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Old Nov 23, 2013, 9:04 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: maortega15
The Cathay Pacific Inflight Experience FAQs.

For information on CX equipment registration, new addition and retrofit status, and which equipment operate to which destinations:

Fleet, Route, Configuration Details about entire CX and KA Fleet:
* CX and KA Fleet: Cathay Pacific (CX) and Cathay Dragon (KA) Fleet, Route and Configuration Guide



I’m looking at Cathay’s schedules and don't know what “Equipment” is meant by the three letter code. What do all the different three letter alphanumeric codes mean?

Cathay's schedules only display the IATA standard three letter alphanumeric codes for aircraft type (i.e. 773, 772, 333, 350 and 77W) rather than Cathay's own three letter alphanumeric equipment codes. The table below lists Cathay's internal three letter equipment codes, together with a breakdown of the types of seats installed on that particular aircraft.

Code:
Code  Operates     First Class   Business Class   Premium Econ.  Economy Class
 LONGHAUL 
 33E   Long Haul    -             Cirrus           No             Cradle
 33K   Long Haul    -             Cirrus           Yes            Cradle
 35G   Long Haul    -             New Cirrus       Yes            New cradle 
 77G   Long Haul    -             Cirrus           Yes            Cradle
 77H   Long Haul    Suite         Cirrus           Yes            Cradle 
 -------------------------------------------------------------------------------
 REGIONAL
 33P   Regional     -             Regional         No          Hard Shell/Cradle
 772Z  Regional     No            Regional         No              Cradle
 73Z   Regional     No            Regional         No             Hard shell
 
See this link for pictures of the different types of business class seats: Cathay Pacific Business Class seats

Which of Cathay’s aircraft operate where?
We unofficially divide Cathay's aircraft into two types of product:
  • Long Haul (77G, 77H, 33E, 33K and 35G); and
  • Regional (33P, B772Z, 73Z).

We also unofficially divide Cathay's destination network into three zones:
  • Long Haul (Europe, North America, Australia, New Zealand);
  • Medium Haul (Middle East and India); and
  • Regional (rest of Asia).

Generally, aircraft are deployed as follows:

1. If you are flying to a Long Haul zoned destination, your flight will ALWAYS be operated by a Long Haul aircraft.
Sometimes when looking at the schedule, it will show that your aircraft is 773 for a long haul destination. So long as you are flying to or from a Long Haul zoned destination your flight will ALWAYS be on a 777-300ER with Long Haul Product. Cathay's regional "773" has derated engines and it is simply physically impossible for them to fly to Europe or North America.

2. If you are flying to a Medium Haul zoned destination, the type of product on your flight will DEPEND on your specific destination and flight number.
Certain destinations are always served by Long Haul product, while other destinations might be served by Long Haul product on certain flights only. Generally these flights are "sticky", i.e. they are always scheduled to be operated by Long Haul products. However, unlike Long Haul destinations, these "sticky" Medium Haul zoned Long Haul product flights may sometimes, but rarely be subject to aircraft swaps to a Regional product due to operational (tech problems) requirements.

3. If you are flying to a Regional zoned destination, you may get EITHER a Regional product or a Long Haul product.
Certain regional destinations have "sticky" flights operated by Long Haul product; other regional destinations see Long Haul product on an ad hoc basis.



What is the best way to definitively determine which aircraft is scheduled on the particular flight I want to take?

Look at the seat map of the aircraft assigned to your flight. This can be done in one of two ways:

1. If you have an existing booking and are flying in Business Class, log in to Manage My Booking on cathaypacific.com. Pull up the seat map (select my seat) and look at the seat map (using the guide below) to ascertain the equipment currently assigned to your flight.

