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Old Oct 21, 2016, 7:53 am
  #1  
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Join Date: Feb 2011
Location: TPE
Posts: 4
Taipei Ticket Office

Does anyone know if CX has a ticket office in Taipei? I'm wanting to book an itinerary that I can't do online and would rather go in person than book it over the phone. But when I look on the contact info page for Taiwan there are only addresses for offices in Kaohsiung and Taichung, and just a phone number for Taipei. Google Maps pulls up a place in Songshan, but I'm not sure if that's a ticket office or something else.

Obviously can book on the phone if need be, just wondering.
AstralFox is offline  
Old Oct 21, 2016, 11:10 am
  #2  
 
Join Date: Jan 2014
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They do and I have always found the staff there to be efficient. It is at 12/F, 129 Min Sheng East Road, Section 3.
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Old Oct 21, 2016, 6:47 pm
  #3  
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Originally Posted by HarbourGent
They do and I have always found the staff there to be efficient. It is at 12/F, 129 Min Sheng East Road, Section 3.
Are you sure that is still open? My relative went to the building last month, the building concierge told her that CX moved and it is no longer located there. She followed with a call to their TPE reservation, the call was transferred to some Central Call Centre in mainland China. (My relative does not speak fluent Mandarin, and the call centre agent did not understand the Taiwanese phrases that were inserted in the sentence uttered by my relative.) I was asked to contact CX on her behalf, I called the HKG reservation desk and was told that there is no longer a ticket office in Taipei. If one need in person assistance, he/she should proceed to Taoyuan Airport.
cwl6750084 is offline  
Old Oct 21, 2016, 7:26 pm
  #4  
 
Join Date: Oct 2016
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http://www.cathaypacific.com/cx/en_H...etails.TW.html

It looks like CX no longer has an office in downtown Taipei.
Perhaps it's best to call the Taoyuan number first.
orangila is offline  
Old Oct 22, 2016, 5:25 am
  #5  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
It was closed a couple of months ago. See Chinese source here http://www.sabretn.com.tw/abacus_200...dlinenbr=13874

Last edited by ernestnywang; Oct 22, 2016 at 5:32 am
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Old Oct 22, 2016, 7:18 am
  #6  
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Join Date: Feb 2011
Location: TPE
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Originally Posted by ernestnywang
It was closed a couple of months ago. See Chinese source here http://www.sabretn.com.tw/abacus_200...dlinenbr=13874
Ah thanks all, looks like I'll be calling then!
AstralFox is offline  
Old Oct 23, 2016, 9:26 pm
  #7  
 
Join Date: Jan 2014
Posts: 563
I apologise: I was unaware that the ticket office has closed since my last visit earlier in the year.
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