Nov 23, 2013, 9:04 pm
Last edit by: maortega15
The Cathay Pacific Inflight Experience FAQs.
For information on CX equipment registration, new addition and retrofit status, and which equipment operate to which destinations:
Fleet, Route, Configuration Details about entire CX and KA Fleet:
* CX and KA Fleet: Cathay Pacific (CX) and Cathay Dragon (KA) Fleet, Route and Configuration Guide
I’m looking at Cathay’s schedules and don't know what “Equipment” is meant by the three letter code. What do all the different three letter alphanumeric codes mean?
Cathay's schedules only display the IATA standard three letter alphanumeric codes for aircraft type (i.e. 773, 772, 333, 350 and 77W) rather than Cathay's own three letter alphanumeric equipment codes. The table below lists Cathay's internal three letter equipment codes, together with a breakdown of the types of seats installed on that particular aircraft.
See this link for pictures of the different types of business class seats: Cathay Pacific Business Class seats
Which of Cathay’s aircraft operate where?
We unofficially divide Cathay's aircraft into two types of product:
We also unofficially divide Cathay's destination network into three zones:
Generally, aircraft are deployed as follows:
1. If you are flying to a Long Haul zoned destination, your flight will ALWAYS be operated by a Long Haul aircraft.
Sometimes when looking at the schedule, it will show that your aircraft is 773 for a long haul destination. So long as you are flying to or from a Long Haul zoned destination your flight will ALWAYS be on a 777-300ER with Long Haul Product. Cathay's regional "773" has derated engines and it is simply physically impossible for them to fly to Europe or North America.
2. If you are flying to a Medium Haul zoned destination, the type of product on your flight will DEPEND on your specific destination and flight number.
Certain destinations are always served by Long Haul product, while other destinations might be served by Long Haul product on certain flights only. Generally these flights are "sticky", i.e. they are always scheduled to be operated by Long Haul products. However, unlike Long Haul destinations, these "sticky" Medium Haul zoned Long Haul product flights may sometimes, but rarely be subject to aircraft swaps to a Regional product due to operational (tech problems) requirements.
3. If you are flying to a Regional zoned destination, you may get EITHER a Regional product or a Long Haul product.
Certain regional destinations have "sticky" flights operated by Long Haul product; other regional destinations see Long Haul product on an ad hoc basis.
What is the best way to definitively determine which aircraft is scheduled on the particular flight I want to take?
Look at the seat map of the aircraft assigned to your flight. This can be done in one of two ways:
1. If you have an existing booking and are flying in Business Class, log in to Manage My Booking on cathaypacific.com. Pull up the seat map (select my seat) and look at the seat map (using the guide below) to ascertain the equipment currently assigned to your flight.
2. If you have not made a booking, or are travelling in Economy Class (and hence you do not have access to a JCL seat map) you can still use the purchases page to ascertain the configuration of the generic aircraft code you are given. Make a dummy booking for Business Class and then at the entry of traveller's details page to choose a seat, which will bring up the seat maps. The trick is to identify the layout: any aircraft which has more than two seats windowside (e.g. 2-2-2 or 2-3-2 configuration) in Business Class will be Regional product.
Be warned that aircraft switches between type are extremely common on regional flights, depending on maintenance requirements.
Will I get an amenity kit in First/Business class on my flight?
Long haul zoned flights: Yes
Medium Haul: Only on overnight sectors
Regional: No even if your regional flight is an overnight redeye.
Business Class Amenity Kits
First Class Amenity Kits
What is considered a regional flight and medium haul flight
Regional - Mainland China (PEK, PVG), Japan (CTS, FUK, KIX, HND, NGO, NRT), Indonesia (CGK, DPS, SUB), Malaysia (KUL), Philippines (CEB, MNL), Singapore (SIN), South Korea (ICN), Thailand (BKK)
Medium haul - India (BOM, DEL, HYD, MAA), Maldives (MLE), Middle East (BAH, DXB, RUH), Sri Lanka (CMB)
What will I eat on my flight?
Here are the most recent links to menus:
Links to menus
Discuss your meal options here
What are the seats like on Cathay Pacific?
You can find details and pictures of the different classes of travel at the Cathay Pacific website: Travel Classes
Where can I see seat maps for Cathay Pacific?
Cathay Pacific Seat Maps
What are the best seats in First Class?
777
When flying long haul business class on a 777, is it better to sit in the "mini cabin" at the front, or in the second section?
There are a number of threads on this topic, which is open to personal opinion. Please do a search on the terms "mini cabin" "dorm room". These threads have some common opinions:
12D or 12J or the other part of J
12A or 16K on 77W New J Class?