2. If you have not made a booking, or are travelling in Economy Class (and hence you do not have access to a JCL seat map) you can still use the purchases page to ascertain the configuration of the generic aircraft code you are given. Make a dummy booking for Business Class and then at the entry of traveller's details page to choose a seat, which will bring up the seat maps. The trick is to identify the layout: any aircraft which has more than two seats windowside (e.g. 2-2-2 or 2-3-2 configuration) in Business Class will be Regional product.

Be warned that aircraft switches between type are extremely common on regional flights, depending on maintenance requirements.


Will I get an amenity kit in First/Business class on my flight?

Long haul zoned flights: Yes
Medium Haul: Only on overnight sectors
Regional: No even if your regional flight is an overnight redeye.
Business Class Amenity Kits
First Class Amenity Kits

What is considered a regional flight and medium haul flight
Regional - Mainland China (PEK, PVG), Japan (CTS, FUK, KIX, HND, NGO, NRT), Indonesia (CGK, DPS, SUB), Malaysia (KUL), Philippines (CEB, MNL), Singapore (SIN), South Korea (ICN), Thailand (BKK)
Medium haul - India (BOM, DEL, HYD, MAA), Maldives (MLE), Middle East (BAH, DXB, RUH), Sri Lanka (CMB)

What will I eat on my flight?

Here are the most recent links to menus:

Links to menus
Discuss your meal options here


What are the seats like on Cathay Pacific?

You can find details and pictures of the different classes of travel at the Cathay Pacific website: Travel Classes


Where can I see seat maps for Cathay Pacific?

Cathay Pacific Seat Maps


What are the best seats in First Class?

777
1A, 1K, 2A and 2K are essentially the same seat. Similarly 1D and 2D are similar to each other.

Row 1 is closer to the galley so may be slightly noisier during meal times. The entry for suites 1D and 2D are on the right-hand aisle (i.e. the same aisle as 1K and 2K). This means that 1A and 2A could have less foot traffic. However, sometimes that this is compensated for by cabin crew using the left-hand aisle when they need to access the forward galley.

When flying long haul business class on a 777, is it better to sit in the "mini cabin" at the front, or in the second section?


There are a number of threads on this topic, which is open to personal opinion. Please do a search on the terms "mini cabin" "dorm room". These threads have some common opinions:
12D or 12J or the other part of J
12A or 16K on 77W New J Class?
How to get seat assignment for 11D & 11G on the 777-300ER?

What are the best Business Class seats on a A330 (long haul)?

The A330s have the "Reverse Herringbone" seats, also referred to as "Cirrus" or "New Business Class". The seat configuration is 1-2-1. The window seats are angled towards the window, and the middle pair of seats are angled towards each other. There are two cabins - rows 11-18 in Zone A between doors 1 and 2; and rows 19-22 in Zone B just behind door 2. The second cabin is smaller but there will be foot traffic from Economy Class passengers during door 2 during boarding. Row 18 is missing a window.

What are the best Business Class seats on a 777 (long haul)?

777s have the "Reverse Herringbone" seats, also referred to as "Cirrus" or "New Business Class". The seat configuration is 1-2-1. The window seats are angled towards the window, and the middle pair of seats are angled towards each other.
77G (3-class aircraft without First class)
Row 19 is missing both windows.


77H
There are two cabins; a main cabin in Zone B between doors 2 and 3 consisting of rows 15-26 and a smaller "mini-cabin" forward of doors 2 and behind the First Class cabin consisting of rows 11-12. Some like the quiet and privacy of the mini-cabin; while others prefer the spaciousness of the main Business Class cabin.

Note missing windows on the 77H as follows:
15A is missing both windows.
16K is missing one window.
21AK is missing the window nearest the pax's head.
24AK is missing the window nearest the pax's feet.

What are the best seats in Regional Business Class?

There is only one cabin in Regional Business Class. Generally you should have a look at the seat maps and find a seat that pleases you based on proximity to galleys and lavatories.


What are the best Business Class seats for a couple: Long Haul New Business Class?

