Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Cathay Pacific | Cathay
Reload this Page >

The Marco Polo Club / Asia Miles FAQs

Community
Wiki Posts
Search
Old Apr 17, 2016, 11:13 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sxc
Discussion on April 2016 changes: MPC Changes April 2016

What is the difference between The Marco Polo Club and Asia Miles?

The Marco Polo Club (MPC) is Cathay Pacific’s official loyalty programme. The Marco Polo Club gives you benefits for being loyal (eg lounge access, extra baggage). Members of The Marco Polo Club are automatically enrolled as Asia Miles members.

Asia Miles (AM) is the travel reward program where you can earn “mileage currency” (Asia Miles) for a variety of activities and spend that currency on a variety of rewards. You collect Asia Miles when you fly with CX, its partner airlines and other oneworld airlines. You can also collect Asia Miles on hotel stays, holidays and car rental, and when you're shopping, through deals with a wide range of partners. You can then spend them on flights and upgrades, and other lifestyle redemptions. You do not need to be a member of The Marco Polo Club to earn Asia Miles.

================================================== =====

Marco Polo Club FAQs:


Cathay Pacific’s Marco Polo Club homepage: https://www.cathaypacific.com/cx/en_...roduction.html



How do I become a member of The Marco Polo Club?

You can join The Marco Polo Club by enrolling online at the Cathay Pacific website, and paying a joining fee of USD 100. This will enrol you into the entry-level of MPC which is Green.

If you are based in Hong Kong, you can apply for the American Express Cathay Pacific Credit Card which will waive your first year fee for entry to MPC. After your first year, you need to renew your MPC membership like any other MPC member, regardless of your Amex spending.



Club Points:

Club points are separate and different to Asia Miles. Club points are used to measure your eligibility for the various MPC tiers, and are earned by flying only. You can earn club points whenever you fly in eligible fare classes with Cathay Pacific, Dragonair or any oneworld alliance airlines. Club points are calculated based on a combination of airline, cabin, fare class and distance travelled.

To see how many club points you will earn, look at the club points earning table on the Cathay Pacific website: https://www.cathaypacific.com/cx/en_HK/frequent-flyers/about-the-club/earning-club-points.html



Marco Polo Club Tiers:

There are four primary membership tiers in the MPC:

Green entry level
Silver equivalent to oneworld Ruby
Gold equivalent to oneworld Sapphire
Diamond equivalent to oneworld Emerald

In addition to this, there is Diamond Plus which is provided to the top 1% of members based on their actual CX spend, and Diamond Invitation which is invitation-only.



Green Tier Benefits:
  • Designated Marco Polo Club check-in counters
  • Priority Boarding


Silver Tier Benefits:
  • Extra-legroom seat reservation free of charge
  • Advanced seat reservation free of charge
  • Priority Waitlisting
  • Business Class counter check-in
  • Priority Boarding
  • 10kg additional checked baggage allowance
  • 10kg special cabin baggage allowance
  • Priority baggage handling
  • Cathay Pacific and Dragonair Business Class lounge access when departing on flights marketed and operated by Cathay Pacific or Dragonair


Gold Tier Benefits:
  • Extra-legroom seat reservation free of charge
  • Advanced seat reservation free of charge
  • Priority Waitlisting
  • Guaranteed Economy class seat in Y fare class when reserved at least 72 hours in advance
  • Business Class counter check-in
  • Priority Boarding
  • 15kg (or 1PC) additional checked baggage allowance
  • 10kg special cabin baggage allowance
  • Priority baggage handling
  • Cathay Pacific and Dragonair Business Class lounge access when departing on flights marketed and operated by Cathay Pacific, Dragonair or oneworld carriers. One guest may accompany the member into the lounge.
  • Arrival Lounge access – no guests.



