Does CX treat OWE better than CX Gold??
Mar 2, 2016, 10:48 pm
#1
Original Poster
Join Date: Jan 2016
Location: Taiwan
Programs: CX DM (OWE), Accor Gold
Posts: 379
Does CX treat OWE better than CX Gold??
I just read this
http://www.flyertalk.com/forum/catha...x-jfk-yvr.html
Kinda of jealous because being a Gold, I have never been treated like that before. It raises my curiosity- does CX treat OWE better than CX Gold?
This thing is – my flights could only reach CX GO, not DM. However, if I choose another OW programme, there is no problem for me to catch OWE. Please share your ideas, thanks.
http://www.flyertalk.com/forum/catha...x-jfk-yvr.html
Kinda of jealous because being a Gold, I have never been treated like that before. It raises my curiosity- does CX treat OWE better than CX Gold?
This thing is – my flights could only reach CX GO, not DM. However, if I choose another OW programme, there is no problem for me to catch OWE. Please share your ideas, thanks.
Mar 2, 2016, 11:04 pm
#2
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
Apparently, yes onboard (or at least for Y class...) but no for op-ups
And it might depend on how elite heavy the flight is, if there are 50 DMs on board then it probably won't make a difference
Whether to ditch CX is a personal pref I guess. CX's redeemable miles earning sucks too much compared to AA, so I never bothered getting MPC status although the majority of my long haul travel are with CX in premium cabins.
And it might depend on how elite heavy the flight is, if there are 50 DMs on board then it probably won't make a difference
Whether to ditch CX is a personal pref I guess. CX's redeemable miles earning sucks too much compared to AA, so I never bothered getting MPC status although the majority of my long haul travel are with CX in premium cabins.
Mar 3, 2016, 12:32 am
#3
Join Date: Aug 2010
Location: SYD
Programs: QF WP
Posts: 1,799
As an OWE, I get treated quite well on CX. It's a bit like a DM-minus, in a sense. I also get the occasional op-up as well, although there are some routes where they can be quite DM heavy. In such cases, you'll just feel like another normal pax.
Mar 3, 2016, 1:15 am
#4
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
I just read this
http://www.flyertalk.com/forum/catha...x-jfk-yvr.html
Kinda of jealous because being a Gold, I have never been treated like that before. It raises my curiosity- does CX treat OWE better than CX Gold?
This thing is – my flights could only reach CX GO, not DM. However, if I choose another OW programme, there is no problem for me to catch OWE. Please share your ideas, thanks.
http://www.flyertalk.com/forum/catha...x-jfk-yvr.html
Kinda of jealous because being a Gold, I have never been treated like that before. It raises my curiosity- does CX treat OWE better than CX Gold?
This thing is – my flights could only reach CX GO, not DM. However, if I choose another OW programme, there is no problem for me to catch OWE. Please share your ideas, thanks.
Mar 3, 2016, 1:29 am
#5
Join Date: May 2012
Location: Los Angeles
Programs: CX GO (in hibernation mode), AA EXP, SPG GO, HH DM
Posts: 316
I'd have to agree that cx treats OWE better than their own GO. Only benefit I have as CX GO is that I can utilize AA lounges when flying domestic within the US but other than that nothing special as a CX GO over the past 3 years. I've over heard quite a few EXP's being ecstatic about getting the bump to J while we were boarding but yet nothing for me. Of course I have also been getting the red light as they scanned my BP but later just a thank you
Last edited by dek526; Mar 3, 2016 at 5:52 am
Mar 3, 2016, 7:35 am
#6
Join Date: Feb 2011
Posts: 5,797
CX supposedly keeps tabs on all OWE/OWS who travel with them, so it may be the case that they make an effort with a OWE who spends more time on CX than a CX Gold does. For example I'm on 45,000 miles already this year not taking into account any cabin bonuses, but I stay with BA because I won't be in HK forever. I get treated fairly well but not as well as my other half who is DM.
Mar 3, 2016, 7:02 pm
#7
Original Poster
Join Date: Jan 2016
Location: Taiwan
Programs: CX DM (OWE), Accor Gold
Posts: 379
I'd have to agree that cx treats OWE better than their own GO. Only benefit I have as CX GO is that I can utilize AA lounges when flying domestic within the US but other than that nothing special as a CX GO over the past 3 years. I've over heard quite a few EXP's being ecstatic about getting the bump to J while we were boarding but yet nothing for me. Of course I have also been getting the red light as they scanned my BP but later just a thank you
If this happened to me, I would kindly write an email to MPC to express my "disappointment". As far as I know, for each op-up, CX ground crew must follow CX own op-up policy and write report to explain why this passenger get op-up. Im sure MPC would investigate your case and give you proper answer.