How to get seat assignment for 11D & 11G on the 777-300ER?
What are the best Business Class seats on a A330 (long haul)?
The A330s have the "Reverse Herringbone" seats, also referred to as "Cirrus" or "New Business Class". The seat configuration is 1-2-1. The window seats are angled towards the window, and the middle pair of seats are angled towards each other. There are two cabins - rows 11-18 in Zone A between doors 1 and 2; and rows 19-22 in Zone B just behind door 2. The second cabin is smaller but there will be foot traffic from Economy Class passengers during door 2 during boarding. Row 18 is missing a window.
What are the best Business Class seats on a 777 (long haul)?
777s have the "Reverse Herringbone" seats, also referred to as "Cirrus" or "New Business Class". The seat configuration is 1-2-1. The window seats are angled towards the window, and the middle pair of seats are angled towards each other.
What are the best seats in Regional Business Class?
There is only one cabin in Regional Business Class. Generally you should have a look at the seat maps and find a seat that pleases you based on proximity to galleys and lavatories.
What are the best Business Class seats for a couple: Long Haul New Business Class?
The center seats D/G allow couples to be able to face each other and have a conversation over the partition. You are able to slide your seats forward to make conversation even easier, and then when you want some separate time, you can slide the seats back.
Some people prefer A/D or G/K seats as couples even though there is an aisle between you, as these seats allow you to physically visit the other person by crossing the aisle.
Also check this thread for opinions: New Business Class seating for couples
Best seats on 777-300ER Thread
Can I check my baggage through when connecting to another airline?
Yes. From Cathay's FAQ:
As a courtesy, Cathay Pacific and Cathay Dragon will through-check you and your bags to your final destination if you are travelling on separate tickets involving connections with our interline partners. However through-check may not be possible on their return journey if your travel begins with an airline that does not to provide separate ticket through-check service.
Passengers holding connecting itineraries booked on a single ticket or connecting between Cathay Pacific Group operated flights will be through-checked to their final destination regardless.
CX/KA has interline agreements with the following airlines. This means that baggage may be checked through to final destination even if travelling on separate tickets.
ELECTRONIC INTERLINE CARRIER AGREEMENTS-CX
INTERLINE CARRIER CODES :
MAY CHECK BAGGAGE TO
AA AB AC AE AF AH AI AM AS AT AV AY AZ BA
BD BG BI BL BP BR BT B6 B7 CA CI CM CO CZ
DL EI EK ET EY FI FJ FM GF GN HA HG HM
HR IB IC IG IR JC JJ JL JO JP JQ JU KA KC
KE KL KM KQ KU KW LA LG LH LO LP LR LX LY
MD ME MF MH MI MS MU MX NF NH NU NX NZ OA
OK OM OS OU OZ PG PK PR PS PX QF QR RA SA
SB SC SK SN SQ SU SV S7 TA TG TK TM TN TP
UA UL UN US UU VN VS VX WS WY W5 XL ZH 4M
9W
For information on CX equipment registration, new addition and retrofit status, and which equipment operate to which destinations:
Fleet, Route, Configuration Details about entire CX and KA Fleet:
* CX and KA Fleet: Cathay Pacific (CX) and Cathay Dragon (KA) Fleet, Route and Configuration Guide
I’m looking at Cathay’s schedules and don't know what “Equipment” is meant by the three letter code. What do all the different three letter alphanumeric codes mean?
Cathay's schedules only display the IATA standard three letter alphanumeric codes for aircraft type (i.e. 773, 772, 333, 350 and 77W) rather than Cathay's own three letter alphanumeric equipment codes. The table below lists Cathay's internal three letter equipment codes, together with a breakdown of the types of seats installed on that particular aircraft.
Code:
Code Operates First Class Business Class Premium Econ. Economy Class
LONGHAUL
33E Long Haul - Cirrus No Cradle
33K Long Haul - Cirrus Yes Cradle
35G Long Haul - New Cirrus Yes New cradle
77G Long Haul - Cirrus Yes Cradle
77H Long Haul Suite Cirrus Yes Cradle
-------------------------------------------------------------------------------
REGIONAL
33P Regional - Regional No Hard Shell/Cradle
772Z Regional No Regional No Cradle
73Z Regional No Regional No Hard shell
Which of Cathay’s aircraft operate where?
We unofficially divide Cathay's aircraft into two types of product:
- Long Haul (77G, 77H, 33E, 33K and 35G); and
- Regional (33P, B772Z, 73Z).