The center seats D/G allow couples to be able to face each other and have a conversation over the partition. You are able to slide your seats forward to make conversation even easier, and then when you want some separate time, you can slide the seats back.

Some people prefer A/D or G/K seats as couples even though there is an aisle between you, as these seats allow you to physically visit the other person by crossing the aisle.

Also check this thread for opinions: New Business Class seating for couples

Best seats on 777-300ER Thread


Can I check my baggage through when connecting to another airline?

Yes. From Cathay's FAQ:

As a courtesy, Cathay Pacific and Cathay Dragon will through-check you and your bags to your final destination if you are travelling on separate tickets involving connections with our interline partners. However through-check may not be possible on their return journey if your travel begins with an airline that does not to provide separate ticket through-check service.

Passengers holding connecting itineraries booked on a single ticket or connecting between Cathay Pacific Group operated flights will be through-checked to their final destination regardless.
CX/KA has interline agreements with the following airlines. This means that baggage may be checked through to final destination even if travelling on separate tickets.


ELECTRONIC INTERLINE CARRIER AGREEMENTS-CX
INTERLINE CARRIER CODES :
MAY CHECK BAGGAGE TO

AA AB AC AE AF AH AI AM AS AT AV AY AZ BA
BD BG BI BL BP BR BT B6 B7 CA CI CM CO CZ
DL EI EK ET EY FI FJ FM GF GN HA HG HM
HR IB IC IG IR JC JJ JL JO JP JQ JU KA KC
KE KL KM KQ KU KW LA LG LH LO LP LR LX LY
MD ME MF MH MI MS MU MX NF NH NU NX NZ OA
OK OM OS OU OZ PG PK PR PS PX QF QR RA SA
SB SC SK SN SQ SU SV S7 TA TG TK TM TN TP
UA UL UN US UU VN VS VX WS WY W5 XL ZH 4M
9W
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Cathay Pacific Experience / Seats / Interline / Baggage FAQs

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Old Mar 31, 2017, 8:50 am
  #526  
sxc
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Originally Posted by Mr. Vker
Interline question....

Flying HKG-BKK on J award ticket. Arrive 11:20am.

Connecting 2:05pm on TG BKK-HKT (Could NOT get the HKG-HKT flight but will keep looking!)

Two sep tickets.

Can we check our bags from HKG-HKT (Claiming in BKK for customs) Would be nice to not have to take to Thai counter for rechecking etc.

I saw that CX and TG interline, but a poster in the TG forum said this might be difficult. Thanks!
When I have previously booked this same trip but on one ticket I had to collect and recheck in BKK. So I don't think you'll have a good chance of a through check of your bags.
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Old Mar 31, 2017, 9:04 am
  #527  
 
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Originally Posted by sxc
When I have previously booked this same trip but on one ticket I had to collect and recheck in BKK. So I don't think you'll have a good chance of a through check of your bags.
Thanks for the info. Much appreciated.
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Old Mar 31, 2017, 7:08 pm
  #528  
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I am flying jfk-hkg on cx biz, and then flying hkg-ctu on ca economy on a separate itinerary but on the same day. Do I need to exit immigration, check in, and go through immigration again? Is it possible for me to go to one of the cx biz lounges, and ask one of the agents to check me in my ca econ flight, and just hang at the lounge until my ca flight?
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Old Mar 31, 2017, 7:16 pm
  #529  
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Originally Posted by TOMFORD
I am flying jfk-hkg on cx biz, and then flying hkg-ctu on ca economy on a separate itinerary but on the same day. Do I need to exit immigration, check in, and go through immigration again? Is it possible for me to go to one of the cx biz lounges, and ask one of the agents to check me in my ca econ flight, and just hang at the lounge until my ca flight?
CA (Air China) or KA (Cathay Dragon)?

