CX is Airline of the Year 2014

Old Jul 15, 14, 6:42 am
  #1  
MPC
Original Poster
 
Join Date: Nov 2012
Location: HK
Programs: CX DM, SPG PLT, Accor PLT, IHG PLT AMB, Hyatt DM, HH DM
Posts: 43
Thumbs up CX is Airline of the Year 2014

CX is Airline of the Year 2014 and the best airline in Asia in Skytrax World Airline Award

Congratulations

http://www.worldairlineawards.com/Aw...irline2014.htm
MPC is offline  
Old Jul 15, 14, 7:02 am
  #2  
 
Join Date: Nov 2012
Location: Sydney
Programs: SQ QPP, SPG AMB, Hhonors DM
Posts: 266
+1

Not sure how much Skytrax results mean (sorry EK) but I'm glad CX won.

I've always been a SQ fanboy for years but I've started taking more flights with CX recently where viable and I can't recall a single bad flight, even though on-time performance has been utterly horrible recently for some strange reason.

Last edited by mitwg; Jul 15, 14 at 7:09 am
mitwg is offline  
Old Jul 15, 14, 7:08 am
  #3  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Hong Kong
Programs: FB AF Silver, BA Gold
Posts: 14,147
Originally Posted by MPC View Post
CX is Airline of the Year 2014 and the best airline in Asia in Skytrax World Airline Award

Congratulations

http://www.worldairlineawards.com/Aw...irline2014.htm
Awards and rankings are controversial as they are somewhat subjective and subject to biases, including airline "sponsorship" of the ranking organization.
But this CX Award is not undeserved. CX has a top F seat fleetwide, a top J seat on its flagship plane (777), a very good new PE and is replacing its awful fixed shell Y seat by a much-better reclining seat. CX is very consistent and usually reliable from booking onward. Service onboard is good, although food/wine in premium classes are below some/many competitors. My personal complain is their regional J seat which is really poor and not improved with the new one. But their longhaul product is indeed top in my opinion.
brunos is offline  
Old Jul 15, 14, 8:20 am
  #4  
 
Join Date: Feb 2010
Location: KMQ
Programs: JMB Diamond,NH Diamond, Marriott Lifetime Titanium Elite, IHG Royal Ambassador Spire,
Posts: 363
Originally Posted by brunos View Post
Awards and rankings are controversial as they are somewhat subjective and subject to biases, including airline "sponsorship" of the ranking organization.
But this CX Award is not undeserved. CX has a top F seat fleetwide, a top J seat on its flagship plane (777), a very good new PE and is replacing its awful fixed shell Y seat by a much-better reclining seat. CX is very consistent and usually reliable from booking onward. Service onboard is good, although food/wine in premium classes are below some/many competitors. My personal complain is their regional J seat which is really poor and not improved with the new one. But their longhaul product is indeed top in my opinion.
^
With the exception of the regional seat which while not being great is not that bad IMO, I agree. The CX cabin crew consistently go the extra mile for me and despite my gripes, DM treatment onboard is still very good. I've taken J class flights this year with MH,BR,BA,OZ,SQ and overall CX wins for consistency and overall reliability and safety.OZ as second for Excellent service
jackrussellterrier is offline  
Old Jul 15, 14, 8:52 am
  #5  
 
Join Date: Mar 2013
Programs: QF plat, CX gold, SQ pps, Ethihad gold, Klm gold, HH gold, spy gold
Posts: 76
I seriously think cx DON'T deserve it. Their hard product is very much below par, especially the regional business class seats. They looked like economy seats to me. And their in flight food offering is really limited in choice.
Syamyael is offline  
Old Jul 15, 14, 9:08 am
  #6  
 
Join Date: Jan 2010
Posts: 761
For J or F-class, I think they are good. But Y-class? They don't have mood lighting, no amenity kits, no pillows/blankets for regional flights etc. I am not saying CX is bad, actually I think CX is alright, but maybe not deserved to be the best...
B-HXG is offline  
Old Jul 15, 14, 10:39 am
  #7  
FlyerTalk Evangelist
 
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-LTP, TP-*G, HL-D, HY-GLO, MR-LTP
Posts: 25,846
Originally Posted by B-HXG View Post
For J or F-class, I think they are good. But Y-class? They don't have mood lighting, no amenity kits, no pillows/blankets for regional flights etc. I am not saying CX is bad, actually I think CX is alright, but maybe not deserved to be the best...
Note that CX came in 6th for Economy class, and 8th for the economy class seat.