Diamond Tier Benefits:

In addition to the Gold tier benefits, Diamond members enjoy:
  • Guaranteed Economy class seat in Y fare class when reserved at least 24 hours in advance
  • Guaranteed Premium Economy class seat in W fare class when reserved at least 24 hours in advance
  • Guaranteed Business class seat in J fare class when reserved at least 24 hours in advance
  • First Class counter check-in
  • 20kg (or 1PC) additional checked baggage allowance
  • 15kg special cabin baggage allowance
  • Cathay Pacific First Class lounge access when departing on flights marketed and operated by Cathay Pacific, Dragonair or oneworld carriers. Two guests may accompany the member into the lounge.



How do I earn status in The Marco Polo Club?

In order to renew or upgrade tiers within a membership year, you need to earn the following amount of club points:

Green – 100 club points

Silver – 300 club points

Gold – 600 club points

Diamond – 1200 club points

A membership year lasts 12 months from the date you have enrolled, renewed, upgraded or downgraded into your current tier. Upon renewal, upgrade or downgrade, your club points will automatically be reset to zero and a new membership year begins.

You cannot achieve Gold or Diamond status by simply earning 600 or 1200 club points within a single 12 month period. This is due to your membership year resetting upon each tier upgrade.

For example:

When you join MPC, you start with zero club points and Green status. Let’s say this is January 2017. You now have 12 months to either:
  • Earn 100 club points to renew Green or
  • Earn 300 club points to achieve Silver Status

If you earn 300 club points by March 2017, you are upgraded to Silver status, and your membership year and club point balance is reset to zero. You now have 12 months (until March 2018) to either:
  • Earn 300 club points to renew Silver status or
  • Earn 600 club points to achieve Gold status

If you earn 600 club points by October 2017, you are upgraded to Gold status, and your membership year and club point balance is reset zero again. You now have 12 months (until October 2018) to either:
  • Earn 600 club points to renew Gold status or
  • Earn 1200 club points to achieve Diamond status

Once you reach Diamond status, you need to continue to earn 1200 club points in each subsequent 12 month period in order to renew your status.



I am not going to earn enough miles to requalify at my current tier. Does Cathay do soft landings or will I be sent straight to the tier at which I have enough miles to qualify for?


There is no official soft landing policy. It is possible if you are a Diamond, to go straight back to Green if you fly less than 300 club points in a year. Sometimes soft landings are reported, but it is on a case-by-case basis.



I am a silver, and I am going to fly 590 club points in my current year. Will Cathay be lenient and bump me to Gold?

Based on experience in the pre April 2016 system, it appears that Cathay is not lenient for attaining a new tier. Consider making alternative plans to reach the additional club points before your membership year ends.



I am going to be just shy of requalifying at a certain tier. Will Cathay let me have that tier anyway?
Anecdotal evidence suggests that if you are just short of retaining your current tier before your membership year expires, you will be requalified at that tier on expiry date. There doesn't appear to be a hard and fast rule regarding how much of a shortfall is allowed.

Alternatively, writing in to the Club to explain your circumstances may result in them extending your deadline for requalification.



Mid-Tier Benefits:

Mid-tier benefits are designed to reward members to go beyond their club point renewal level to achieve additional benefits.

Green mid-tier benefits:
  • 200 club points: One Business Class Lounge Pass

Silver mid-tier benefits:
  • 450 club points: Two Business Class Lounge Pass

Gold mid-tier benefits:
  • 800 club points: Two Business Class Lounge Pass
  • 1000 club points: Four Bookable Upgrades (ultra-short, short or medium haul)

Diamond mid-tier benefits:
  • 1400 club points: Two First or Business Class Lounge Pass
  • 600 club points: Four Bookable Upgrades
  • 1800 club points: Complimentary Companion Gold Membership



If I am a Diamond member, will I receive the Gold mid-tier benefits at 800 and 1000 tier points?

No – you only receive the mid-tier benefits of your current membership tier.



Is there any requirement on the underlying booking sub-classes when using a mid-tier bookable upgrade?
Yes, the original flight needs to be booked in an “upgradable” sub-class, the same sub-classes that qualify for Asia Miles upgrades :
  • Economy: Fare classes [Y B H K M] will be upgraded into fare class E
  • Premium Economy: Fare classes [W R] will be upgraded into fare class I
  • Business: Fare classes [J C D I] will be upgraded into fare class A

There needs to be seat availability in your target fare class. For example, if you are ticketed in Business, and you want to upgrade to First Class, there needs to be "A" fare class available for sale.


