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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
The following FAQs are addressed below:
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
- Marco Polo Members
- Oneworld status holders
- Business and First Class Passengers
- People not flying Cathay Pacific or Dragonair
- Guests
The following FAQs are addressed below:
- What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
- Which departures lounge should I use?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- Can I visit multiple lounges?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Do mile-upgraded (award) tickets come with lounge benefits?
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Transiting through HKG and getting to the lounges
- Is it possible to visit airside lounges during a transit and then exit the airport?
- Transiting through HKG and getting to the lounges
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Do mile-upgraded (award) tickets come with lounge benefits?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Can I visit multiple lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- Which departures lounge should I use?
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
- The Wing - First Class
- The Wing - Business Class
- The Pier - First Class
- The Pier - Business Class
- The Cabin - Business Class - Closed as of 1 May 2018
- The Bridge - Business Class
- The Deck - Business Class
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
- The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
- The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
- The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin.The Cabin is permanently closed.- The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
- First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
- Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
- Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
- Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
- Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
- The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
The Cabin is near gate 21, centrally located also on the eastern side of the concourse.- The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
- The Pier is on the northwest side of the concourse, nestled among the 60s gates.
- *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Access and other Lounge FAQs
#1456
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,402
You can guest different people at different times as long as you are with them. For example one guest 10-11am and then another 11-12am. But you can't have two guests at the same time spread across different lounges.
#1457
Join Date: May 2018
Posts: 68
I have a relatively long night time layover in HK (1am departure) and am unsure of which lounge(s) to head to. I have access to the J lounges so I'm a little torn over whether to go to the Pier or the Deck (or other oneworld lounges). I would prefer to visit the one with better champagne/drinks and will of course be visiting the noodle bar in either! Other than that proximity to a smoking room and somewhere with some comfy & quiet seats to get some work done would be helpful. Many thanks for any advice in advance!
Last edited by abc193; Nov 2, 2018 at 11:35 am
#1458
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,899
I have a relatively long night time layover in HK (1am departure) and am unsure of which lounge(s) to head to. I have access to the J lounges so I'm a little torn over whether to go to the Pier or the Deck (or other oneworld lounges). I would prefer to visit the one with better champagne/drinks and will of course be visiting the noodle bar in either! Other than that proximity to a smoking room and somewhere with some comfy & quiet seats to get some work done would be helpful. Many thanks for any advice in advance!
I do like the Pier business lounge ( I have not been to the wing J as I access the Wing F with my OWE card).
Apart from the Cathay lounges there is a Qantas lounge just after security which is good also.
Regards
TBS
#1459
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,402
I have a relatively long night time layover in HK (1am departure) and am unsure of which lounge(s) to head to. I have access to the J lounges so I'm a little torn over whether to go to the Pier or the Deck (or other oneworld lounges). I would prefer to visit the one with better champagne/drinks and will of course be visiting the noodle bar in either! Other than that proximity to a smoking room and somewhere with some comfy & quiet seats to get some work done would be helpful. Many thanks for any advice in advance!
#1460
Join Date: Oct 2014
Location: HKG
Posts: 1,053
I have a relatively long night time layover in HK (1am departure) and am unsure of which lounge(s) to head to. I have access to the J lounges so I'm a little torn over whether to go to the Pier or the Deck (or other oneworld lounges). I would prefer to visit the one with better champagne/drinks and will of course be visiting the noodle bar in either! Other than that proximity to a smoking room and somewhere with some comfy & quiet seats to get some work done would be helpful. Many thanks for any advice in advance!
Edit: overlooked the previous comment. While this may have been true in the past, it is no longer. The closest smoking room to Wing, Deck and QF lounge is a solid 10 mins walk.
#1461
Join Date: May 2018
Posts: 68
Thanks for the replies - I accidentally plonked myself in the Pier before realising that there is a smoking lounge opposite and my connecting flight happened to be departing from gate 64. Have enjoyed the dan dan noodles and many glasses of champers as well!
#1462
Join Date: Jan 2010
Location: SFO
Posts: 1,752
Flying SFO-HKG on Cathay. My wife is flying business class, paid for by her work. I am flying premium economy, paid for by me.
She obviously gets lounge access, I do not.
Is the only option for me to buy in to Marco Polo at the Silver level? What does that cost?
We have Amex Platinum, but I dont want to have to clear security twice at SFO. We have Prioritie Pass, but it sounds like KLM may only allow ticketed passengers around departure time.
Whats the cheapest way for me to get a one time lounge pass at SFO?
She obviously gets lounge access, I do not.
Is the only option for me to buy in to Marco Polo at the Silver level? What does that cost?
We have Amex Platinum, but I dont want to have to clear security twice at SFO. We have Prioritie Pass, but it sounds like KLM may only allow ticketed passengers around departure time.
Whats the cheapest way for me to get a one time lounge pass at SFO?
#1463
Join Date: Apr 2013
Location: JFK 🇺🇸 (mostly); YVR 🇨🇦 (a bit less); HKG 🇭🇰 (even less)
Programs: Marco Polo GR 😂😂; HHonors Gold; Ritz Carlton Gold
Posts: 494
Flying SFO-HKG on Cathay. My wife is flying business class, paid for by her work. I am flying premium economy, paid for by me.
