CX North American 800 numbers cannot be reached by Skype
Tried calling all the 800 numbers via Skype and I keep getting the message "Calls to this number cannot be reached from your calling area"
But I have to call the Vancouver #. :mad: |
Yes. Toll free numbers don't work on Skype.
You can try for US numbers: GR / SL / GO : +1 855 781 7104 DM: +1 855 449 7488 |
Way off topic, but is that new? 1-800 numbers always used to work on Skype in general (in the days when people used to pay for phone calls otherwise).
|
Originally Posted by Psychiatrist
(Post 28555701)
Yes. Toll free numbers don't work on Skype.
You can try for US numbers: GR / SL / GO : +1 855 781 7104 DM: +1 855 449 7488 And BTW other 1-800 numbers work... just wondering why not CX's |
The numbers I posted are the "not free" US numbers - which will work on Skype.
1800 numbers don't always work on Skype - it often doesn't work for me. American Airlines and Fairmont Hotels reservations if I recall correctly. |
Use google hangouts to call for free. It works with 1-800 numbers.
|
Originally Posted by yannerd
(Post 28557239)
Use google hangouts to call for free. It works with 1-800 numbers.
|
There..fixed that
http://bfy.tw/1W4M |
download "Google Hangouts" from the app store.
It is free to call all regular Canadian/US numbers including 1-800 and non-toll-free numbers. |
Originally Posted by beep88
(Post 28559978)
download "Google Hangouts" from the app store.
It is free to call all regular Canadian/US numbers including 1-800 and non-toll-free numbers. The MPO numbers above work, but they won't take ticketing questions nor transfer me to ticketing. Even CX Social Media got stumped https://cimg1.ibsrv.net/gimg/www.fly...85335e29eb.png |
Originally Posted by percysmith
(Post 31891921)
What number do I put into Google Hangouts for ticketing?
The MPO numbers above work, but they won't take ticketing questions nor transfer me to ticketing. Even CX Social Media got stumped https://twitter.com/agiddygoat/statu...47223216947201 +1 800 233 2742 (from within the U.S. [and also Skype] and also from overseas by substituting the "+" with your IDD access code if calling from a landline) +1 800 268 6868 (Can only be reached if you are calling from a phone that sends Canadian Caller ID [they do this to prevent U.S. callers from booking fares over the phone that require a Canadian point of sale]) The joys of of Canada and the U.S. sharing a single country code of "1"! |
Originally Posted by daniellam
(Post 31892015)
The North American call center can be reached as follows:
+1 800 233 2742 (from within the U.S. [and also Skype] and also from overseas by substituting the "+" with your IDD access code if calling from a landline) +1 800 268 6868 (Can only be reached if you are calling from a phone that sends Canadian Caller ID [they do this to prevent U.S. callers from booking fares over the phone that require a Canadian point of sale]) The joys of of Canada and the U.S. sharing a single country code of "1"! |
Originally Posted by percysmith
(Post 31892037)
Thanks but neither of these numbers can be used to contact the Global Contact Centre in HK after US hours.
If you are in the U.S., a lot of U.S. mobile phone carriers (even if you are roaming from abroad) don't support toll-free International +800 calling. Works if calling from Canadian mobile phone network though. However, if you can borrow a traditional landline (non-VOIP), you can dial 011 800 2747 2200 for free to reach the HK call center. |
Originally Posted by daniellam
(Post 31892050)
However, if you can borrow a traditional landline (non-VOIP), you can dial 011 800 2747 2200 for free to reach the HK call center.
But I'm on VOIP - just trying to take advantage of free 1800 calling on Hangouts (or Skype). I can also use my Skype credit and call +852 2747 3333 too. But since Hangouts was said to work above I wonder was I missing anything. |
Using a calling card in the US, +852-2747 3333 doesn't work, but CX TW and China numbers work. Also, +852-2747 3888 doesn't work, but the green/silver/gold number works.
|
All times are GMT -6. The time now is 8:34 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.