When do bookable upgrades expire?

Bookable upgrade entitlements must be claimed within 12 months after it has been issued. The departure date of the flight for bookable upgrade is not required to be within 12 months from the date of issuance, however, this date must be 15 to 360 days after the claim date.


If I use a bookable upgrade, do I earn club points and Asia Miles on the original ticket fare class, or the new fare class?

You earn on the new fare class.



Does The Marco Polo Club status match?
MPC generally does not status match to another carrier's elite FFP just because you want one. You may write to the Club with details of your past flying pattern, and they will consider status matches on a case-by-case basis.

For more information , please read this thread: CX Status Match


I am moving to HK - should I consider changing to Asia Miles / Marco Polo Club?

Please see this thread for questions on moving to HK and your choice of loyalty program: Moving to HK master thread




=======================================

Asia Miles FAQs:


What Asia Miles will I earn for a particular flight and fare class?

Please refer to the Asia Miles website for the earning rates on Cathay Pacific and other Airline Partners.

Airline Partner Earning details


What are good credit cards to earn Asia Miles in HK?

See this thread: Best Credit Card Conversion Rates for Asia Miles (HK)

Print Wikipost

The Marco Polo Club / Asia Miles FAQs

Thread Tools
 
Search this Thread
 
Old Jan 16, 2020, 1:33 am
  #166  
 
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,466
First time posting here. I used Asia Miles for the first time today, having researched and booked with it in a matter of hours due to the AMEX 25% transfer bonus and the 10% bonus Asia Miles is running themselves. Some questions I have:

1. I booked YYZ-HKG J, HKG-SFO F with a stop in HKG for 103,800 miles. Business would have been 85,000. How can such a redemption be possible? It's basically an open jaw round trip but the program is cool with it as a one way with stopover. I understand as far as the rules go, why it works, but I am so baffled that they allow such a redemption to be made. If I had stuck with J it would have been only 68k AMEX for round trip J.

2. I had to take CX872 on the return. There was no J or F on the other two flights. I will be fine with this if that's how things go down, but I would like to know if I'm allowed to waitlist a change to one of the other two should space become available while still keeping my confirmed space on this flight.

3. If there's no way to waitlist, is there any better option than just checking for space every day? My concern is that the waitlisting with Asia Miles means there'd never be any space available on those flights ever because there will be a waitlist of people who it gets given to.

Thanks for any help/advice.

EDIT: I just realized they cut the SFO service on the other two flights to an A350 with no F, so I guess my question is irrelevant as there's nothing to change to.

Last edited by nexusCFX; Jan 16, 2020 at 12:54 pm
nexusCFX is offline  
Old Jan 16, 2020, 10:25 pm
  #167  
 
Join Date: May 2014
Location: London
Posts: 115
Hi all,

Trying to help the parents with flights to HKG - London for my brothers graduation. They're trying to keep flight costs low in terms of flights but also travel in some comfort (PEY RT or J on return leg)

What's the best redemption or cash+upgrade?

Or even companion redemption?

Travel dates: Jul 24th +/- a few days to Aug 2nd +/- again.

They've both got about 80k Asia miles each.

Don't have experience with Asia miles booking and availability so would appreciate any advice and pointers!
MrPie is offline  
Old Jan 16, 2020, 11:23 pm
  #168  
Ambassador, Hong Kong and Macau
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
Originally Posted by MrPie
Trying to help the parents with flights to HKG - London for my brothers graduation. They're trying to keep flight costs low in terms of flights but also travel in some comfort (PEY RT or J on return leg)
If I had your circumstances I'll ignore my 80k AM and go for Virgin Premium Economy directly.