She obviously gets lounge access, I do not.
Is the only option for me to buy in to Marco Polo at the Silver level? What does that cost?
We have Amex Platinum, but I dont want to have to clear security twice at SFO. We have Prioritie Pass, but it sounds like KLM may only allow ticketed passengers around departure time.
Whats the cheapest way for me to get a one time lounge pass at SFO?
She obviously gets lounge access, I do not.
Is the only option for me to buy in to Marco Polo at the Silver level? What does that cost?
We have Amex Platinum, but I dont want to have to clear security twice at SFO. We have Prioritie Pass, but it sounds like KLM may only allow ticketed passengers around departure time.
Whats the cheapest way for me to get a one time lounge pass at SFO?
#1465
Join Date: Mar 2017
Location: UK
Programs: BA Gold
Posts: 532
DUBLIN Query?
Taking a CX Premium Econ flight from Dublin soon as a oneworld Emerald. Appreciate the lounge is non-cx and technically this might mean access only for J / F passengers but I've seen that written for lounges elsewhere and had no issues so: has anyone been through Dublin since the route started and been into the lounge? Cheers.
Taking a CX Premium Econ flight from Dublin soon as a oneworld Emerald. Appreciate the lounge is non-cx and technically this might mean access only for J / F passengers but I've seen that written for lounges elsewhere and had no issues so: has anyone been through Dublin since the route started and been into the lounge? Cheers.
#1466
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
DUBLIN Query?
Taking a CX Premium Econ flight from Dublin soon as a oneworld Emerald. Appreciate the lounge is non-cx and technically this might mean access only for J / F passengers but I've seen that written for lounges elsewhere and had no issues so: has anyone been through Dublin since the route started and been into the lounge? Cheers.
Taking a CX Premium Econ flight from Dublin soon as a oneworld Emerald. Appreciate the lounge is non-cx and technically this might mean access only for J / F passengers but I've seen that written for lounges elsewhere and had no issues so: has anyone been through Dublin since the route started and been into the lounge? Cheers.
#1467
Join Date: Mar 2017
Location: UK
Programs: BA Gold
Posts: 532
Lounge access is limited to lounges operated by CX/KA only.
Anyhow I've not had anyone try to impose that at the various outstations, but as Dublin is new for cx and the lounge is run by the airport I thought I'd ask
#1468
Suspended
Join Date: Apr 2007
Location: London
Programs: BA Gold
Posts: 860
DUBLIN Query?
Taking a CX Premium Econ flight from Dublin soon as a oneworld Emerald. Appreciate the lounge is non-cx and technically this might mean access only for J / F passengers but I've seen that written for lounges elsewhere and had no issues so: has anyone been through Dublin since the route started and been into the lounge? Cheers.
Taking a CX Premium Econ flight from Dublin soon as a oneworld Emerald. Appreciate the lounge is non-cx and technically this might mean access only for J / F passengers but I've seen that written for lounges elsewhere and had no issues so: has anyone been through Dublin since the route started and been into the lounge? Cheers.
https://www.oneworld.com/ffp/lounge-...eaccess/DUB/-1
Although the lounge really isn’t anything special - definitely one to visit only if you have an abundance of time in the airport. There are much better food and drink options (and even for drinks the lounge in theory limits to two per person served from a staffed bar).
#1469
Join Date: Mar 2012
Posts: 3,165
Hi,
if one is flying CX F long haul into HKG and connecting onto intra-Asia CX J the same day, one gets access to the two F lounges in HKG, right?
In this case, is it possible for the F class passenger to bring in a J class passenger along into the F lounges as a guest after arriving in HKG?
Essentially I'm wondering if the F lounge guesting policy for F class pax also applies for arriving F - departing J situations.
if one is flying CX F long haul into HKG and connecting onto intra-Asia CX J the same day, one gets access to the two F lounges in HKG, right?
In this case, is it possible for the F class passenger to bring in a J class passenger along into the F lounges as a guest after arriving in HKG?
Essentially I'm wondering if the F lounge guesting policy for F class pax also applies for arriving F - departing J situations.
#1470
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,436
Hi,
if one is flying CX F long haul into HKG and connecting onto intra-Asia CX J the same day, one gets access to the two F lounges in HKG, right?
In this case, is it possible for the F class passenger to bring in a J class passenger along into the F lounges as a guest after arriving in HKG?
Essentially I'm wondering if the F lounge guesting policy for F class pax also applies for arriving F - departing J situations.
if one is flying CX F long haul into HKG and connecting onto intra-Asia CX J the same day, one gets access to the two F lounges in HKG, right?
In this case, is it possible for the F class passenger to bring in a J class passenger along into the F lounges as a guest after arriving in HKG?
Essentially I'm wondering if the F lounge guesting policy for F class pax also applies for arriving F - departing J situations.
Second question, I don't think the rule is clearly written but I believe your request will be granted, provided that the guest is travelling on a oneworld marketed and operated flight.