Mar 3, 2016, 7:17 pm
#8
Original Poster
Join Date: Jan 2016
Location: Taiwan
Programs: CX DM (OWE), Accor Gold
Posts: 379
I think CX treat other OWE/OWS too well, when other OW partners dont treat CX elite members in the same way.. I also feel that CX should pay more attention on their own elite members onboard, rather than other OWE/OWS....
Last edited by wyskevin; Mar 3, 2016 at 7:41 pm
Mar 3, 2016, 7:52 pm
#10
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
We don't know how CX prioritises op-ups anymore since they went to a "revenue" system. Personally I used to see a steady stream of op-ups as a Gold but since the new system was announced quietly here on FT have not had any op-ups.
http://www.flyertalk.com/forum/catha...civ-score.html
http://www.flyertalk.com/forum/catha...civ-score.html
Mar 3, 2016, 9:02 pm
#11
Join Date: Oct 2012
Location: LCA/KUL/RGN
Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,189
I think CX treat other OWE/OWS too well, when other OW partners dont treat CX elite members in the same way.. I also feel that CX should pay more attention on their own elite members onboard, rather than other OWE/OWS....
So unless you create a alliance wide recognition of status on board (which would be welcome),nothing is going to change.
Mar 3, 2016, 10:01 pm
#12
Join Date: May 2012
Location: Los Angeles
Programs: CX GO (in hibernation mode), AA EXP, SPG GO, HH DM
Posts: 316
Doesnt CX GO get higher priority op-up than OWEs on CX flights??
If this happened to me, I would kindly write an email to MPC to express my "disappointment". As far as I know, for each op-up, CX ground crew must follow CX own op-up policy and write report to explain why this passenger get op-up. Im sure MPC would investigate your case and give you proper answer.
If this happened to me, I would kindly write an email to MPC to express my "disappointment". As far as I know, for each op-up, CX ground crew must follow CX own op-up policy and write report to explain why this passenger get op-up. Im sure MPC would investigate your case and give you proper answer.
Mar 4, 2016, 10:16 am
#13
Join Date: Aug 2005
Location: The KUL city
Programs: AA Lifetime Plat, TK Elite+
Posts: 2,663
CX DM (and other OWEs) get a free drink and snack whilst flying AA Y 
My OWE on CX has almost always been exceptionally good. Personal greeting from the ISM and always a "thank for you flying with us again". I was curious and asked them how they knew I was a returning pax and they told me the iPad has all my info. Not too sure how CX tracks my flying with them since I only use my AA EXP number (do they track OAL FFP too?).
My OWE on CX has almost always been exceptionally good. Personal greeting from the ISM and always a "thank for you flying with us again". I was curious and asked them how they knew I was a returning pax and they told me the iPad has all my info. Not too sure how CX tracks my flying with them since I only use my AA EXP number (do they track OAL FFP too?).
Mar 5, 2016, 12:54 pm
#14
Join Date: Aug 2006
Location: Sydney, Australia
Programs: QFWP, Hyatt Diamond, SPG Plat, HHonors Diamond
Posts: 203
Erm, isn't that how it should be? OWE > OWS.
I'm QF Platinum, but if I was a QF Gold, I'd probably expect other OWEs (e.g. EXP, CX DM) to receive op ups over me.
If you're a CX Gold, and have the flying to reach OWE in another program, then maybe consider switching! First check-in, First lounge access, better chance of op-ups across the network etc...make OWE the winner everytime, IMO. Even if CX do treat their own relatively well.
Cheers,
Febs2.
I'm QF Platinum, but if I was a QF Gold, I'd probably expect other OWEs (e.g. EXP, CX DM) to receive op ups over me.
If you're a CX Gold, and have the flying to reach OWE in another program, then maybe consider switching! First check-in, First lounge access, better chance of op-ups across the network etc...make OWE the winner everytime, IMO. Even if CX do treat their own relatively well.
Cheers,
Febs2.
Mar 5, 2016, 8:53 pm
#15
Join Date: Dec 2008
Location: Hong Kong
Programs: CX DM
Posts: 1,140
We don't know how CX prioritises op-ups anymore since they went to a "revenue" system. Personally I used to see a steady stream of op-ups as a Gold but since the new system was announced quietly here on FT have not had any op-ups.
http://www.flyertalk.com/forum/catha...civ-score.html
http://www.flyertalk.com/forum/catha...civ-score.html
Last edited by KACommuter; Mar 5, 2016 at 9:03 pm