VS PE used to be the go-to for the Smith family until they stopped operating the fifth freedom to/from Sydney in 2014.



https://simpleflying.com/british-air...emium-economy/ (Virgin is left, BA is left)
MrPie likes this.
percysmith is online now  
Old Jan 18, 2020, 6:04 am
  #169  
 
Join Date: Jul 2018
Programs: Asia Miles
Posts: 19
Probably a rather stupid question, but I'm planning a trip to New York and trying to put my miles to use. However a business class round ticket would be 170.000 miles, I'm currently only at 140.000, can I already book a waitlist fliy? What happens when I don't have the required points yet when my flight is confirmed? Also can I waitlist multiple flights to increase my chances of getting one?
woutr is offline  
Old Jan 18, 2020, 7:51 am
  #170  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Originally Posted by woutr
Probably a rather stupid question, but I'm planning a trip to New York and trying to put my miles to use. However a business class round ticket would be 170.000 miles, I'm currently only at 140.000, can I already book a waitlist fliy? What happens when I don't have the required points yet when my flight is confirmed? Also can I waitlist multiple flights to increase my chances of getting one?
You can top up your miles: https://www.asiamiles.com/en/account...-up-miles.html

Not sure where you are flying from, but you can also consider redeeming a HKG-JFK-HND/NRT ticket and a separate HND/NRT-HKG ticket, which will require fewer miles.
ernestnywang is offline  
Old Jan 18, 2020, 10:14 am
  #171  
 
Join Date: May 2012
Location: SFO
Programs: AA Platinum, Alaska MVP 75, UA Silver, Starwod/Marriott Plat, Hilton Diamond, Hyatt Platinum
Posts: 42
Hello, this is my first time using Asia miles (transferring AMEX points). This is probably a very basic question but my search did not turn the answer I was looking for so here it goes.

I am trying to book BKK > SFO using miles but website doesn't let me - I have to pick airline but it is grayed out. It becomes clickable when I change my origin to HKG. Is this some sort of Asia Miles routing limitation? I can just book HKG > SFO using miles and buy BKK > HKG leg separately but that sounds silly...
NotAnother is offline  
Old Jan 18, 2020, 4:15 pm
  #172  
 
Join Date: May 2012
Location: SFO
Programs: AA Platinum, Alaska MVP 75, UA Silver, Starwod/Marriott Plat, Hilton Diamond, Hyatt Platinum
Posts: 42
Originally Posted by NotAnother
Hello, this is my first time using Asia miles (transferring AMEX points). This is probably a very basic question but my search did not turn the answer I was looking for so here it goes.

I am trying to book BKK > SFO using miles but website doesn't let me - I have to pick airline but it is grayed out. It becomes clickable when I change my origin to HKG. Is this some sort of Asia Miles routing limitation? I can just book HKG > SFO using miles and buy BKK > HKG leg separately but that sounds silly...
Never mind. I found a path to another booking page and this problem is solved now... I don't know why the initial page was making me pick a specific airline...
NotAnother is offline  
Old Jan 19, 2020, 12:32 am
  #173  
 
Join Date: Jul 2018
Programs: Asia Miles
Posts: 19
Originally Posted by ernestnywang
You can top up your miles:

Not sure where you are flying from, but you can also consider redeeming a HKG-JFK-HND/NRT ticket and a separate HND/NRT-HKG ticket, which will require fewer miles.
Thanks, I could probably get enough by the time of my flight, but wanted to make sure. I'm doing HKG-JFK directly, will take a look at the other routes, wasn;t aware you could do this.
ernestnywang likes this.
woutr is offline  
Old Jan 19, 2020, 9:34 am
  #174  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Originally Posted by NotAnother
Never mind. I found a path to another booking page and this problem is solved now... I don't know why the initial page was making me pick a specific airline...
That page is to calculate mileage requirement and you need to enter the routing flight by flight. Since there's no non-stop BKK-SFO option, it greys out.
ernestnywang is offline  
Old Jan 19, 2020, 8:48 pm
  #175  
 
Join Date: Jun 2017
Location: Hong Kong
Programs: BA Bronze
Posts: 50
Sudden disappear of award inventory?
I was trying to book HKG-TPE 21/2 for 3 people on any class using BA avios. It was wide open when I checked yesterday morning with multiple flights on different class, but when I want to confirm the booking in the afternoon, almost all availability were gone except for one flight. The result using asiamiles showed the same, with no availability even on tailored award except one business class award.
I just want to know if CX will randomly remove award availability, or perhaps there are lots of redemption/revenue booking on one day? I can wait until 2 weeks before the flight where redemption availability will be released, but I just want to know if this is common where a lot of redemption availability are gone suddenly.
Thanks in advance.

