Last edit by: sxc
Related threads:
What are the best value segments under the new system?
Switching out of Marco Polo: What do you choose and why?
FAQs as answered by AgencyGuy:
When will the mid-tier benefits be awarded?
They will be awarded as the member hits the mid-tier milestone. Not at the end of the membership year. These will be valid for a year commencing the day they are granted. No points are deduced when members are awarded these benefits.
Does that mean a member reaching 1800 tier points will get all three mid-tier benefits?
Yes, each benefit will be made available as the member hits the 1400, 1600 and 1800 point milestones
What mid-tier benefits will be awarded as of the conversion date of 15 April 2016?
The mid-tier benefits will kick in automatically after 15th April, if your converted club points balance exceeds the mid-tier thresholds. So for a Diamond tier member, if your converted balance is 1800 points you will immediately have access to two first class lounge guest passes, four bookable upgrades and one companion Gold card.
A Gold member on his/her way to Diamond pick up four short/medium upgrades along the way, but a renewing Diamond gets nothing?
You are correct, Silver, Gold or Diamond members on their way to renewal, dont get additional benefits until they reach the mid-tier thresholds. But they will get there, I guess the benefits are designed to recognize members who go the extra mile after they have passed their renewal thresholds.
Is there any requirement on the underlying booking sub-classes when using a mid-tier upgrade "coupon"?
Yes, the original flight needs to be booked in an upgradable sub-class, the same sub-classes that qualify for Asia Miles upgrades
Is economy upgraded to Premium Economy or business for flights with Premium Economy?
It is always a one class upgrade so Economy to Premium Economy, if a flight does not have Premium Economy then the upgrade is to Business.
Are the sub-classes for the upgraded bookings A, I, and E (if applicable)?
I dont know what these subclasses are yet other than that they will be revenue instead of redemption sub-classes. I guess they will be announced later.
What miles will be awarded for a flight upgraded using a upgrade coupon? The original ticket class, or the upgraded class?
I understand that both points and miles will be credited based on the upgraded class.
Green Re-Qualification
For Green members, if their membership year ends before 15 April 2016, like now, their membership will automatically be renewed. If their membership ends after 15 April and they have ANY club points at that time, they will be automatically renewed for another year (even if they are below 100 pts). If their membership ends after 15 April and they have no club points at that time, they will lose their Green membership or have the option of paying the US$100 fee to renew.
What are the best value segments under the new system?
Switching out of Marco Polo: What do you choose and why?
FAQs as answered by AgencyGuy:
When will the mid-tier benefits be awarded?
They will be awarded as the member hits the mid-tier milestone. Not at the end of the membership year. These will be valid for a year commencing the day they are granted. No points are deduced when members are awarded these benefits.
Does that mean a member reaching 1800 tier points will get all three mid-tier benefits?
Yes, each benefit will be made available as the member hits the 1400, 1600 and 1800 point milestones
What mid-tier benefits will be awarded as of the conversion date of 15 April 2016?
The mid-tier benefits will kick in automatically after 15th April, if your converted club points balance exceeds the mid-tier thresholds. So for a Diamond tier member, if your converted balance is 1800 points you will immediately have access to two first class lounge guest passes, four bookable upgrades and one companion Gold card.
A Gold member on his/her way to Diamond pick up four short/medium upgrades along the way, but a renewing Diamond gets nothing?
You are correct, Silver, Gold or Diamond members on their way to renewal, dont get additional benefits until they reach the mid-tier thresholds. But they will get there, I guess the benefits are designed to recognize members who go the extra mile after they have passed their renewal thresholds.
Is there any requirement on the underlying booking sub-classes when using a mid-tier upgrade "coupon"?
Yes, the original flight needs to be booked in an upgradable sub-class, the same sub-classes that qualify for Asia Miles upgrades
Is economy upgraded to Premium Economy or business for flights with Premium Economy?
It is always a one class upgrade so Economy to Premium Economy, if a flight does not have Premium Economy then the upgrade is to Business.
Are the sub-classes for the upgraded bookings A, I, and E (if applicable)?
I dont know what these subclasses are yet other than that they will be revenue instead of redemption sub-classes. I guess they will be announced later.
What miles will be awarded for a flight upgraded using a upgrade coupon? The original ticket class, or the upgraded class?
I understand that both points and miles will be credited based on the upgraded class.