We also unofficially divide Cathay's destination network into three zones:
- Long Haul (Europe, North America, Australia, New Zealand);
- Medium Haul (Middle East and India); and
- Regional (rest of Asia).
Generally, aircraft are deployed as follows:
1. If you are flying to a Long Haul zoned destination, your flight will ALWAYS be operated by a Long Haul aircraft.
Sometimes when looking at the schedule, it will show that your aircraft is 773 for a long haul destination. So long as you are flying to or from a Long Haul zoned destination your flight will ALWAYS be on a 777-300ER with Long Haul Product. Cathay's regional "773" has derated engines and it is simply physically impossible for them to fly to Europe or North America.
2. If you are flying to a Medium Haul zoned destination, the type of product on your flight will DEPEND on your specific destination and flight number.
Certain destinations are always served by Long Haul product, while other destinations might be served by Long Haul product on certain flights only. Generally these flights are "sticky", i.e. they are always scheduled to be operated by Long Haul products. However, unlike Long Haul destinations, these "sticky" Medium Haul zoned Long Haul product flights may sometimes, but rarely be subject to aircraft swaps to a Regional product due to operational (tech problems) requirements.
3. If you are flying to a Regional zoned destination, you may get EITHER a Regional product or a Long Haul product.
Certain regional destinations have "sticky" flights operated by Long Haul product; other regional destinations see Long Haul product on an ad hoc basis.
What is the best way to definitively determine which aircraft is scheduled on the particular flight I want to take?
Look at the seat map of the aircraft assigned to your flight. This can be done in one of two ways:
1. If you have an existing booking and are flying in Business Class, log in to Manage My Booking on cathaypacific.com. Pull up the seat map (select my seat) and look at the seat map (using the guide below) to ascertain the equipment currently assigned to your flight.
2. If you have not made a booking, or are travelling in Economy Class (and hence you do not have access to a JCL seat map) you can still use the purchases page to ascertain the configuration of the generic aircraft code you are given. Make a dummy booking for Business Class and then at the entry of traveller's details page to choose a seat, which will bring up the seat maps. The trick is to identify the layout: any aircraft which has more than two seats windowside (e.g. 2-2-2 or 2-3-2 configuration) in Business Class will be Regional product.
Be warned that aircraft switches between type are extremely common on regional flights, depending on maintenance requirements.
Will I get an amenity kit in First/Business class on my flight?
Long haul zoned flights: Yes
Medium Haul: Only on overnight sectors
Regional: No even if your regional flight is an overnight redeye.
Business Class Amenity Kits
First Class Amenity Kits
What is considered a regional flight and medium haul flight
Regional - Mainland China (PEK, PVG), Japan (CTS, FUK, KIX, HND, NGO, NRT), Indonesia (CGK, DPS, SUB), Malaysia (KUL), Philippines (CEB, MNL), Singapore (SIN), South Korea (ICN), Thailand (BKK)
Medium haul - India (BOM, DEL, HYD, MAA), Maldives (MLE), Middle East (BAH, DXB, RUH), Sri Lanka (CMB)
What will I eat on my flight?
Here are the most recent links to menus:
Links to menus
Discuss your meal options here
What are the seats like on Cathay Pacific?
You can find details and pictures of the different classes of travel at the Cathay Pacific website: Travel Classes
Where can I see seat maps for Cathay Pacific?
Cathay Pacific Seat Maps
What are the best seats in First Class?
777
1A, 1K, 2A and 2K are essentially the same seat. Similarly 1D and 2D are similar to each other.
Row 1 is closer to the galley so may be slightly noisier during meal times. The entry for suites 1D and 2D are on the right-hand aisle (i.e. the same aisle as 1K and 2K). This means that 1A and 2A could have less foot traffic. However, sometimes that this is compensated for by cabin crew using the left-hand aisle when they need to access the forward galley.
Row 1 is closer to the galley so may be slightly noisier during meal times. The entry for suites 1D and 2D are on the right-hand aisle (i.e. the same aisle as 1K and 2K). This means that 1A and 2A could have less foot traffic. However, sometimes that this is compensated for by cabin crew using the left-hand aisle when they need to access the forward galley.
When flying long haul business class on a 777, is it better to sit in the "mini cabin" at the front, or in the second section?
There are a number of threads on this topic, which is open to personal opinion. Please do a search on the terms "mini cabin" "dorm room". These threads have some common opinions:
12D or 12J or the other part of J
12A or 16K on 77W New J Class?
How to get seat assignment for 11D & 11G on the 777-300ER?
What are the best Business Class seats on a A330 (long haul)?
