Unable to select seat on business I fare
Jun 26, 2016, 6:17 pm
#1
Original Poster
Join Date: Jun 2016
Location: SYD/PEK
Programs: MPC CXGO, IHG RA
Posts: 104
Unable to select seat on business I fare
Hi guys,
I have booked a return trip in business class fare I.
I was able to book my seat, but when I log back to my account a few days ago, I was unable to select seat for all of the sectors under this booking.
I already had selected my seats, so it does not really matter. But I just wondering if there is anything to be concerned?
I had called CX and they tried to delete all my seat selections and assigned me new seats but it did not solve the problem.
(The flight departs about 15 days later)
Thank you
I have booked a return trip in business class fare I.
I was able to book my seat, but when I log back to my account a few days ago, I was unable to select seat for all of the sectors under this booking.
I already had selected my seats, so it does not really matter. But I just wondering if there is anything to be concerned?
I had called CX and they tried to delete all my seat selections and assigned me new seats but it did not solve the problem.
(The flight departs about 15 days later)
Thank you
Jun 26, 2016, 6:23 pm
#2
Join Date: Jun 2003
Posts: 1,952
Hi guys,
I have booked a return trip in business class fare I.
I was able to book my seat, but when I log back to my account a few days ago, I was unable to select seat for all of the sectors under this booking.
I already had selected my seats, so it does not really matter. But I just wondering if there is anything to be concerned?
I had called CX and they tried to delete all my seat selections and assigned me new seats but it did not solve the problem.
(The flight departs about 15 days later)
Thank you
I have booked a return trip in business class fare I.
I was able to book my seat, but when I log back to my account a few days ago, I was unable to select seat for all of the sectors under this booking.
I already had selected my seats, so it does not really matter. But I just wondering if there is anything to be concerned?
I had called CX and they tried to delete all my seat selections and assigned me new seats but it did not solve the problem.
(The flight departs about 15 days later)
Thank you
Jun 26, 2016, 7:14 pm
#3
Join Date: Feb 2009
Location: DEN
Programs: Hyatt Globalist, Bonvoy Titanium, CX DM, SQ Gold
Posts: 1,607
Do you have CX Status and is your FF# attached to the booking ?
I noticed issues with seat selection more than 3 days out when I have an AA number with low status attached to the booking but if I put my CX# in I can modify seats.
I noticed issues with seat selection more than 3 days out when I have an AA number with low status attached to the booking but if I put my CX# in I can modify seats.
Jun 26, 2016, 7:25 pm
#4
Original Poster
Join Date: Jun 2016
Location: SYD/PEK
Programs: MPC CXGO, IHG RA
Posts: 104
I also have bookings in Y this week and I can select seat without any problem, so seems like it is not about status and probly only an issue with J.
Jun 27, 2016, 3:01 am
#9
Join Date: Mar 2014
Location: HKG
Programs: CX DM, A3*G, Accor Adv. Plus Platinum, SPG Platinum, Hlton Diamond
Posts: 30
It is terrible, as I have 5 bookings ahead, most are D or I classes, and all cannot choose the seats! I have already tried to change bundle fare booking out of my CX DM number! But still not allowed to choose the seats!
Called MPC, and they just told already report to IT department five days ago...... How poor!
Called MPC, and they just told already report to IT department five days ago...... How poor!
Jun 27, 2016, 3:07 am
#10
Join Date: Oct 2015
Location: UK
Programs: BA EC
Posts: 524
It is terrible, as I have 5 bookings ahead, most are D or I classes, and all cannot choose the seats! I have already tried to change bundle fare booking out of my CX DM number! But still not allowed to choose the seats!
Called MPC, and they just told already report to IT department five days ago...... How poor!
Called MPC, and they just told already report to IT department five days ago...... How poor!
CX website really terrible...
Jun 28, 2016, 4:41 am
#13
Join Date: Nov 2007
Location: Beijing
Posts: 349
PRoblem here too:
Just looked to change my seat in Y which maybe restricted, as I am S class on this flight, but normally as MPC Silver, it should be no problem.
Just have an assigned seat, but no option to change it… ha.
Just looked to change my seat in Y which maybe restricted, as I am S class on this flight, but normally as MPC Silver, it should be no problem.
Just have an assigned seat, but no option to change it… ha.
Jun 28, 2016, 6:13 am
#14
Join Date: Dec 2006
Location: Bangkok, Kuala Lumpur
Programs: AA EXP, CX MPC Green, DL Gold, TG ROP Gold, TK Elite
Posts: 101
I am totally baffled. Have 2 separate bookings, both made at Cathay's website.
The booking in business class (I) where I've entered my OW Sapphire (AB) number currently doesn't allow a change of seat. But my other booking in economy (H) which has my MPC Green attached to it, does.
The booking in business class (I) where I've entered my OW Sapphire (AB) number currently doesn't allow a change of seat. But my other booking in economy (H) which has my MPC Green attached to it, does.