapore/news/r...ailure-design/
https://coconuts.co/singapore/news/r...ailure-design/
Nobody took ownership of “consistency” of experience across terminals. In Terminal 1, the arrival pick up was on a mezzanine floor and which is now moved to the side of the building. In Terminal 2, the arrival pickup is alongside the taxi rank. In Terminal 3, it is one floor below arrival. In Terminal 4, nobody knows.
...
One unique feature that evolved in all three Terminals was that the airside concourse was for both arriving and departing passengers. Singapore became unique in this respect because only one other airport, KLIA, has this feature.
I am sure that the security people would argue against a common concourse, but the argument can go either way and nobody is the wiser. A common concourse takes the stress out for transiting passengers, while creating a marketplace communal atmosphere, increasing retail exposure, and freeing up real estate for other uses and it is here that leadership and a sense of ownership would have made a huge difference.
...
One unique feature that evolved in all three Terminals was that the airside concourse was for both arriving and departing passengers. Singapore became unique in this respect because only one other airport, KLIA, has this feature.
I am sure that the security people would argue against a common concourse, but the argument can go either way and nobody is the wiser. A common concourse takes the stress out for transiting passengers, while creating a marketplace communal atmosphere, increasing retail exposure, and freeing up real estate for other uses and it is here that leadership and a sense of ownership would have made a huge difference.
Nov 7, 2017, 1:58 am
#172
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,156
IMO it is so much better not to have security at the gates, that was the most annoying feature about both Changi and KUL. No priority whatsoever, long queues and one more stress factor to one’s journey.
I’m now happily sat at the CX lounge, however, I’m disappointed that the Noodle Bar had no vegetarian options. Is the Moet only temporary as some have suggested? It’s the worst ”Cathay Champagne” in my opinion.
I’m now happily sat at the CX lounge, however, I’m disappointed that the Noodle Bar had no vegetarian options. Is the Moet only temporary as some have suggested? It’s the worst ”Cathay Champagne” in my opinion.
Nov 7, 2017, 2:59 am
#173
Join Date: Jul 2011
Location: Singapore
Programs: BAEC Silver
Posts: 48
Some nice pictures in this lounge review.
Also confirms multi-socket plugs are installed in T4 Blossom lounge and T4 main areas, so maybe CX skimped on these?
Mobile Link: https://mainlymiles.com/2017/11/07/r...-singapore-t4/
Also confirms multi-socket plugs are installed in T4 Blossom lounge and T4 main areas, so maybe CX skimped on these?
Mobile Link: https://mainlymiles.com/2017/11/07/r...-singapore-t4/
Nov 7, 2017, 3:28 am
#174
Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 542
IMO it is so much better not to have security at the gates, that was the most annoying feature about both Changi and KUL. No priority whatsoever, long queues and one more stress factor to one’s journey.
I’m now happily sat at the CX lounge, however, I’m disappointed that the Noodle Bar had no vegetarian options. Is the Moet only temporary as some have suggested? It’s the worst ”Cathay Champagne” in my opinion.
I’m now happily sat at the CX lounge, however, I’m disappointed that the Noodle Bar had no vegetarian options. Is the Moet only temporary as some have suggested? It’s the worst ”Cathay Champagne” in my opinion.
However, I found the lounge a bit small (the sitting area at least) given HKG - SIN is one of the most elite member heavy routes across the network...I can only imagine during busy times the lounge will easy go over capacity.
The lounge overall is obviously better than T1 Dnata lounge but I still prefer QF lounge over this new one. The food quality is so much better at QF and staff are much well trained there.
Very long walk to the gate and people were a bit confused on how to use the auto-gate to board.
Nov 8, 2017, 2:13 am
#175
Join Date: Mar 2003
Location: Here today gone tomorrow
Programs: *G, ow Saph
Posts: 2,865
IMO it is so much better not to have security at the gates, that was the most annoying feature about both Changi and KUL. No priority whatsoever, long queues and one more stress factor to one’s journey.
I’m now happily sat at the CX lounge, however, I’m disappointed that the Noodle Bar had no vegetarian options. Is the Moet only temporary as some have suggested? It’s the worst ”Cathay Champagne” in my opinion.
I’m now happily sat at the CX lounge, however, I’m disappointed that the Noodle Bar had no vegetarian options. Is the Moet only temporary as some have suggested? It’s the worst ”Cathay Champagne” in my opinion.
Nov 8, 2017, 2:25 am
#176
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,773
Nov 8, 2017, 2:38 am
#177
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
This has become necessary beyond wife's Charles and Keith. Colleagues voted for Irwin > Golden Duck and we're going to have to trek to T2 for it http://www.changiairport.com/en/shop...alted-egg.html (unless we get it in town earlier)
Just be mindful of the time it takes to get back thought to T4, and then trek back to the gate.
Took me almost 35 mins after clearing T3 immigration to be at the CX gate. Obviously T2 would be quicker!
Nov 8, 2017, 10:07 pm
#178
Join Date: Apr 2017
Posts: 131
Is there a priority queues for T4?
Nov 9, 2017, 4:50 am
#179
Join Date: Nov 2017
Location: Singapore
Programs: Singapore Airlines
Posts: 135
At security? Not for First/Business pax on 3 Nov. There was a priority lane but it was marked for staff and special assistance - plus it was closed!
At the gate? Yes - the usual "First/Business" queue. See below ^
Also, for those who are interested in the "Blossom Lounge" which does have showers and a manned bar - we have a full review on our website... but we aren't allowed to post links here yet... spot the noob!
At the gate? Yes - the usual "First/Business" queue. See below ^
Also, for those who are interested in the "Blossom Lounge" which does have showers and a manned bar - we have a full review on our website... but we aren't allowed to post links here yet... spot the noob!
Nov 9, 2017, 5:19 am
#180
Join Date: Jul 2010
Location: SIN
Posts: 543
At security? Not for First/Business pax on 3 Nov. There was a priority lane but it was marked for staff and special assistance - plus it was closed!
At the gate? Yes - the usual "First/Business" queue. See below ^
Also, for those who are interested in the "Blossom Lounge" which does have showers and a manned bar - we have a full review on our website... but we aren't allowed to post links here yet... spot the noob!
At the gate? Yes - the usual "First/Business" queue. See below ^
Also, for those who are interested in the "Blossom Lounge" which does have showers and a manned bar - we have a full review on our website... but we aren't allowed to post links here yet... spot the noob!