The A330s have the "Reverse Herringbone" seats, also referred to as "Cirrus" or "New Business Class". The seat configuration is 1-2-1. The window seats are angled towards the window, and the middle pair of seats are angled towards each other. There are two cabins - rows 11-18 in Zone A between doors 1 and 2; and rows 19-22 in Zone B just behind door 2. The second cabin is smaller but there will be foot traffic from Economy Class passengers during door 2 during boarding. Row 18 is missing a window.
What are the best Business Class seats on a 777 (long haul)?
777s have the "Reverse Herringbone" seats, also referred to as "Cirrus" or "New Business Class". The seat configuration is 1-2-1. The window seats are angled towards the window, and the middle pair of seats are angled towards each other.
77G (3-class aircraft without First class)
Row 19 is missing both windows.
77H
There are two cabins; a main cabin in Zone B between doors 2 and 3 consisting of rows 15-26 and a smaller "mini-cabin" forward of doors 2 and behind the First Class cabin consisting of rows 11-12. Some like the quiet and privacy of the mini-cabin; while others prefer the spaciousness of the main Business Class cabin.
Note missing windows on the 77H as follows:
15A is missing both windows.
16K is missing one window.
21AK is missing the window nearest the pax's head.
24AK is missing the window nearest the pax's feet.
Row 19 is missing both windows.
77H
There are two cabins; a main cabin in Zone B between doors 2 and 3 consisting of rows 15-26 and a smaller "mini-cabin" forward of doors 2 and behind the First Class cabin consisting of rows 11-12. Some like the quiet and privacy of the mini-cabin; while others prefer the spaciousness of the main Business Class cabin.
Note missing windows on the 77H as follows:
15A is missing both windows.
16K is missing one window.
21AK is missing the window nearest the pax's head.
24AK is missing the window nearest the pax's feet.
What are the best seats in Regional Business Class?
There is only one cabin in Regional Business Class. Generally you should have a look at the seat maps and find a seat that pleases you based on proximity to galleys and lavatories.
What are the best Business Class seats for a couple: Long Haul New Business Class?
The center seats D/G allow couples to be able to face each other and have a conversation over the partition. You are able to slide your seats forward to make conversation even easier, and then when you want some separate time, you can slide the seats back.
Some people prefer A/D or G/K seats as couples even though there is an aisle between you, as these seats allow you to physically visit the other person by crossing the aisle.
Also check this thread for opinions: New Business Class seating for couples
Best seats on 777-300ER Thread
Can I check my baggage through when connecting to another airline?
Yes. From Cathay's FAQ:
As a courtesy, Cathay Pacific and Cathay Dragon will through-check you and your bags to your final destination if you are travelling on separate tickets involving connections with our interline partners. However through-check may not be possible on their return journey if your travel begins with an airline that does not to provide separate ticket through-check service.
Passengers holding connecting itineraries booked on a single ticket or connecting between Cathay Pacific Group operated flights will be through-checked to their final destination regardless.
ELECTRONIC INTERLINE CARRIER AGREEMENTS-CX
INTERLINE CARRIER CODES :
MAY CHECK BAGGAGE TO
AA AB AC AE AF AH AI AM AS AT AV AY AZ BA
BD BG BI BL BP BR BT B6 B7 CA CI CM CO CZ
DL EI EK ET EY FI FJ FM GF GN HA HG HM
HR IB IC IG IR JC JJ JL JO JP JQ JU KA KC
KE KL KM KQ KU KW LA LG LH LO LP LR LX LY
MD ME MF MH MI MS MU MX NF NH NU NX NZ OA
OK OM OS OU OZ PG PK PR PS PX QF QR RA SA
SB SC SK SN SQ SU SV S7 TA TG TK TM TN TP
UA UL UN US UU VN VS VX WS WY W5 XL ZH 4M
9W
Cathay Pacific Experience / Seats / Interline / Baggage FAQs
Nov 23, 2015, 11:11 am
#196
Join Date: May 2009
Location: Bath, UK
Programs: BAEC Silver
Posts: 1,002
Hi All - new to the CX forum and just a question on the 333 services. I have tried searching but not extensively. Am looking at a DOH - HKG - MEL in J in January. All flights seem to be on an A333 - are these seats the same as the seats on the 77W? Or are they a poor substitute? Any info appreciated.
Nov 23, 2015, 11:56 am
#197
Join Date: Jan 2011
Location: Some hole
Posts: 2,783
Hi All - new to the CX forum and just a question on the 333 services. I have tried searching but not extensively. Am looking at a DOH - HKG - MEL in J in January. All flights seem to be on an A333 - are these seats the same as the seats on the 77W? Or are they a poor substitute? Any info appreciated.