I think how CX won is an overall average in all categories and not based solely on one category.
Guy Betsy is offline  
Old Jul 15, 14, 10:54 am
  #8  
 
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,849
Congrats CX!

My F flights have always been wonderful =)

QR at number 2. Seriously.
lsed is offline  
Old Jul 15, 14, 11:45 am
  #9  
 
Join Date: May 2009
Posts: 6,968
I for one am NOT surprised. We may complain about CX because we are so used to them. But compare to the world, CX is head and shoulders above and beyond. When I decided to ditch Northwest for an Asian airline I've tried SQ, ANA, and JAL and even then I've realized CX is above them all, yes even SQ.

Now, I believe this is two-ways. Yes CX made us all proud with their achievements, but the standard of qualify for flying is so low now, CX is above and beyond because they have few true competitors. Seems like most airlines nowdays just have flea market mentality: CHEAP PRICE! rather than quality product...
Cathay Boy is offline  
Old Jul 15, 14, 11:55 am
  #10  
 
Join Date: Aug 2010
Programs: BA CX
Posts: 44
It's now on the CX website - but they need to change the sliding bar advert

It reads: "Cathay Pacific voted World's Best Airline 2014. Hong Kong, we did it again. Thanks you."

Oops!
bacx is offline  
Old Jul 15, 14, 12:47 pm
  #11  
 
Join Date: May 2012
Location: NY
Programs: AA Plat Pro, KrisFlyer Elite Gold
Posts: 575
whooohoooooo! well done!
sriegert is offline  
Old Jul 15, 14, 2:20 pm
  #12  
 
Join Date: Jan 2011
Location: Some hole
Posts: 2,783
Not being bias here as I fly for CX, but CX is better than SQ in some aspects. The lounges, the IFE selection, the connection/hub experience and the service is where CX excels over SQ. The meals, the screen size and check in experience is where SQ excels. I tried my first SQ experience last year from HKG-SIN on the A380 and while the meals were nicely plated and there were more selection of meals on SQ than CX, I ultimately felt that CX wins in service. CX tends to be more "heart warming" if you call it that and are easier to get a conversation going, while the cabin crew of SQ, they just felt awkward conversing with passengers. So basically the service on CX is more engaging and personalized. And no, leather doesn't always equate to luxury. It's one of those things that people tend to forget sometimes.
maortega15 is offline  
Old Jul 15, 14, 2:40 pm
  #13  
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,247
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)

Congrats to CX ^

Solid AS partner
beckoa is offline  
Old Jul 15, 14, 6:15 pm
  #14  
 
Join Date: Jun 2011
Posts: 831
A cursory look at the top ten reveals parity between OW and *A, with SkyTeam a distant third.

If one wanted to be very technical and assuming the top 10 is accurate, *A would be first if adding up the point values of its members (e.g., giving 10 points to first place and 1 point to tenth place). The results would be 23, 19, and 4.
dcpdxtrans is offline  
Old Jul 15, 14, 7:14 pm
  #15  
FlyerTalk Evangelist
 
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt explorist
Posts: 10,053
Originally Posted by Guy Betsy View Post

I think how CX won is an overall average in all categories and not based solely on one category.
Originally Posted by Cathay Boy View Post
I for one am NOT surprised. We may complain about CX because we are so used to them. But compare to the world, CX is head and shoulders above and beyond. When I decided to ditch Northwest for an Asian airline I've tried SQ, ANA, and JAL and even then I've realized CX is above them all, yes even SQ.
I don't think CX can beat SQ's book the cook at all, not to mention, NH is simply above CX in every category no matter F, C, or Y (NH's regional C is probably tied with CX regional J). I mean how can you accept that tiny little disposable cup of mouthwash in the CX F kit ? When NH F is using Rimowa !
Not to mention, NH C has PJ available as well.
ORDnHKG is offline  

Thread Tools
Search this Thread