Peninsula HKG lounge catering contract not renewed, Plaza Premium replacement
Jul 21, 2015, 8:26 am
#1
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Peninsula HKG lounge catering contract not renewed, Plaza Premium replacement
國泰貴賓候機室與半島結束18年合作關係
http://s.nextmedia.com/realtime/a.ph...647&a=54000643
國泰機場貴賓室轉手管理 340員工料受影響
http://hk.on.cc/hk/bkn/cnt/news/2015...4e3deb1e7f4fac
Existing contract will run to 30 Apr 16.
My money is on Plaza Premium taking over all five lounges.
http://s.nextmedia.com/realtime/a.ph...647&a=54000643
國泰機場貴賓室轉手管理 340員工料受影響
http://hk.on.cc/hk/bkn/cnt/news/2015...4e3deb1e7f4fac
Existing contract will run to 30 Apr 16.
My money is on Plaza Premium taking over all five lounges.
Last edited by percysmith; Jul 21, 2015 at 9:11 pm
Jul 21, 2015, 8:39 am
#2
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Percy, could you remind me/us which of the existing lounges are HKSH ("Peninsula Consulting" or whatever they call it), Plaza Premium, or other? IIRC at least one is already Plaza Premium, no?
Jul 21, 2015, 8:51 am
#4
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I simply do not understand what CX management is thinking. Catering in J is already getting worse, with continental breakfast being introduced on long haul flights such as DOH-HKG.
Now, the lounge contract with Peninsula is not renewed. I think all these cost cutting measures are just turning loyal customers away. CX just knows how to charge a premium but provides sub-par services.
CX's management needs to wake up! They are destroying the brand which has been famous in the world in the past 60+ years.
Now, the lounge contract with Peninsula is not renewed. I think all these cost cutting measures are just turning loyal customers away. CX just knows how to charge a premium but provides sub-par services.
CX's management needs to wake up! They are destroying the brand which has been famous in the world in the past 60+ years.
Jul 21, 2015, 8:59 am
#5
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Well maybe they're getting MO to do the catering. Or LSG. Or even Accor from the QF lounge.
But other FTers/hongkongcard.comer have also suggested CDC or Maxims. Maybe we're lucky to have PPL.
But other FTers/hongkongcard.comer have also suggested CDC or Maxims. Maybe we're lucky to have PPL.
Jul 21, 2015, 9:09 am
#6
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Yes, I'll be happy with MO (or their own brands, Upper House etc). But realistically, as well as we know CX, the chance is pretty slim...
Jul 21, 2015, 9:38 am
#7
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I must say the standards have declined a lot - the F lounge 10 years ago served better food than the F lounge now (I'm referring specifically to the Wing). The Wing serves canteen level food - boring and uninspired and repetitive.
I now go to the QF lounge when I'm in HKG. Much better salads which show some thought having gone into it. CX's salads are just sad pieces of vegetables. BA recently served a Peking duck salad with baby asparagus spears and cucumber - and another salad with gorgeous Japanese style soft-boiled eggs.
Now that CX are dropping Peninsula, I'm hoping for an improvement in food quality but I'm not hopeful. The Bridge does quite good main courses and I'll be quite happy if PP takes over...
Is CX on a race to the bottom? Or perhaps they want to align the quality of their food inflight with the level in the lounges?
I now go to the QF lounge when I'm in HKG. Much better salads which show some thought having gone into it. CX's salads are just sad pieces of vegetables. BA recently served a Peking duck salad with baby asparagus spears and cucumber - and another salad with gorgeous Japanese style soft-boiled eggs.
Now that CX are dropping Peninsula, I'm hoping for an improvement in food quality but I'm not hopeful. The Bridge does quite good main courses and I'll be quite happy if PP takes over...
Is CX on a race to the bottom? Or perhaps they want to align the quality of their food inflight with the level in the lounges?
Last edited by Psychiatrist; Jul 21, 2015 at 9:04 pm Reason: QF lounge, not BA lounge!
Jul 21, 2015, 9:45 am
#8
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The pier f is very nice if uve had a chance. And it says peninsula catering at the bottom of the menu.
Otoh, wing f haven is crap w terrible staffing. Table next to me n myself were both complaining the lack of water whilst seated!
The pier f is very nice if uve had a chance. And it says peninsula catering at the bottom of the menu.
Otoh, wing f haven is crap w terrible staffing. Table next to me n myself were both complaining the lack of water whilst seated!
Jul 21, 2015, 9:48 am
#10
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I must say the standards have declined a lot - the F lounge 10 years ago served better food than the F lounge now (I'm referring specifically to the Wing). The Wing serves canteen level food - boring and uninspired and repetitive.
I now go to the BA lounge when I'm in HKG. Much better salads which show some thought having gone into it. CX's salads are just sad pieces of vegetables. BA recently served a Peking duck salad with baby asparagus spears and cucumber - and another salad with gorgeous Japanese style soft-boiled eggs.
Now that CX are dropping Peninsula, I'm hoping for an improvement in food quality but I'm not hopeful. The Bridge does quite good main courses and I'll be quite happy if PP takes over...
Is CX on a race to the bottom? Or perhaps they want to align the quality of their food inflight with the level in the lounges?
I now go to the BA lounge when I'm in HKG. Much better salads which show some thought having gone into it. CX's salads are just sad pieces of vegetables. BA recently served a Peking duck salad with baby asparagus spears and cucumber - and another salad with gorgeous Japanese style soft-boiled eggs.
Now that CX are dropping Peninsula, I'm hoping for an improvement in food quality but I'm not hopeful. The Bridge does quite good main courses and I'll be quite happy if PP takes over...
Is CX on a race to the bottom? Or perhaps they want to align the quality of their food inflight with the level in the lounges?
The issue is not really who will be the next caterer (Penn might bid too), but whether CX plans to further reduce its lounge budget.
As mentioned by others, the food offering in the F lounge has also gone down. Not tremendously, but significantly in many details.
There is always a "bore" factor when one uses the same lounge repeatedly, but with a reduced budget, there is that much that a caterer can do.
Jul 21, 2015, 10:02 am
#11
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Tbh i dont get why pier and wing f are so different at this point if both = pen. Unless if cx decides on the menu.... Then i dont get why cant they both do the same thing
Jul 21, 2015, 10:08 am
#12
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Given that the caterer is the same at pier n wing!
Jul 21, 2015, 4:16 pm
#13
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"Peninsula" is just a name. It is the budget and instructions that they have to work with that determines the quality. The Bridge is better than The Wing so I'm happy to see peninsula gone.
Jul 21, 2015, 5:15 pm
#14
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I simply do not understand what CX management is thinking. Catering in J is already getting worse, with continental breakfast being introduced on long haul flights such as DOH-HKG.
Now, the lounge contract with Peninsula is not renewed. I think all these cost cutting measures are just turning loyal customers away. CX just knows how to charge a premium but provides sub-par services.
CX's management needs to wake up! They are destroying the brand which has been famous in the world in the past 60+ years.
Now, the lounge contract with Peninsula is not renewed. I think all these cost cutting measures are just turning loyal customers away. CX just knows how to charge a premium but provides sub-par services.
CX's management needs to wake up! They are destroying the brand which has been famous in the world in the past 60+ years.
Jul 21, 2015, 5:24 pm
#15
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The strange thing is - the pier is now so good why cant they run it at the wing too?
Originally Posted by sxc
"Peninsula" is just a name. It is the budget and instructions that they have to work with that determines the quality. The Bridge is better than The Wing so I'm happy to see peninsula gone.