Nov 24, 2015, 7:06 am
#198
Join Date: Nov 2009
Location: Australia
Programs: SPG Gold, CX MPC Gold, Hilton Hhonors Gold
Posts: 234
Hi All - new to the CX forum and just a question on the 333 services. I have tried searching but not extensively. Am looking at a DOH - HKG - MEL in J in January. All flights seem to be on an A333 - are these seats the same as the seats on the 77W? Or are they a poor substitute? Any info appreciated.
Nov 25, 2015, 3:20 pm
#199
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I just flew A330 (didn't pay attention to which one, but definitely not the 33P) in J yesterday. I cannot tell any difference from a 77W J in width, but others may.
Nov 25, 2015, 4:55 pm
#200
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800
Dec 6, 2015, 1:50 am
#202
Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 542
Dec 6, 2015, 3:21 am
#203
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
Eye mask aside, everything else you would still use on a 3.5 hour flight. (Face cream/lip balm after hot towel, hand cream after washing hands, toothbrush after meal.)
Dec 6, 2015, 1:06 pm
#206
Join Date: Jan 2011
Location: Oklahoma
Programs: MR LT Platinum, HH Diamond, WN A-List,
Posts: 478
Hi, I was going to get some help:
My wife and I are booked HKG-HND in F on the 744 in March. When I went online to select seats it wouldn't let me put both of us in row 1.
I called the US 800 number and after 30min wait got a representative that supposedly put us into 1A and 1K. Immediately after the call and now two days later the website does not show either of us with booked seats.
Is it possible that we do have booked seats but you can't see them online or should I call someone else to get the seats reserved?
Thanks,
Nissan
My wife and I are booked HKG-HND in F on the 744 in March. When I went online to select seats it wouldn't let me put both of us in row 1.
I called the US 800 number and after 30min wait got a representative that supposedly put us into 1A and 1K. Immediately after the call and now two days later the website does not show either of us with booked seats.
Is it possible that we do have booked seats but you can't see them online or should I call someone else to get the seats reserved?
Thanks,
Nissan
Dec 6, 2015, 9:37 pm
#207
Join Date: Jan 2011
Location: Oklahoma
Programs: MR LT Platinum, HH Diamond, WN A-List,
Posts: 478
Hi, I was going to get some help:
My wife and I are booked HKG-HND in F on the 744 in March. When I went online to select seats it wouldn't let me put both of us in row 1.
I called the US 800 number and after 30min wait got a representative that supposedly put us into 1A and 1K. Immediately after the call and now two days later the website does not show either of us with booked seats.
Is it possible that we do have booked seats but you can't see them online or should I call someone else to get the seats reserved?
Thanks,
Nissan
My wife and I are booked HKG-HND in F on the 744 in March. When I went online to select seats it wouldn't let me put both of us in row 1.
I called the US 800 number and after 30min wait got a representative that supposedly put us into 1A and 1K. Immediately after the call and now two days later the website does not show either of us with booked seats.
Is it possible that we do have booked seats but you can't see them online or should I call someone else to get the seats reserved?
Thanks,
Nissan
Booked flight with BA Avios - got reading around on a AA Cathay thread that mentioned possible seat booking using QR website. Tried using it and it worked.
Seats 1A and 1K show up on both QR and CX websites in our reservation.
Dec 6, 2015, 10:30 pm
#208
Join Date: Dec 2007
Location: ORD
Programs: BA, AA, SQ, UA, AC, WS, MR TIT
Posts: 8,658
Why CX keep blocking the seats 2A and 2K in first class on the 77H even with a 6 seats available cabin !!!???
How to get myself in one of those seats? I tried online but always no success!
How to get myself in one of those seats? I tried online but always no success!
Dec 6, 2015, 11:50 pm
#209
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
Bassinet seats. You can ring Hong Kong and request them. You'll be informed at the time of reservation that you will be moved in the event they are required by a passenger with an infant.
Dec 8, 2015, 2:04 pm
#210
Join Date: Jul 2013
Posts: 1,872
I have CX ORD-HKG booked for Dec 29th for 3 on coach. Couldn't find biz seats not even for 2. I checked for Departure from JFK, EWR, Boston and it is same. I wouldn't try SFO or LAX, cos hardly makes sense to waste 5 hour just to get there. If I try YYZ, do I have to go thru baggage check and immigration there?
Should I just stop searching ORD-HKG and check after Dec 25th or even on 28th?
Thanks
Should I just stop searching ORD-HKG and check after Dec 25th or even on 28th?
Thanks