If you are flying with CA you won't get access to the CX J lounge.
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Old Mar 31, 2017, 7:18 pm
  #530  
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Originally Posted by TOMFORD
I am flying jfk-hkg on cx biz, and then flying hkg-ctu on ca economy on a separate itinerary but on the same day. Do I need to exit immigration, check in, and go through immigration again? Is it possible for me to go to one of the cx biz lounges, and ask one of the agents to check me in my ca econ flight, and just hang at the lounge until my ca flight?
Arriving CX and departing CA won't get you in to the CX lounge. CX lounges aren't arrivals lounges (the only one of those is landside after immigration and baggage reclaim).

You'll also need a valid boarding pass to get through security and into the departures area... you'll have to get that issued at one of the transfer counters. They'll be able to tell you if they can get your bags and tag them for you, otherwise you'll have to collect bags and head to check-in (in which case you could use the CX Arrival lounge for a while before heading back to exit immigration and security).
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Old Mar 31, 2017, 7:41 pm
  #531  
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Originally Posted by G-CIVC
CA (Air China) or KA (Cathay Dragon)?

If you are flying with CA you won't get access to the CX J lounge.
CA air china.

Originally Posted by LHR/MEL/Europe FF
Arriving CX and departing CA won't get you in to the CX lounge. CX lounges aren't arrivals lounges (the only one of those is landside after immigration and baggage reclaim).

You'll also need a valid boarding pass to get through security and into the departures area... you'll have to get that issued at one of the transfer counters. They'll be able to tell you if they can get your bags and tag them for you, otherwise you'll have to collect bags and head to check-in (in which case you could use the CX Arrival lounge for a while before heading back to exit immigration and security).
Okay, I guess I will kill time at the arrival lounge then instead of any air side lounges.
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Old Mar 31, 2017, 11:48 pm
  #532  
 
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Originally Posted by TOMFORD
CA air china.



Okay, I guess I will kill time at the arrival lounge then instead of any air side lounges.
The Arrival is really a nothing, although if you need a shower then it makes sense.

Excluding the shower consideration, if I didn't have airside lounge access but only The Arrival (like you), I would skip The Arrival and stay airside.

Benefits:
*Transit is a cinch, and saves you round-trip immigration. Not to mention a lot more walking and time.
*The Arrival is pretty dumpy and quite small. Useful for a shower and virtually nothing else.
*All HKIA has free wifi.
*Airside HKIA has virtually unlimited open seating near gates, open airy design, etc. *Tons of food options airside. And it has a decent selection of food options running the gamut, from dirt cheap (McDonalds, Tsui Wah) to far pricier options (Caviar House) and much in between.
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Old May 27, 2017, 12:48 pm
  #533  
 
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Does anyone know if CX provides pajamas on all flights, even the short leg from Vancouver to JFK? How do they know which passengers are joining and need amenity kits and pajamas? Do they redistribute to everyone?
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Old May 27, 2017, 1:25 pm
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Originally Posted by thatdarnpunk
Does anyone know if CX provides pajamas on all flights, even the short leg from Vancouver to JFK? How do they know which passengers are joining and need amenity kits and pajamas? Do they redistribute to everyone?
On the 889 JFK-YVR, they do provide pajamas but if you're continuing to HKG, they don't give you a second set. On the 888 YVR-JFK, you get a second set. I guess it has something to do with the 889 flight staying onboard while you have to deplane on the 888.
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Old Jun 8, 2017, 8:03 am
  #535  
 
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Not entirely sure if this is the right place but here it goes -

I might be flying CX from DXB-ICN vs HKG in August (original plan was DXB-DOH-ICN) with some friends who are Pakistani passport holders. As per CX website, they require a transit visa.

As per the IATA travel site, it says that if the connection is <12 hours, and the passport holder has a visa from Schengen, US, UK, South Korea - then no transit visa is required. However, a staff member has to escort the passenger from the arrival gate to the departure gate. In our case, the connections would both be <6 hours.

