Cathay Pacific Seat Selection for Emerald

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Nov 28, 2015, 1:06 pm

#16

sebastiansw3

Join Date: Nov 2014

Location: NYC

Programs: OW Emerald

Posts: 247

Quote:

Originally Posted by CX828

Why is this so hard to understand? You booked into Economy. Therefore you are only entitled to Economy class seating.

You beat me to saying it ;-) As I have said on myriad previous occasions - if you want to fly in a premium cabin book a premium cabin!!!!

chitink likes this.

Nov 28, 2015, 2:30 pm

#17

Ramitran

Join Date: Jun 2015

Programs: Finnair Plus Gold(OWS), IHG Gold(Plat Ambassador soon maybe), Accor Platinum, Hilton HHonors Diamond

Posts: 55

Quote:

Originally Posted by CX828

Why is this so hard to understand? You booked into Economy. Therefore you are only entitled to Economy class seating.

Ah thanks for clarifying that. Before this day I was under the impression that OW sapphire would allow free seat selection at premium economy (like with Finnair). I seriously thought it was sapphires and up that were sitting there, sadly I was wrong... Preliminary seat blocking would be easy to implement coding wise if/as there is free seats in the plane.

Nov 28, 2015, 2:45 pm

#18

CX828

Join Date: Feb 2011

Location: Hong Kong

Programs: CX MarcoPolo (SL), BA Executive Club (GO)

Posts: 1,852

Quote:

Originally Posted by Ramitran

You are confused because Finnair does not provide Premium Economy.
It provides Economy with the option to pay for Economy Comfort seats within the economy cabin. This is very different to CX: which provides extra legroom (exit row/bulk head seats) in Economy class as well as another separate class called Premium Economy.

Finnair: Business Class, Economy Class
Cathay Pacific: First Class (some flights), Business Class, Premium Economy Class, Economy Class.

trooper and chitink like this.

Mar 6, 2019, 12:25 pm

#19

allset2travel

Join Date: Jan 2006

Location: SFOSJCOAK

Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold

Posts: 7,576

Use avios to fly on KA - seat selection?

I am ow Emerald (AA EP).
I booked using BA avios (on BA site) a KA flight in Y. BA automatically assigned me a seat that I want to change.

After reading up-thread, still have questions?
1. Who to contact (BA or CX) to change seats and enter my AA FF # (to reflect status)?
2. Can this be done via email? if so where would I find it?

Thanks.

Mar 6, 2019, 1:58 pm

#20

andersonCooper

Join Date: Jun 2015

Location: New York

Programs: AA, CX, Hyatt, Marriott

Posts: 1,484

Quote:

Originally Posted by allset2travel

You could manage your booking on CX website. Add your RL to your booking and then change. Can't guaranteed all seats will be available to you though.

Mar 6, 2019, 2:35 pm

#21

allset2travel

Join Date: Jan 2006

Location: SFOSJCOAK

Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold

Posts: 7,576

Quote:

Originally Posted by andersonCooper

You could manage your booking on CX website. Add your RL to your booking and then change. Can't guaranteed all seats will be available to you though.

Thanks.

Yes, I did get to the seat map page. Only to see ALL seats (except mine) were blocked. Thought there might be another trick or tip.

Last edited by allset2travel; Mar 6, 2019 at 2:36 pm Reason: edit to add

Mar 7, 2019, 12:06 am

#22

walkingtall

Join Date: Feb 2012

Location: Jakarta

Programs: BA GGL, GA PLAT, SQ Gold

Posts: 527

Just booked two award tickets in PE and Y with BAEC on CX

i used to the booking code in Cathay and able to select Exit Seats with Y and the First Row on PE

Mar 7, 2019, 6:01 am

#23

SirToby

Join Date: Jan 2019

Location: HAM

Programs: BA Gold, A3*G, LH FTL, IHG Diamond

Posts: 298

If not possible to change / select seats online I so far never had problems when calling CX directly (when on redemption bookings).
They have been always happy to reserve the seats I wanted (if still available of course).

Mar 11, 2019, 10:16 am

#24

olouie

Join Date: Mar 2007

Posts: 4,960

Was told by CX agent that some PE seats are now reserved for R class fares.

Aug 9, 2019, 3:32 pm

#25

ryandelmundo

Join Date: Sep 2010

Location: Bali, Indonesia

Programs: AA, DL, AK, UN, CN

Posts: 964

Just called Cathay. I have a DFW-HKG-MNL flight booked, DFW-HKG on AA (with a hopeful points+$ upgrade) and then HKG-MNL on Cathay. They could see my AA# but were not able to allow me to pick seats for free even though I have AA-Plat/OW-Sapphire. They claimed they didn't see my status. Is this because my fare class is so low ("O"), or just ineptitude? The flight isn't so long that I really care too much (711 miles), but would prefer the exit row if possible.

Aug 10, 2019, 12:28 am

#26

:D!

Join Date: Sep 2012

Location: NW London and NW Sydney

Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G

Posts: 6,343

Quote:

Originally Posted by ryandelmundo

Can you access the booking on the CX website?

Aug 10, 2019, 6:02 am

#27

ernestnywang

Join Date: Sep 2005

Location: TPE / HSZ

Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National

Posts: 6,436

Quote:

Originally Posted by ryandelmundo

Ask CX to remove your FF number and add it again.

Aug 22, 2019, 7:02 pm

#28

ryandelmundo

Join Date: Sep 2010

Location: Bali, Indonesia

Programs: AA, DL, AK, UN, CN

Posts: 964

Even more strange, once in HKG, they could not add my AA number (and status) to my ticket. The same thing has happened to me numerous times flying LATAM in Colombia, I just chalked it up to their ineptitude but perhaps something is weird with my number/account.

Oct 15, 2019, 6:08 pm

#29

SpeedRicer

Join Date: Jan 2005

Location: San Diego US and Brisbane AU

Programs: AA EXP/2MM - DL PM - OZ Diamond - Bonvoy LTT - Hyatt Glob - IHG Plat - National EE - Sixt Platinum

Posts: 1,315

Quote:

Originally Posted by ryandelmundo

Encountered a slightly different variation of this as I've got LAX-HKG-SIN, where HKG-SIN is an AA codeshare flight number. Used to be that I could select any seat in the app/website (including extra legroom) as an Emerald, even on an AA codeshare. Then about a year or two ago, I would get an error in the app/website to contact the operating carrier for seats, even though CX is the operating carrier. Still, I could call in and get any seat assigned.

Fast forward to today and the CX agent mentioned that seat assignments were chargeable and even with the Emerald charge waiver, I could only select standard seats.

Never encountered this before -- is it that the S, N, Q, O seat assignment charges now apply to AA codeshares as well (maybe I was just lucky with fare class before), or should I have tried to remove/reload my AA Emerald number? Are Emeralds still eligible for extra legroom seats even on those lower fare classes?