Green Re-Qualification
For Green members, if their membership year ends before 15 April 2016, like now, their membership will automatically be renewed. If their membership ends after 15 April and they have ANY club points at that time, they will be automatically renewed for another year (even if they are below 100 pts). If their membership ends after 15 April and they have no club points at that time, they will lose their Green membership or have the option of paying the US$100 fee to renew.
Changes to MPC announced for 15 Apr 2016
#752
#753
#754
Join Date: Jan 2011
Posts: 2,323
Hi CX HK
The Lifetime Miles are the miles flown since you joined. Since the cutover to the new club points crediting approach, these will be the actual miles flown without any class bonus. Theyve kept it in as they know its something people like to track and it gives a feel for how far they have flow with the club over the years.
Best Regards
The Lifetime Miles are the miles flown since you joined. Since the cutover to the new club points crediting approach, these will be the actual miles flown without any class bonus. Theyve kept it in as they know its something people like to track and it gives a feel for how far they have flow with the club over the years.
Best Regards
#755
#756
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
http://downloads.cathaypacific.com/c.../index.htm#/4/
#757
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
I doubt call centre staff are going to know about their CRM efforts. Have a look at page 4 of this:
http://downloads.cathaypacific.com/c.../index.htm#/4/
http://downloads.cathaypacific.com/c.../index.htm#/4/
Long story short, I wasn't able to add my existing (plethora of) reservations to the registered account and was told not to bother anymore
PS i called HK IT assistance, if that makes a difference
#758
Join Date: Feb 2011
Posts: 5,797
#759
Join Date: Oct 2014
Programs: IHG Spire, Marriott
Posts: 574
I must apologise but I'm the dykwia GR that's holding up the J boarding queue.
Did a search on this thread but nothing came up,
was wondering if anyone actually got kicked out of MPC? As in losing their GR status under the new program?
Haven't flown with CX recently since competitors have better rates,
will change my next flight to CX if that allows me to keep annoying elites at the check-in counter.
Did a search on this thread but nothing came up,
was wondering if anyone actually got kicked out of MPC? As in losing their GR status under the new program?
Haven't flown with CX recently since competitors have better rates,
will change my next flight to CX if that allows me to keep annoying elites at the check-in counter.
#760
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
I think we are going to have to wait a year before we hear of stories of Greens being kicked out. There was a post somewhere up thread that said CX was allowing people to renew as long as they had some club points (not zero), and this was a one-off waiver.
Green Re-Qualification
For Green members, if their membership year ends before 15 April 2016, like now, their membership will automatically be renewed. If their membership ends after 15 April and they have ANY club points at that time, they will be automatically renewed for another year (even if they are below 100 pts). If their membership ends after 15 April and they have no club points at that time, they will lose their Green membership or have the option of paying the US$100 fee to renew.
For Green members, if their membership year ends before 15 April 2016, like now, their membership will automatically be renewed. If their membership ends after 15 April and they have ANY club points at that time, they will be automatically renewed for another year (even if they are below 100 pts). If their membership ends after 15 April and they have no club points at that time, they will lose their Green membership or have the option of paying the US$100 fee to renew.
#761
Join Date: Oct 2014
Programs: IHG Spire, Marriott
Posts: 574
If someone can confirm I will get kicked out, I can do a short-haul to generate activity. Wondering if kicked out of MPC means kicked out of Insights too..
I've been unlucky my whole life.. guess this adds to the list.
#762
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Is there really any benefit to being a green member for you if you don't actually fly CX? I wouldn't be spending what seems like at least $1k to get benefits like priority boarding when you haven't flown CX for a long time.
#763
Join Date: Oct 2014
Programs: IHG Spire, Marriott
Posts: 574
While other airlines has been fun for regional flights. I still rely on CX for long-haul. Would be a shame to loose the basic membership with an airline I grew up with.
Guess CX does not see the relationship the same way as I do.
Other than that, I'd hate to be kicked out of Insights..
#764
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,671
Yep, maybe I'm about to become the first one? I didn't fly with CX at all this year. My membership year ends May 2016. Their email made it quite clear I need something to retain GR.
If someone can confirm I will get kicked out, I can do a short-haul to generate activity. Wondering if kicked out of MPC means kicked out of Insights too..
Membership Details (01 Jun 2015 - 31 May 2016)
I've been unlucky my whole life.. guess this adds to the list.
If someone can confirm I will get kicked out, I can do a short-haul to generate activity. Wondering if kicked out of MPC means kicked out of Insights too..
Membership Details (01 Jun 2015 - 31 May 2016)
I've been unlucky my whole life.. guess this adds to the list.