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-   -   Worst case of DYKWIA... (https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1724208-worst-case-dykwia.html)

CX HK Nov 13, 15 10:08 am

Worst case of DYKWIA...
 

Shocking and appalling - this riles me up beyond words. Anyone seen this incident before? Any follow up?

Doc Savage Nov 13, 15 10:14 am

Hipster d-bag. Looks like his pants are too tight, choking off blood to his brain.

wrldtrav2013 Nov 13, 15 10:28 am


Originally Posted by CX HK (Post 25707986)
https://www.youtube.com/watch?v=qDkdh6JFQIY

Shocking and appalling - this riles me up beyond words. Anyone seen this incident before? Any follow up?

Before passing any judgement I think its best to know that there are always different sides to the story. I’m not going to say his behaviour was acceptable but you don’t know the back story proceeding up to when the video was filmed. Now a days every thinks that they’re the paps because they have a camera phone. I was in a similar situation at HKG before where the GA was not being helpful and wouldn’t book me on a flight to NYC on UA even though it hadn’t left the gate and the next CX flight going to NYC was 4 hours away. Basically I had to lose my temper before the GA acknowledged the situation. Some people who work at CX are just stubborn and refuse to be helpful; poor behaviour and a big fuss is the only way to get things moving. Outport GA’s are much more helpful and understanding.

sebastiansw3 Nov 13, 15 10:30 am

It is never, ever acceptable to use language such at this towards a member of staff - whatever has gone wrong. If it had happened in the UK or the US they would have been arrested and/or denied boarding - quite rightly. I hope CX banned the lot of them for life and had I been in the lounge at the same time I would told them to behave in no uncertain terms.

CX828 Nov 13, 15 10:31 am

Awful display of behaviour.

1) I would arrest him for verbally abusing CX staff (regardless of if he found them helpful or not)

2) I would have him thrown out of the lounge

3) I would have him banned from flying CX again after finishing his ticket

4) I would have HK Airport police escort him out asap


No need to behave like that no matter what has happened. And think about all the other people in the lounge who have a right to be there.... I could just say to him myself: "I havent flown First Class from SFO to sit in a premium lounge and have to witness that...."

lcpteck Nov 13, 15 10:33 am


Originally Posted by sebastiansw3 (Post 25708089)
It is never, ever acceptable to use language such at this towards a member of staff - whatever has gone wrong.

+1

CX HK Nov 13, 15 10:40 am


Originally Posted by sebastiansw3 (Post 25708089)
If it had happened in the UK or the US they would have been arrested and/or denied boarding - quite rightly.

Quite correct - which is why I am highlighting this case and hopefully can bring more information to light. The tolerance shown by staff and police here does not mean the stereotypical boorish expat behavior can continue.

maortega15 Nov 13, 15 10:44 am

They didn't sound Australian to me. Sounded more like a typical American. Americans have a habit of going off like that. But I digress.

Either way, awful display of behavior indeed. Then again, you have folks at customer service going off like that too.

percysmith Nov 13, 15 10:47 am

Moody Drunk [Australian] Lawyers In Hong Kong Cathay First Class Lounge
Phil Stone
Published on Feb 18, 2015
Little children throwing a tantrum and yes the Police did arrive...
No comments to display

Probably Police escorted the pax to plane but did not press charges. Didn't hear about this guy being arraigned for trial.

Yes the guy was repulsive but really IRROPs can be so hard to deal with for the uninitiated, which I will give the benefit of the doubt for the tight pants guy for.

sebastiansw3 Nov 13, 15 10:51 am


Originally Posted by percysmith (Post 25708162)
Yes the guy was repulsive but really IRROPs can be so hard to deal with for the uninitiated, which I will give the benefit of the doubt for the tight pants guy for.

You're far too kind. Whatever the problem his behaviour was utterly inexcusable. If he worked for me and I came across this he'd be fired.

CX HK Nov 13, 15 11:00 am

I'm from HK, born and raised. I understand the terrible level of service this city unfortunately has. But it doesn't excuse this type of verbal assault, one that the man in the video knows he could get away with in HK yet would find himself in a very different situation had this been in - as aforementioned - the US or UK or even Australia.

Doc Savage Nov 13, 15 11:03 am


Originally Posted by maortega15 (Post 25708153)
They didn't sound Australian to me. Sounded more like a typical American. Americans have a habit of going off like that. But I digress.

Either way, awful display of behavior indeed. Then again, you have folks at customer service going off like that too.

You have both an atrocious ear for accents and atrocious prejudice.


“It's better to keep your mouth shut....”

― Mark Twain

CX HK Nov 13, 15 11:05 am

Though slightly off topic, to be fair, he did have a North American accent while the person filming the video had an Australian topic.

Can we submit this to Apple Daily or Coconuts? They seem to like posting this kind of stuff..

wrldtrav2013 Nov 13, 15 11:17 am


Originally Posted by CX HK (Post 25708266)
Though slightly off topic, to be fair, he did have a North American accent while the person filming the video had an Australian topic.

Can we submit this to Apple Daily or Coconuts? They seem to like posting this kind of stuff..

What is submitting this to Apple Daily or Coconuts going to accomplish? The situation has already been dealt with, its not like he’s some internationally famed lawyer either. Best to not give people the attention they deserve.

Honkygal Nov 13, 15 12:40 pm

Guy ranting definitely not Australian. Guy talking at end Australian or maybe NZ - slight twang. Doubt they are lawyers - don't sound intelligent.

No excuses for this behaviour.


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