Last edited by thomas164; Jan 19, 2020 at 9:08 pm
thomas164 is offline  
Old Jan 19, 2020, 9:17 pm
  #176  
Ambassador, Hong Kong and Macau
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
Originally Posted by thomas164
Sudden disappear of award inventory?
I was trying to book HKG-TPE 21/2 for 3 people on any class using BA avios. It was wide open when I checked yesterday morning with multiple flights on different class, but when I want to confirm the booking in the afternoon, almost all availability were gone except for one flight. The result using asiamiles showed the same, with no availability even on tailored award except one business class award.
I just want to know if CX will randomly remove award availability, or perhaps there are lots of redemption/revenue booking on one day? I can wait until 2 weeks before the flight where redemption availability will be released, but I just want to know if this is common where a lot of redemption availability are gone suddenly.
Thanks in advance.
Normally happens on a Friday and restored on Tuesday, but being the week before CNY it can be removed for that too. Then you have to wait til after 3/2 for it to come back.
thomas164 likes this.
percysmith is online now  
Old Jan 19, 2020, 9:57 pm
  #177  
 
Join Date: Jun 2017
Location: Hong Kong
Programs: BA Bronze
Posts: 50
Originally Posted by percysmith
Normally happens on a Friday and restored on Tuesday, but being the week before CNY it can be removed for that too. Then you have to wait til after 3/2 for it to come back.
Thanks! I was originally quite worried, wondering what happened to all the availability.
thomas164 is offline  
Old Jan 19, 2020, 10:07 pm
  #178  
 
Join Date: Jun 2004
Location: Hong Kong
Programs: CX MPC
Posts: 592
Originally Posted by percysmith
Normally happens on a Friday and restored on Tuesday, but being the week before CNY it can be removed for that too. Then you have to wait til after 3/2 for it to come back.
Very interesting. So CX yanks reward availability over the weekend? For what purpose?
dannyhk is offline  
Old Jan 19, 2020, 10:13 pm
  #179  
Ambassador, Hong Kong and Macau
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
Originally Posted by dannyhk
very interesting. So cx yanks reward availability over the weekend? For what purpose?
週末驚喜價
G-CIVC and thomas164 like this.
percysmith is online now  
Old Jan 20, 2020, 6:11 pm
  #180  
 
Join Date: Jan 2020
Programs: Marco Polo Club
Posts: 7
-Posted in a new Thread-

Hello, it's my first time posting here on FlyerTalk. Glad to have gained all the different know-hows!
I have a couple of questions regarding my upcoming flights:

1. Whether I can have my Air Passenger Duty (APD) levied by the UK Gov removed
I made a one-way redemption ticket, with a stopover of 5 days in CX terminology.
HKG-LHR-HND (CX255 / JL44 in F)

Upon arriving LHR in a couple of hours, I will be on a separate BA revenue round-trip to LIS (ie. different PNR).
LHR-LIS LIS-LHR (BA Y)
When I return to LHR, there will be just a couple of hours before connecting to the second segment of HKG-LHR-HND. There is less than 24 hours that I stay in the UK before my flight.

As I've already redeemed HKG-LHR-HND so I've already paid the hefty APD. I'd like to know whether I can have the duty refunded.

2. Regarding the MPC Club Tier Qualification Requirements
I'm currently a MPC GR member and will do some clubpoints run in MH. I've read a requirement as follows:
In addition to these points, the member must fly at least one eligible sector on Cathay Pacific or Cathay Dragon.

I wonder if an award ticket (like the CX255 above) instead of revenue ticket on CX does the job...

Thank you so much for helping me out in advance!

Last edited by VZ9733; Jan 21, 2020 at 8:08 pm Reason: Posted in a new thread because this may be irrelevant to MPC/AM FAQ
VZ9733 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.