Text from IATA travel planner


Passengers transiting only are exempt from holding a visa when:
Nationals of Pakistan traveling on Cathay Pacific (CX) or Dragonair (KA) are allowed to transit for a maximum time of 12 hours. They must hold a valid visa or proof of residency of Australia, Canada, Japan, Korea (Rep.), New Zealand, United Kingdom, USA or a Schengen Member State.

WARNING: A HKG Transit Visa is required when connecting with an airline other than Cathay Pacific (CX) or Dragonair (KA).

a. Send MAAS – TWOV telex to HKIA arrival carrier for transit escort, and keep departure carrier copied if connecting CX/KA flights.
b. MAAS – TWOV telex MUST include the port of origin / destination, flights / date, passenger full name, passport numbers and date of birth.
c. Nationals of Pakistan (PK) arrived by CX/KA must be escorted by the inbound carrier until passengers are handed over to the departure carrier connecting flight (CX/KA or other carriers) boarding gate. Ensure customers remain in the transit area and HKG Immigration must be informed.
Does anyone have any experiences with this or know how this typically plays out?

Ro
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Old Jun 8, 2017, 9:44 am
  #536  
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I guess the definitive site would be HK Immigration.

From which it is clear that Pakistani passport holders require visas even for airside transits.

Here are the three scenarios:

1) Airline doesn't spot it, pax get away with it at HKG

2) Airline does spot it. Pax denied boarding at origin.

3) Airline doesn't spot it, HKG Immigration intercept passengers at HKG. They go to jail.

Feeling lucky?
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Old Jun 9, 2017, 1:56 am
  #537  
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TIMATIC says this:

Transit - Hong Kong (SAR China) (HK)
Visa
Visa required.
TWOV (Transit Without Visa):
Nationals of Pakistan continuing their journey (Air to Air or Air to Sea) within 12 hours, not leaving the transit lounge, and holding a valid visa issued by Australia, Canada, Japan, Korea (Rep.), New Zealand, United Kingdom, USA or a Schengen Member State
Those on a return journey holding a used, single entry visa for the countries mentioned above may do so, provided that the passenger is on an immediate returning flight.
Additional Information:
Nationals of Pakistan who are eligible for the TWOV facility, must be escorted by personnel from the inbound carrier to the departure gate of the onward connecting flight to ensure that they remain in the transit area. Immigration must also be informed.
Perhaps a call to Cathay to confirm?
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Old Jun 9, 2017, 7:16 am
  #538  
 
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Originally Posted by christep
I guess the definitive site would be HK Immigration.

From which it is clear that Pakistani passport holders require visas even for airside transits.

Here are the three scenarios:

1) Airline doesn't spot it, pax get away with it at HKG

2) Airline does spot it. Pax denied boarding at origin.

3) Airline doesn't spot it, HKG Immigration intercept passengers at HKG. They go to jail.

Feeling lucky?
Most definitely not Particularly not in this political climate. Question was because of conflicting info between their website and TIMATIC / IATA (which is what the airline would use I guess).

Originally Posted by LHR/MEL/Europe FF
TIMATIC says this:



Perhaps a call to Cathay to confirm?
Just did that too and they said no problems - you would transit as usual but can't enter HK territory without a visa.

Ro
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Old Jun 13, 2017, 3:20 pm
  #539  
 
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I'm currently four days away from my flight, but I am no longer able to select my seat on the Cathay website. Is this perhaps because all of the seats are assigned? It was close to being full a couple of days ago.

edit: nm, looks completely full as per EF.

Last edited by Lavezzi; Jun 13, 2017 at 3:47 pm Reason: answer found
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Old Jun 14, 2017, 9:35 pm
  #540  
 
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I have the option of redeeming a CX F flight from hkg to nyc, but its on a flight that stops in vancouver. Other than the extra time on the ground is there any difference between this flight and a straight hkg-nyc flight? I took this flight going to HKG one time and I remember the first segment not having caviar etc.
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